Hi,   I've signed up for ATT Fibre that comes with the HBO Max bundle.   I've already pushed the HBO Max button to set an account up.   However, when I try to login to HBO Max using ATT as the provider with ATT login, it just redirected me back to the subscription page.&

I recently purchased a 12-month prepaid connection and while purchasing, there was an HBO Max 1 month free offer and it said a promo code will be emailed. I still haven't got the promo code.

I try to login to my hbo go account and it gives me the error: FBTSML218E The specifications for the SAML2.AssertionConsumerService endpoint are not valid. Please email me at   [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID n

when i stepped up my service i was told in the store that hbo max came with my service i have been trying on and off to get it to work since i was using another service provider but now that service is gone and i would like to use my full benefits but for some reason it doesnt show that i have that

I know telcos are not known for their customer service but the experience I had today was nothing short of appalling. @ATTMobilityCare. I was told months ago when adding a line that our new service includes HBO Max. Everything was fine until DirecTV Stream got rid of HBO Max. Fine, I still had it in

Sometime early December I lost access to HBO Max, specifically "my subscription expired". My wireless plan comes with free HBO Max and therefore should not expire. Since then, I've spoken to about 7 ATT representatives to try to get my subscription back. I've tried almost every solution suggested on

While AT&T only charges $5 for HBO with DirecTV Now, I think it's $15 pretty much anywhere else. But it looks as if you don't even need to have a regular DirecTV subscription to get this. It seems pretty simple:   "AT&T Unlimited Plus customers will benefit from HBO included

I have spent the morning working on trying to log into HBO Max (which the virtual support said my plan was eligible for) and I have had no luck. I have tried on my phone and computer and I know my login works because I was able to sign into myATT. Whenever I put my log in information in, it says   "

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

I don't have an AT&T account, but someone else does, and has used my email address. He's resident in Texas (I'm in the UK) and has (or had) U-verse, DirecTV & HBO Max, plus a bunch of other nonsense account addons. I haven't however found a way to contact AT&T to correct this, as it

This happens once every two weeks. HBO Max on my MacBook and my Amazon Fire TV says "ATT Subscription Expired", but when I login to ATT it says "Your plan comes with free HBO Max, Stream Now!" I click the link and then login using provider and it keeps "Choose A Plan" or "Click Here If Already Subsc

I came back from traveling in June to find that my HBOMax had been signed out and it would not let me sign back in. Since then, I've had 2 chat sessions with AT&T support where they have both put in a case for my situation to be followed up in 48-72 hours and received nothing.   I have

We recently updated our plan to the AT&T Unlimited Elite plan and it says HBO Max is included with it, however when i look into support, it says to go to the tile on a desktop on the main page. There is no tile for that, so I do not understand how to activate it.

I have had AT&T fiber for 2 years now. I got a charge from HBO max. Does AT&T no longer offer a free subscription as a benefit to using fiber?

I just ordered a new phone from the Samsung website with the AT&T trade-in upgrade offer. In the process, my wireless plan was changed from AT&T Unlimited Elite (with HBO) to AT&T Unlimited Starter.  I just tried opening the HBO Max app to watch something and was greeted with a mes

Is there any way to create a child or sub login under my primary HBO Max account? My HBO Max account is linked to my primary AT&T account.  I do not feel comfortable sharing my billing username and password with my teens.  The last thing I need is them having access to all of the acco

I hope someone finds this post before considering ATT or upgrading to Unlimited Plus Multi-Line plan. ATT wont honor the Free HBO for Unlimited Plus customers. I signed up for Unlimited Plus Wireless about a year and a half ago with 5 lines. I was supposed to get HBO for free and followed the steps

Unlimited data, was told I qualify, but still nothing. I texted 2883 and got the OOPS... screen with an error code. Its been 2 years.

I’m just trying to find out if I have a free HBO Max subscription as a result of having an AT&T Unlimited plan. I’ve tried calling multiple times. First attempt, you could hear the customer service (CS) agent joking and laughing with the others in the background (and they sounded like they were