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How do I cancel a contract

We bought a prepaid telephone card last year for our holiday. now we are back in Germany and want to cancel the contract which was supposed to last for just one month but is still active. on the official homepage we were not able to find a contact address where to mail a letter. I am denied access t

Questions

 • More AT&T PREPAID Discussions

135

2

0

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Official Solution

Crap cell signal, no landline, no internet available. Now what?!

I inherited my parents home, which 10 + years ago had both a land line AND DSL Internet. My mother dropped both (she did not use a personal computer enough to justify paying for the internet, and her cellphone carrier was Verizon and just used that for all calls). Today I called to get a landline in

Questions

 • AT&T Internet Installation

74

1

0

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I would like to make ATT prepaid temporary suspending

Hello, I would like to schedule a temporary suspension to hold my current phone number as I'll have international travel for more than 10 months. Any solutions for this? I go to the ATT local store they told me to call 611 customer service. But no representative response from 611. Anyone can help

Questions

 • Plans & Features

80

3

0

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Signed up for 8+8gb prepaid promo - only 8gb available

Signed up for att prepaid with three lines on 6/29 for the 8gb and get 8gb free promo. Only 8gb appears in account. It’s been well over 10 days. Phone customer service is unable to assist with this issue.

Questions

 • Plans & Features

8.4K

6

0

0

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Upgrade from prepaid to regular

I would like to Upgrade from prepaid to regular

Questions

 • More AT&T PREPAID Discussions

64

2

0

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Will AT&T match WingAlpha price and family plan?

I am looking at taking my family plan to WingAlpha - they offer an unlimited data plan with 15gb hotspot each month for $50 per user. Is ATT able to match this? If not, we will switch.

Questions

 • Wireless Account

92

1

0

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How to get Account number for my ATT prepaid

How to get account information for my att prepaid account? Unable to reach customer service with the given number. Trying it for more than a months.

Questions

 • Account & Usage

149

4

0

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A T and T prepaid SIM card kit (Nano) - blue

Does the card work in Canada?

Questions

 • More AT&T PREPAID Discussions

24

1

0

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When will AT&T internet be available for Lee County, GA?

I moved to a rural area but I had done my research via my relator. I was told AT&T internet was available. Now I am told it is not and that they are upgrading to provide better service. That was 2 years ago. I am simply looking for a straight answer of when, if ever will I receive some kind of s

Questions

 • AT&T Internet Plans

144

1

0

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Samsung Galaxy Watch - QR Code ??

I was given a new Samsung Galaxy Watch (R805U/R815U) that was ordered directly from Samsung. How do I obtain the QR code for activation on my AT&T postpaid account?  Much thanks.

Questions

 • Wearables

504

2

0

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Easement Release in Lago Vista, TX

I would like to combine two adjacent lots in Lago Vista, TX, and I need to get the AT&T Easement released. Will you send me the contact information for someone who can help me please?thank you

Questions

 • Wireless Account

71

1

Accepted Solution

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Is this a legitimate email from Yahoo?

My email account ends in att.net but I recently got this email from Yahoo Mail. Something about it doesn't feel right.. I feel like Yahoo would prompt me via a window at log-in, not some email.

Questions

 • AT&T Mail Login & Security

90

2

0

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How can i get official outage documentation?

Hi! I work from home as a virtual customer services associate and on the 18th and early morning 19th the internet was out. My company is wanting a document stating that. How can I get this?

Questions

 • AT&T Internet Account

88

1

0

Accepted Solution

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Why do I need a Voicemail password

Why is my voicemail suddenly asking for a password? I don't have one and never needed one, but it's suddenly asking me for a non-existent password.

Questions

 • Tones, Games, Videos, More...

38

1

0

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Removing Unused Lines to my house

Who should I call or email to get removed two unused phone lines that are connected to my house?

Questions

 • AT&T Phone Equipment

341

2

0

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DARRIN tech for in home help with box

What’s your policy at AT&T on wearing a mask while working in my parents home that are ELDERLY? While my mother was wearing one. Hummm. Then as a small attempt to make small talk my mom 79 years old asked if they were busy? He said Yea... calls like this they pay is out to come do. By then she was b

Questions

 • AT&T Internet Installation

57

1

0

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Will I be able to get a refund on my PREPAID payments?

I accidentally paid the phone bill three times. Will I be able to get a refund?

Questions

 • More AT&T PREPAID Discussions

48

1

0

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Where are my installment credits?

To whom it may concern, i am a brand new customer to AT&T, when I sign my agreement  knowing that i will get 3 new iPhone 11pro for free because of the promotion during that time. Why am I get charge the $34 dollar for each phone for 30 months, I need explanation!! Am I being lied to from

Questions

 • Wireless Billing

111

3

0

Accepted Solution

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Is there a way to see app being used and text on my acct

Is there a way to actually SEE what app is being used or SEE what someone has texted (to/from) on my account?

Questions

 • Online Account Access

74

3

0

Accepted Solution

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Receiving SMS messages while in Europe

Hi, will I be able to receive SMS messages sent from USA in Poland? What kind of plan do I need to get? Thank you.

Questions

 • Network Coverage

216

6

0

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