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internet stops working, but signal is good.

I have a strong signal (-93 Dbm) but no or very intermittent internet connection. This is across all devices in the house. 3-4 bars but constant dropped internet. This has been going on for about a month now. Will work great for 5-10 minutes, then even simple pages wont load for 5-10 minutes. What i

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Best Wi-Fi Gateway with 40+ devices connected

Currently have the Motorola BGW210 but wanted to know if there is a better one for handling 40+ devices connected to it. Also is there a recommended wifi extender that will work seamless when moving about the house?

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ATT / Uvers/ Dish for new Multi-family building

ATT / Uvers/ Dish for new Multi-family building We are building a Muli-family unit in Los Angeles. We wanted to see how many options or packages you offer to the Owners or the tenants. Can you help me?

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High Speed internet service

200 yards from my home is a school that has AT&T fiber internet service. I would like to know if I can have that service extended to my home - I am prepared to pay the costs to do so. We live on a rural road with no other houses between me and the school. I am an existing customer with AT&T

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Wifi Connectivity Issues

My wifi keeps going out, I’m constantly restarting/resetting the gateway. The white light is always flashing. Rinse and repeat. The device isn’t even 4 months old.

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Numerous NAD-3302 errors in San Antonio, TX tonight

With cold temps between 29° F and 34° F and some slight rain plus a few slippery roads, many AT&T internet users in the 78238/Timberhill area have been loosing connections with reports of NAD-3302 errors. The "outages" have been pretty often but have not lasted long...so far. We all have though

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ATT Internet -- huge latency

For the past several hours, my internet connection (1000) has been experiencing unacceptable latency spikes. See attached image. I need a person to respond. I have already run all the troubleshooters and reset the gateway numerous times. The chat bot is completely useless. We had some severe wea

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Internet services

I’ve had internet through At&t for a little over a month and it’s been nothing but constant problems, I’ve had multiple technicians come out to fix connectivity problems I have with the internet. Then the problem is fixed for about a day and it just starts all over again. So far worst service I’

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Wifi extender

Devices haven't connected Reboot changed nothing Won't connect manually either Still connecting only to Gateway router There is 50 ft and 3 walls between Gateway router and my bedroom where all devices live Connection is excellent when it's good Frequently drops out completely This is a problem beca

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Trying to get home internet service

I moved into a new build home in an established neighborhood. I've tried to call all the large internet service providers (including ATT) and my address does not show up on their system as available service. I'm sure this is only because this house is new and probably isn't updated into the system y

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57

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Fixed Wireless Internet Outage for 3 Months With No Solution

I have been very happy with my ATT Fixed Wireless for several years, but in early May 2022, my internet went out and no one on the main customer service or technical service lines will help me. I have even asked to have a repair person sent to my home but they refuse.  The standard answer I ge

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Does anyone know the direct phone number for device unlock department?

Does anyone know the direct phone number for device unlock department?

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Using my own Router

I have the Arris BGW210 modem provided by AT&T and I want to be able to connect my own router to see if I can get less ping when I play games because the other router I have is gaming specific so I would like to know if changing the router would help get less ping or I would have to talk to AT&T to

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AT&T Fiber blocking ZEN authentication

I've been dealing with this issue for a week now. My company use ZEN (Zero Trust Network) to give us access to their internal websites. Behind the scene, the authentication is done by banyanops. This used to work properly, however, recently this doesn't work on my machine anymore. Additionally, mob

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Fiber connection drops daily

My connection drops daily and the light on the front of the BGW320-500 will start flashing. The only possible issue I see is on the fiber status page the receive power (0.119) is lower than the warning threshold (0.12).

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Fiber Installation Logistics Question

Fiber is hanging on the pole just outside of my house. It runs down the road past a bunch of long term residents on our road to a new subdivision with only about 20 houses. I was told by a technician that this line was a 844 cable line that could be split up to 32 houses per fiber. Right now this li

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37

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GigaPower sevice line qualites

Testing from the ATT device points to issues with line quality. Pingtime / latency goes from previous average 1.3 MS to 3+ ms .. so almost triple .. thrput drops .I have rebooted the device .. and rested .. same results .. suggest this is comeing from ATT side.No way to report .. no way to log a tic

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How do I get AT&T Fiber at my location

Hello, I had AT&T fiber internet at my previous house 4 blocks away and loved it! I've waited a year hoping that the fiber would cross the blocks and become available, but it hasn't.   How do I submit a request for AT&T to tap in and carry the fiberoptics 4 blocks over? 

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SD024 Error when accepting billing responsibility

This is ridiculous I have posted so many comments, called ATT support and no one is able to help me they just say. Sorry. I am about ready to cancel everything and go to Spectrum. I should have done that last week but I didnot I believed the att guy when he said I could do this. It is very frustrati

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Fixed Wireless Internet - Major issues for going on 9 weeks

I would like to know why AT&T is not addressing the severe internet issues in the 32696 Zip Code. I have spent over 13 hours of my time on hold or trying to talk to anyone to have them resolve this issue.  I have had a technician out twice and have all NEW equipment.  It is not the eq

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