I have just ordered the 1000 mbps fiber with AT&T and want to use my eero mesh network (very large home and parental controls). Would prefer to purchase my own modem but I’m having trouble finding list of compatible modems. ATT rep said he could not recommend one. Odd. Can anyone help with this? Th

Is there any value to buying a VPN for my home WiFi?

it has been a little over a year since fiber has been ran on our side of the street and now its being ran on the other side contacted att and they say it isn't available hmm,then why after asking the contractors installing the cable what it was and i was told it was fiber and try contacting ATT and

Phase 1 & 2 does not have fiber internet but Phase 3 does. How do we get fiber internet in Phases 1 & 2?

Currently live in a high end townhome community in Dallas, Texas. We have basic AT&T internet (75mbs), but less than .2 miles down the road is an apartment complex with fiber (1GB). What steps do we need to take for fiber to be installed for our community?

I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Heard an ad on the radio that for households receiving SSI benefits, they could get internet for $10/mo...I have 2 daughters receiving SSI and one is homeschooled, how can I take advantage of the program?

I have 2 wireless stbs. #1 is a isb7005 #2 is a VIP2500, and a VEN501 wap. The VIP2500 burned out, so at&t sent me a replacement vip2500, they included a VAP2500.  I setup the vip2500 and it works fine with my old ven501.  When my other vip2500 burned out 2 years ago and they replaced

Main cable box shows a red ‘X’ in the middle of my tv screen secondary box works

Hello, I would like to know what happens to my Uverse if I want to switch to AT&T TV.Looking for some details about disconnect, what to do with the old equipment, what will happen with their DVR content, what will happen with any sports subscriptions, etc.

Due to corona virus we have no income for over a month tried to explain to 2 different costumer service representatives and both gave different answers on why they can't help. I will be getting ahold of better business bureau. Found numerous sites including at&t site saying no termination due to

Internet went out early morning 9/23. Initial fix was supposed to be 4-5 hours then 24 hours. It has now been over 30 hours and no fix or update. The last time my internet went out it took a full week because some technician didn't connect the cables correctly. I just need transparency and a clear e

I need to reset the password on my old att.net mail

New user with AT&T Home Phone Service. Where is the service page to manage home phone call blocking? I get a LOT of spam callers using the caller ID, "Unavailable" and I would like to block them all. Note that this is NOT the same as "NO CALLER ID" which can be blocked automatically with a code

Heads up, I already have Internet but I'm not the one paying for it. I want to have a line only for me(which I will pay). So in my current house, my family and I use Internet for pretty much everything. The number of devices in total is about 10 or 14? The thing is that I would like to have

Good morning, I live in a newer rural subdivision in McConnells, SC (borderline of York,Sc. I can take 1 step to the left and I’m in York, SC.  Our only options for internet satélite Internet which is overcharging for Internet for the bare minimum data.    We have a fully popula

My unite-b142 worked fine up until a week ago.  I have 23 days left on my plan which is supposed to be unlimited (ipad landing) is where I go to purchase my plan. I tried to follow the alert my device is showing by connecting to a network how ever when I press connect nothing happens . I got another

I have a Motorola NVG510 with Internet 12 plan. Download speed is fine, but upload speed is very slow. One example is video confrencing. It sometimes doesnt work, or it's extremely low quality when sending video.I restarted my modem, reconnected wires to make sure connection is good to the wall. Tur

We recently had our router replaced because the Ethernet went out. The tech said we do need to return it but he was not allowed to take it. He said they did not want a stockpile of equipmnet coming from peoples homes right now. He mentioned that AT&T has a contract with UPS and all we need to do is