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Ridiculous hold time for recent order

Hi there. I have been on hold for over TWO HOURS for assistance with an extra letter added to my email address for an order. Can anyone get in touch???

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28

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Arbitration demand

Is there support email I can send my demand over faster or fax

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70

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Adding a line for a user currently on T-Mobile

Hello there, I am trying to add an additional user to my prepaid account but when I try to do so, I keep getting a 'Subscriber is not valid' error. I am thinking the number must be ported over but I am unsure how to go about doing that.  The number is attached to a T-Mobile account that is NOT

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19

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Not receiving option to pay in installments

Hello, I just added a new line to my AT&T account for my girlfriend (switched from Verizon) yesterday, and now we want to upgrade her phone. It’s an iPhone 7 that’s been completely paid off for years now. When I use the My AT&T app to try and upgrade her device, I’m only receiving the

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126

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Past records

I am needing to get my old phone records from 2016-present

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158

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Can't access my email account

I no longer have service with at&t and I don't know my account number and I'm unable to log in to my [email scrubbed] account Can someone help me please?

Questions

348

1

0

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Plan service account closed can I get prepaid service now

I was a loyal customer paying my bills on time etc. Until due to my misfortune I couldn't pay I was gone for some time 1yr to be exact I call to reestablish my account its been canceled I can't afford the balance it's unfair can I get a prepaid until I straighten my plan situation.

Questions

56

3

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Closed

Trade in packaging

I need to send in my old iPhone in exchange for the new one I received since it was through insurance. I lost the trade in information and packaging. Where do I send it?

Questions

107

1

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I don't know my login information

My phone was stolen and I don't know my login information. How do I log into my account?

Questions

111

2

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AT&T Unlimited Your Way Plans – Get The Scoop from the AT&T Community

Data Your Way is a Scroll Away AT&T is a pioneer when it comes to its products and services and we are doing it again! The Community Team is proud to announce our AT&T New Unlimited Wireless Plans!   Ready for the next level of communication and entertainment? Go to&nbs

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222.4K

31

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ATT Yahoo Email login fails ERR_CONNECTION_CLOSED

I cannot access my AT&T Yahoo email account. My browser says the account needs to be re-activated by signing in, but trying to sign in puts me into a failure loop with the error message ERR_CONNECTION_CLOSED after I enter my email address. My browser says "It looks like oidc.idp.clogin.att.com

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181

6

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Transferring Billing Responsibility and current monthly credits

We have an Unlimited Starter plan with 4 lines. I want to make my wife the owner so we can use her teacher discount.  She is a member of the current plan.  We all have installment credit promos applying to devices purchased under the plan.  Will we be able to keep these credits when

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365

3

0

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Homephone(voip) Portpin (tello)

I'm trying to port my home phone to tello cellular and need a port pin, I found 1 definitive answer on what the port pin is- "For anyone reading this in March 2022... For old ATT landlines, traditionally ATT landline customer agents would ask for the 3 digits following your phone number at t

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289

5

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ROOT ACCESS ERROR

What is this and how do I fix it?

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152

1

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Prepaid account access denied

Why has my Prepaid account been closed? I have two prepaid accounts for me and my wife. As we are living abroad, we cannot use our PP ATT#. While we are away, we are on a 25cent/min plan to hold onto our account, we have been paying $25 every 3 months. Two days ago, a payment was due I tried to acce

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88

3

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Need help regarding a deceased relative's account.

Hi. The primary account holder for my cellphone plan has recently passed away. I was hoping someone could help me cancel their subscription and then maybe start a new one under my name.I've called 611 and they told me to go to the store, but when I got to the store they told me to call 611. And so t

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918

2

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Sbcglobal email account login help.

I need help signing into my sbcglobal account from a computer. I want to gain access and start moving everything to a new account. I have access on my mobile. All logins take me to AT&T.

Questions

271

9

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Change voicemail pin

Not visual voice mail. Supposedly I have a voice mail somewhere else. I have had my service since 1996. I DO NOT remember this passcode.

Questions

54

1

0

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Closed

Fraud

I'm being billed for an account I never made

Questions

2.3K

75

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Modifying account - ??best to do in store or online

Plan to add a phone to my existing family acct. Is it better to do this online or at a store?

Questions

65

2

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