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How to Report an Aggressive ATT utility technician?

I work with a large corporation and need to report a very aggressive ATT technician and issue a trespassing notice. He will not be allowed back onto our property to perform work and we are considering terminating our contracts with ATT.

Questions

92

3

Home Phone Out Since 9/15/2020

Home phone (land line) has been out since 9/15/2020 - Hurricane Sally. Have called weekly to report the outage and each time I'm told that there is an outage in the area and given an estimated date of repair. Well as of today, 10/16/2020, still no home phone. What do we have to do to have home phone

Questions

37

1

0

No dial tone

moved into new home...(transferred my service) From day 1 no dial tone Att comes out and says yes it's showing connectivity to home Yet I have tried the only two phone jacks there are and STILL no dial tone btw no matter What company u call for assistance be SURE and understand "Their menu optio

Questions

78

3

0

I want to edit my subaccounts, but can't find a list of them

I'm having trouble asccessing my email, which is through bellsouth.net. I use Thunderbird and POP3 service and it has woorrked for years.A while back I got a message that my password wasn't working anymore. So, I tried the usual "Reset Password" routine and was issued a new password consisting of si

Questions

38

1

0

unable to download mcafee

I am trying to download AT&T security powered by MacAfee and coming across the below error. I see in forums that this issue is resolved and reached out to customer care several times. I was told necessary ID was activated and transferred me to Mcafee support, due to the same error they could hel

Questions

65

2

0

Closed

Are AT&T accounts commonly hacked

Are AT&T accounts commonly hacked? I feel like the security with a 4 digit pin seems weak

Questions

36

3

0

Military signature program

I am trying to sign up for the military signature program. I signed up back in July and got a confirmation email welcoming me to the program. It is now October and still have not been added to my account. I tried to sign up again yesterday as the agent told me but they got me locked out with the sys

Questions

56

1

0

how to compare ATT Plans

The ATT chat representative said that he works for another company hired by ATT and that he does not think that ATT has information on the net where a proposed new customer can compare the prices and services offered in its various plans. So he says the only way to try to get that information is

Questions

58

3

0

Service cancelation

I canceled my landline service through CenturyLink over a year ago. Apparently it had AT&T long distance service with it and I am still getting bills for that directly from AT&T (never did prior to canceling the landline, it always came on the CenturyLink bill) for service that they can't even be pr

Questions

66

1

0

Waiting for a Tech All Day - No Show

We were given a 4 hour window. The window is up. Where is the tech? We hired our IT consultant to manage this, and now we are paying him to sit there and do nothing. What is going on? This is for a business Landline, which is not listed in the categories below.

Questions

56

1

0

AT&T has caused irreparable harm to our business

We have been AT&T landline customers since they bought BellSouth. We have had a landline with BellSouth/ AT&T for over forty years. We live in a rural area where there is only spotty cellular coverage and internet is only available through satellite providers. We started a home based busines

Questions

60

4

Bulk vs. Bulk Mail folders

I access my att.net accounts as IMAP additions to my MS Outlook mail system. AT&T mail generates both a "Bulk" folder and a "Bulk Mail" folder. Many customers have inquired on this. AT&T's response to date has been UNSATISFACTORY. Please remove the "Bulk" folder process. The "Bulk Mail" fol

Questions

82

3

0

Trying to unlock my iphone

I am trying to unlock my iphone 11 pro from att, all the process goes smooth but in the end when i enter my email address if always says that this is an Invalid Email Address. Kindly guide what to do thanks.

Questions

13

1

0

No Caller ID

Our Business's Outbound Caller ID is not working! We have been trying for 3 weeks now to have it fixed and we just keep getting bounced around and around. How do we get the caller ID to show up on our customers and employees phones?

Questions

115

1

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McAfee Serial Numbers Not Working

I have attempted to install and uninstall McAfee multiple times on my MacBook and each time the serial number provided by McAfee does not work. I was transferred by AT&T to their McAfee department and the tech after an attempt to fix the issue was not able to and set up a call to take place on a

Questions

155

1

0

Password lockout, ongoing problem

Care code 205, to many unsuccessful login attempts. Been getting this for weeks now. Are they going to get this fixed? I'm running out of passwords!

Questions

50

0

0

Very poor access to email online and non elderly friendly website

I am trying to access my email online at currently.com. I get a screen asking me to verify my cell phone number. If i had a cell phone att would have it. I have no need for a cell phone. I want to check my email online. I know my username and password.  that is all that should be needed to che

Questions

70

1

0

Hard locked out of sub email account & getting runaround from ATT to get password change

When we initially got our ATT internet service many years ago through SBC Global, I created several sub Yahoo email accounts. Someone must have tried to break into one of them and now I am hard locked out of it. I keep getting run around in circles trying to get a password change to allow me back in

Questions

80

4

0

sbcglobal account has not synced since August. Multiple calls to support lasting hours still have not resolved the problem

My SBCglobal account will not sync. It will not let me reset the password. I have made multiple calls lasting hours. None of the steps I was directed to do allowed me to get into the SBCGlobal account that ATT froze. In fact one of the steps, clearing my cache, cookies, history etc, really fouled

Questions

65

3

0

Logged out of email and can’t log back in

I was randomly logged out of my bellsouth email and my settings instructed me to re-enter my password. The password that I thought was correct but when I clicked ‘forgot password’ the security questions that came up would not accept the correct answers that I put in. I have physically gone to att st

Questions

18

1

0

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