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Thinking about using third party router for better signal - some questions

The wifi signal has become increasingly bad in our setup (devices and wifi tv boxes) and I am thinking about moving to my own router to handle everything with a better signal.  I am well aware that placement, walls, and so on affect the signal so please do not recommend changing the current location

Questions

 • AT&T Internet Equipment

16.9K

10

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0

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Frozen iPhone 13 Pro Max

My iPhone 13 is Frozen so I can't turn it off nor answer calls Please I am desperate

Questions

 • Device Features

33

1

0

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Can’t login and out of state

I forget my user id, my password and zip code. Right now I am out of state, I need to open the international service so that I can receive phone call and text message.

Questions

 • Online Account Access

95

7

0

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Scratch out of box

So I got my iPhone 12 Pro Max via online order. Looked it over and noticed there’s a scratch on the back below the Apple symbol. I already started the port so my other phone isn’t active anymore. I’m pretty ocd with my devices and take extra care of them. I blow out the dust that builds up on the sc

Questions

 • Apple

313

3

0

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Retrieve Old Voicemail

Hello, is there any way I can retrieve voicemails from June 2015. I thought I saved it, but I dont have it.

Questions

 • Data & Messaging Features, Internet Tethering

474

2

0

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I recently bought a unlocked device, but can't use At&t data

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

Questions

 • Samsung

111

1

0

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Can you email or send me a statement from Sept 2019 to Feb 2020?

I need to guys e mail me or send me my statement out going calls ang in going calls start to September 2019 to Feb. 20/20

Questions

 • AT&T Phone Account

76

1

0

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back call log

I need a call log for 8/2020 the representative says I can get one from a corporate store but the one I called says no. I need this log for court how would I get it?

Questions

 • Account & Usage

258

3

0

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How can I change the email associated with my IMO discount?

At first I was just trying to get the email changed from my personal to my work email, so that I could be verified. I’ve been emailing you guys for 6 months trying to get my discount even processed. I’ve never been reached out to not once, and all because my manager misinformed me. Is there a help

Questions

 • Wireless Billing

349

1

0

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Is this a legit IMEI checking website for AT&T

Hi I went to link below those morning to check IMEI compatibility with AT&T network and wondering if it's legitimate and safe to use? as i only found it thru google search and not directly on AT&T wireless website. certificates look ok, but all it said when I entered IMEI is "esim not compatible, w

Questions

 • Device Features

866

1

0

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bill higher than what was expected.

The paper I got through the at&t said my bill wasn't supposed to be 75.00 month. But I get my first payment and its 177.75. Why is it so high? And also I paid 97.00 to activate the phone and they want to add it on to my bill when I already paid it

Questions

 • Wireless Account

217

2

0

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Lg v35AWM Att firmware

Hi I have made a mistake that i had a lg v35awm but it was network locked from att. I wasn't be able to get the unlock code back then but now i have it But the problem is. I have changed it firmware to korean variant and now i cant enter the unlock code So i need an att firmware for LG V35AWM

Questions

 • More AT&T PREPAID Discussions

72

1

0

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ATT prepaid SIM card lost

I lost my ATT prepaid sim card while travelling internationally.. Now when O am back to the US, I am not sure how can I get the reacement SIM card for the sams number and get it reinstated.. I locked out from prepaid account as well sue to several login attempts.

Questions

 • Account & Usage

70

3

0

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AT&T requires payment 2weeks before data resets

So my data resets on the 24th of every month yet AT&T requires payment on the 15th. Why do I have to pay my bill 2weeks in advance of my service? What happens if I pay on the 15th but then go over my data before the 24th. Do you go into a grocery store and are required to pay a deposit before yo

Questions

 • Wireless Billing

122

2

0

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Promotion not being applied to my bill

I added a line to my account that already had two lines. With the new line, I used the promotion to pay only $5/month on my iphone XR and to get my activation fee waived. Neither of these promotions have been applied to my bill. I will not pay the activation fee nor pay over $5/month for this phone

Questions

 • Wireless Billing

482

6

0

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AT&T Microcell and we switched to Verizon

We have a Cisco Model DPH-154 Microcell. Did we put a deposit down? Should we be returning to AT&T for anything?

Questions

 • AT&T Cell Booster

400

1

0

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Firmware updates to older white MicroCell's?

Hello!  Recently, I started noticing a lot of warnings in my router log (SonicWALL TZ 210W) about irregular XML files coming from all sorts of interesting source IP Addresses (AOL, MLB, Akamai) all with a target IP of my MicroCell!   It got me thinking....  how does the MicroCell get firmware / soft

Questions

 • AT&T Cell Booster

5.7K

1

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Call Protect App

I've installed and set-up the AT&T Call Protect App and service (basic, I don't pay for the extra features). When I receive a SPAM call I both report it, and block it.  My question is, does my list of blocked numbers clear out at some time or are they there forever?  The reason I ask

Questions

 • Account Features

66

1

0

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samsung galaxy s4

im trying to get it to upgrade from 4.4.4 to Lolipop and i can't get it to update also the model is sgh i337 from at&t

Questions

 • Samsung

76

7

0

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Does AT&T not consider nurses first responders?

At&t does not consider nurses as first responders. Not even emergency room nurses. I wonder who they think will take care of them when they show up in the ER, fall out in public, have a wreck, etc. A lot of times a nurse will come to someones aid when a police officer or paramedic isnt around bu

Questions

 • Account Features

163

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