So say I get the Iphone 14 with some trade-in, and I'll pay it back over 3 years w/ the credits from my trade in. Let's say in two years I outright buy an Iphone 16 from the Apple Store and use it on my line, and keep the AT&T locked Iphone 14 as a backup or something. Will I still be able to co

We switched to ATT from Verizon a month ago, I got my iPhone at the store. My husband is still waiting for his Samsung to ship, as it was not in stock at the store. The Shipping time has not adjusted, it still says August 14th. We have not received any updates. It’d be nice to get our phone soon so

I gave an older AT&T iphone 8 to a friend. She has Verizon. The phone is unlocked but it's giving an error message of SIM card not compliant. What can she do to get this phone working with her information?

After activating my new Turbo 2 I have to set up an ATT prepaid account to add service and manage my account. After choosing the new user option it asks for the mobile number. I enter the phone number assigned to my hotspot but do not receive the sms message for the pin or password therefore cannot

I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account  from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w

I recently filed a claim on my Samsung Galaxy Note Pro. With my insurance, I chose to replace it. I was sent a Microsoft Surface 3. I am not pleased with this, as the only thing they have in common is they're both a tablet. Questionable on the Surface, as after working with it for 2 days, I can't ge

I need to change my multi line account back to a single account. I cannot find any option on the portal to do that. I am outside the US right now so I'm not sure which number to call. Please help me out

I keep getting an error message "Sim card not found...please restart your device"and the phone jams up and I cant do anything but restart. Then it's fine for a few days and comes back.

Received the new Cell Booster model SS2Fll and set it up right away, took about 20 min to finish its process of starting up. Had GPS lock, GPS unit is on window like it specifies. Now 20 min later there is NO LOCK for GPS. Now getting "Location Unknown" error in the 'cellbooster.att.com' login sc

Say If i am paying 160 dollars/month on family plan for 4 lines.  How much do i have to pay per month if i switch to att next plan.     For example if att next per line is 20 /month, so it will be 20x4=80. so i end up paying 80+160=240/month.   Am i right? PLease explain?

want to cut the strings withthe big V.Want to bring my unlocked Samsung fold and get your unlimited Eliteplan but i would onlyneed ONE line would it be $50/month orwould it be more?O im a winback butfrom back in 1999.

Greetings. I'll be in the country for a few months and wanted to get a local number to make things easier while living here. I have a few questions regarding an AT&T Sim Card Kit I saw for sale on Walmart. First, in the specs, it mentions "keep your number", but my number is from Mexico and I'd

I am looking to sign-up for Fiber Internet. I already have an ATT uVerse modem which I paid ATT ($150 approx.) for when I discontinued my service at my old address. This was because I was out of the country for a number of months early this year and no means of returning the unit at that time. Can I

I accidently/MISTAKENLY changed my AT&T EBB plan to a AT&T Plan I DID NOT WANT AND DO NOT NEED, and possibly canceled my ebb plan. please help. HOW CAN I CANCWL THIS TRASACTION AND MAKE SURE I DIDN'T LOSE MY EBB SERVICE PLAN??? THANK YOU ALL FOR YOUR TIME AND HAVE A GREAT DAY.

I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!

Mom had old iPhone 7 128 black that shows value of $350 when plugged into the tool on myAtt app. The IMEI is still locked by t-mobile. My mom still has T-Mobile so they don’t want to unlock. I am not adding a line, I plan to use the trade in value to upgrade current device.  is the trade in

I changed service provider on one of our cell phones last year so that number no longer appears in my ATT account. How can I access the call history on that number while it was serviced by ATT?

I know there is a service where we are able to get 30% for being a doctor or a nurse I just don’t know the link

We attempted to open a new cable tv account and was told that we had a remaining balance that was an past due charge account for $187. upon review none of the information could be verified other than my husbands name and security number. It appeared that someone opened an account in his name using h

I do NOT want it, never have, never will, but I am billed $40.00 monthly for a service I never have or will use....WHY???? I NEVER requested it.Sincerely,Loyal Customer for over 10 yearsJC Peterson