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Is my 802.11n router the problem and if so, what's the best solution?

Our AT&T-provided router uses 2009's 802.11n protocol and does a poor job of providing coverage in our home. Should I ask AT&T to upgrade the router, buy my own wi-fi range extenders, or switch to a different ISP?

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238

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Bill payment and account restoration?

So my internet account is suspended right now cause forgot to pay it and eventually they shut it off/suspended the acct. When i pay my bill (plus the late fee charge) how long will it take for my wifi to start working again?

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228

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Internet discount due to Hurricane Ida

Due to Hurricane Ida, I was under a mandatory evacuation beginning 8/28/2021. I couldn’t return to my home until electricity and water was restored which didn’t occur until 9/18/21. My AT&T bill for this period was auto drafted and paid in full for the period that my power was not restored and A

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Visa Reward Card

[Subject edited for better exposure]   I signed up for U-verse services two weeks ago,when will I receive my $100 visa card?do I need to go online to get it or call a Att?

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utility pole equipment move

ComED installed a new utility pole in the alley and AT&T needs to move their equipment to the new pole (currently attached to a remaining section of the old pole). How can I help facilitate this happening? Thanks!

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420

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Internet will not connect

Lost internet several hours ago. Have unplugged, etc but nothing works.

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183

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Inbound IPv4 connection & power backup

I've been an AT&T Uverse Internet customer for a number of years. I've been generally satisfied with Uverse's speed, features and reliability, with a couple of exceptions. AT&T is installing fiber in my neighborhood. I am considering getting fiber but need to get the answers to a couple of

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97

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AT&T Uverse TV & Internet Devices (Equipment Return Address)

Greetings, I cancelled my Uverse TV & internet service today and never received the email instructions (UPS label) for returning the equipment. Does anyone know what the equipment return address would be for Asheville NC 28801?

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1.3K

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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

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107

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What is the cheapest U-verse Internet plan in Pleak, TX?

What is the cheapest uverse internet in an area called pleak, tx??? After one year contract obviously....  would anyone happen to know how much packages cost from cheapest to most expensive $$$$?  Can someone please tell me?  Rsvp.  Thank you.

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Fiber and cat 5 wired house

My fiber is in a closet in my basement. So when using the ATT combo BG210 my wireless is weak.  I want to move my unit to the middle floor. Can i plug the Ethernet into my switch in the cat 5 wire cabinet and move my router to another outlet in the home? 

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159

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Fiber Availability- Allen, TX 75002

I am new to the community and have a few questions. (Note: I read over 100 posts but gave up that route) I used to have fiber in Addison TX.  I get marketing mail saying I can get fiber (from ATT not third party). BUT when I enter my address into the availability tool, it shows 50mbps inter

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Uverse internet in richmond/rosenberg, texas

Was att uverse internet available in richmond, tx 77469 and rosenberg, tx 77471 back in july of 2006? Would anyone happen to know by any chance?  Would there be a way to know such information?  Rsvp.  Thank you.

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Can I still return equipment and get it credited to my account?

Hello, I had AT&T U-verse for a while and I was not able to return the equipment due to misplacing it when I moved. I recently found the equipment. It’s been over a year since I had it. Can I still return the equipment and get it credited to my account and out of collections?

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257

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Cancelling TV from a TV+Internet Bundle, Email says to return DVR AND Wireless Access Point?

Hello, I recently cancelled my TV from a TV + Internet bundle, and kept the internet. I expected to send back the dvr unit, but the email says "gather the following devices", and lists the arris dvr, but the next line says "please return any of the following" and lists the wireless access point.

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496

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U verse remote

my uverse remote no longer works. How can I get a new one

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321

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why?

so my big problem is why does at&t advertise the el rey network on multiple channels and not offer it as a channel that I can order? Now that theres a show I really want to watch , now I have wait until there are enough requests for at&t to consider in making the channel availible to consumers. Then

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NFL Sunday Morning Games in LA

I have UVerse 300 in Los Angeles and for some reason both NFL games are not available on CBS and Fox. They carry on one channel, and the other has Paid Programming. It wasn't always that way, and in the past couple of weeks it switches availability -- 2 weeks ago the CBS game played while Fox was of

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Me TV

How can I request that UVERSE add channel Me TV?

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Blue ray disc player connection

Hi, we have verse and we want to install the Samsung blue ray disc player , model BD- p1400. XAA and we have a Samsung 52 in. tv model LN52A650A1FXZA. We try connecting the cables from the blue ray directly to tv but nothing happened. There was no image or sound from the movie we inserted on the blu

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