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Group texting

My husband has an AT&T Galaxy Note 10+ for his personal phone and he has a Galaxy S10e for his work phone. If someone at work sends a group text message out  to his work phone, he will sometimes get it on his personal phone number instead of his work phone number and vice versa.  Some

Questions

 • Device Features

75

1

0

Cannot log in to account because I don't receive the authorization code on my iPhone

I can no longer log into my AT&T account because I'm not getting the authorization codes on my phone. There is no option to send to email, only text to phone. I have an iPhone12 Pro. I just updated to the latest OS 15.4.1 in hopes that would solve the problem but it didn't. I also do not receive

Questions

 • Data & Messaging Features, Internet Tethering

47

0

0

AT&T Messages Backup & Sync - Do Messages 91 Days & Older Also Get Deleted From My Phone???

And if I have messages 90+ days old at the time I initially sync to AT&T Messages Backup & Sync, will they be immediately deleted???

Questions

 • Data & Messaging Features, Internet Tethering

728

2

0

0

No Text Sound

I have a samsung galaxy rugby pro. I use the default at&t app AT&T Messages to get texts but recently it has just stopped making noise (or vibrating) when I get a text. As you can imagine, this is extremely frustrating.

Questions

 • Samsung

684

2

0

0

Cannot Receive Text Messages

I just purchased the $45 package with unlimited text and talk. But I cannot receive incoming text messages unless I send one to the number first, I.e. I need to initiate the conversation. I have reset my phone, wiped the text conversations, etc. But it still is doing this. Why is this happening even

Questions

 • Data & Messaging Features, Internet Tethering

247

3

0

0

iPhone SE Not Receiving Group Texts or Media

I am able to send group texts and media on my iPhone SE but cannot receive either. The Send as SMS, MMS Messaging, and Group Messaging settings are are on.  Please advise.  Thanks.

Questions

 • Data & Messaging Features, Internet Tethering

41

1

0

How to get copy of 2020 call and text history

I no longer have AT&T service but I need a copy of the text and phone call history for a court case , is there a way to request a copy or look that up?

Questions

 • Data & Messaging Features, Internet Tethering

77

1

0

customize specific contacts with specific text alert tones

I want to customize text alerts for different contacts, each one having a different text tone. How do I do that?

Questions

 • Samsung

35

0

0

SMS Carrier Filtering Guidelines

Hi, we are using a service similar to Twilio (SMS by Zapier) in order for my client to receive text messages when someone books an appointment for a real estate property showing on the website. This worked a few weeks ago during their first open house. However, it is not working this time. After som

Questions

 • Data & Messaging Features, Internet Tethering

301

1

0

Constant TESTS of AT&T Wireless Emergency Alerting System (not actual alerts) via text

Hi, I am having a problem getting WEA test texts on my Galaxy S6 phone.  It constantly gets test messages from AT&T not just the intended alerts.  The general public should not be getting the test messages just the alerts.  Lately the text is always something to the effect of "This is a TEST of the

Questions

 • Other Phones & Devices

393

0

0

Test Messaging on IPhone SE

I had something very strange happen today. I was sitting in my car and went to send a text message.  I clicked on the microphone icon and began to speak my message but what came up in the text box was vulgar - obviously not the words I was speaking.  It was quiet - the car motor was not r

Questions

 • Apple

41

1

0

Data Text and Call Logs - Nickname feature removed?

Need to know whether the nickname feature which was removed, will be restored? This is the feature that allowed nicknames to be given to various contacts for viewing in the online data text and call logs to identify the source without having to look up the number.

Questions

 • Online Account Access

137

1

0

Text Message Logs Disappear

After a new billing cycle begins, text message entries can be seen in the usage log. It appears after some threshold is reached, all the text message entries disappear from the usage log for the duration of the monthly billing cycle. How can this be changed so I can always see the text messages entr

Questions

 • Wireless Account

297

2

No text notifications between iPhones on same plan

My mom and I have iPhones on the same plan. When We text each other we receive no notification. We gets notifications from other people. I recently upgraded to a new iPhone and our plan was ‘updated’.

Questions

 • Apple

54

2

0

Not receiving authentication texts from my bank (short code)

I am currently on a prepaid plan with AT&T. I am not receiving 2fac authentication texts from my bank outside of US.How can I check with AT&T if my prepaid plan allows for short code messages to be received?

Questions

 • Data & Messaging Features, Internet Tethering

799

1

0

Not Receiving Text Messages

Hello! I have an iPhone XS. I am currently not receiving some text messages. I have it narrowed down to friends/family that have Verizon using an Android device. I have turned off my phone, checked message settings, have a good network connection, etc. The only that I have not tried is a ful

Questions

 • Data & Messaging Features, Internet Tethering

1.3K

2

0

ATT - Add an option to change group text limit of 10 recipients!!!!!

This is really frustrating. Customers are complaining and you are not making changes.Our group has more than 10 participants.Every time someone replies/receives from ATT, the whole conversation is fragmented and everyone's message is messed up.We know why you are doing it and its because its to prev

Questions

 • Data & Messaging Features, Internet Tethering

376

0

0

0

automatic capitalizing

AT&T Messages on my new Samsung S8 automatically capitalizes text that is spoken after manually pausing Text-To-Speech when continuing after the pause. How can I stop the capitalizing?

Questions

 • Samsung

25

1

0

Closed

Unable to receive text messages outside the US

I am currently in Thailand, which is one of the countries that is not eligible for receiving text messages while outside the US with the prepaid plan. I was wondering what I could do to receive text messages from here?

Questions

 • Plans & Features

166

10

0

Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

 • Wireless Account

77

2

0

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