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CARE CODE: 205.2 [LU003] - need ticket status

I need AT&T to give the status of ticket created 2/3/22 for #226260156 - to fix CARE CODE: 205.2 [LU003]. I am still waiting for someone to contact me - to have this resolved. The issue started back in 1/2021. See the screen shot on AT&T's message before losing access to the emails. Ap

Questions

 • AT&T Internet Security

129

1

Cancel my autopay

I have an auto payment plan and I want to cancel my plan right now since I'm in South Korea. But I don't know my AT&T ID and password. So, I talked to the AT&T staff in live chat and he provided phone number which is 1-800-947-5096. When I called this phone number, it said that none of the expert wa

Questions

 • Wireless Billing

76

1

0

Changed ATT password online. Not able to get email with new password.

I changed my ATT password online yesterday. I'm able to use the new credentials on currently.com to get my ATT email. When I try using the new credentials on my iPhone, my husband's Android-based phone and our Windows-based computers, we're being told the password and/or ID are incorrect. We know fo

Questions

 • AT&T Fiber Account

37

1

0

Yahoo Email login

When I sign into one of our email accounts, two dialogue boxes appear. The top for an email address, the bottom for a password. When I begin to type in the email address in the top box, I am given two choices. One is wrong. I choose the correct one.The password box fills with the wrong password. I s

Questions

 • AT&T Internet Security

119

1

0

Pacbell.net email address through Currently, Unable to set up Secure Mail Key

Hi, I'm unable to setup my account secure mail key when using the Yahoo Mail client/Currently.   When I go to my email settings the Account Security section is completely blank. Since I'm trying to setup an email alias through GMail, I will need the Account Secure mail key.

Questions

 • AT&T Internet Security

127

1

0

Suspend account while abroad

I am an international student and have an AT&T prepaid account. However, in light of COVID-19 I had to return home unexpectedly. I am now trying to suspend my account so I don't get charged for not using the SIM, but can't log in to an account because I never made one until now and cannot get re

Questions

 • Account & Usage

77

1

0

Sbcglobal.net/att.net keep making me change my e-mail password. It says I have had too many attempts when I go to access my account

This started a few months ago. When I log on to my sbcglobal account, it keeps making me change my e-mail password. It says I have had too many attempts when I go to access my account but it always is my first attempt. I changed my password and signed in and about 6 weeks later if gave me the same m

Questions

 • AT&T Mail Login & Security

38

2

0

Forgot Password

Forgot password but after dealing with AT&T for over a month for hours at a time to accomplish nothing, I have decided calling the 2020 number is a waste of time.

Questions

 • AT&T Internet Equipment

33

1

0

Lost password

I have lost my passwords and do not have access to my recovery email. Is there another way to reset my password?

Questions

 • AT&T Mail Login & Security

16

2

0

Added security for AT&T PREPAID account

I'm only required to have a 4 digit number to log in to my AT&T PREPAID account.  In today's day and age this is not secure anymore.  Is there a way to add an additional password that is required anytime someone wants to log in to my account? As a reference, see: https://www.att.com/esupport/article

Questions

 • Account & Usage

956

7

0

0

Cannot connect mail to Mail App or Yahoo Mail App

Everytime I try to connect my @att.net email account to a mail app from my phone, the following happens: - I get taken to the att login page, okay fine. I input my login credentials. - The next page asks my to reset my password. I reset my password. - I get taken back to the att login page. I inp

Questions

 • AT&T Internet Security

376

1

0

About me device unlock

helloi submitted my imei for unlocking my device and the response that i got was only one digit which was 0can you please help me so i can unlock my device

Questions

 • Device Features

32

1

0

Cannot reset e-mail password

I have not been able to reset my e-mail password for the past 2 months now. This was an email that was set up in 2009. I use it as my primary. It says I am locked out. When I go to hit "forgot password" it says: Hmm… we can’t reset your password We don’t have the account details we need to reset y

Questions

 • AT&T Internet Account

34

0

0

ATT BRICKED MY PHONE WITH UPDATE - AGAIN + OTHER ISSUES

I have an old Samsung Galaxy 3. AT&T pushed thru an update after I had said no several times.   The phone went into an optimizing loop. I spoke with several AT&T techs and we could not event get to the phone to factory reset.  I thought my phone was backed up  to Goo

Questions

 • Phone & Device Upgrades

77

10

0

Care Code 205.2

At least once a week, I am logged out of my email account. When I try to log back in, I get this message: "Looks like you've tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. CARE CODE: 205.2 [LU003]" This error message occurs the very first time I

Questions

 • AT&T Mail Login & Security

186

16

0

Cannot login into my email inbox

I haven't been able to login into my email inbox for over a month now. It's not one of those change the password fixes. I have a speech problem so chat is the best way to work with an expert on AT&T's support team.

Questions

 • AT&T Internet Plans

111

0

0

0

configuring my modem

I tried a factory reset but still cant login to my BGW210 even using the device access code printed on the modem itself. I have internet access but I want to reconfigure this device. Can I change it to bridge mode? I need to change the internal LAN subnet. I want to turn off wifi. I have my own gat

Questions

 • AT&T Internet Equipment

68

6

0

Issues Getting into Email

I believe my email was hacked. This email is my old account I use for spammy accounts.  But when trying to sign back in, my password failed, and when I tried to send a recovery link, the only option given to me was to send it to a random email I do not recognize at all.  I tried calling s

Questions

 • AT&T Mail Login & Security

25

2

0

Bellsouth.net email not recognizing my login info (Care Code: 205.4)

My bellsouth.net email just stopped working for no good reason. I have tried to reset the password multiple times and even ATT tech support is unable to help at the moment. I was escalated up two tiers and they checked to make sure there are no website issues. They had me try to login from multiple

Questions

 • AT&T Mail Login & Security

207

1

0

Locked out again from Email, after one time of using password Care Code: 201.2

I logged in to email website using keychain password, and it IMMEDIATELY said I was locked out for attempting to log in too many times, and I HAVE to change my password! 1) I don't want to change my password nothing was wrong i logged in one time like usual, but it did not log me in, instead it blo

Questions

 • AT&T Mail Login & Security

108

1

0

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