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I had to buy a new Go Phone cell phone in January of 2022. I have an account with AT&T and my wireless is one of pay as you go account since we rarely use our wireless. I was admitted into the hospital with covid pneumonia and was in the hospital & rehab for over 2 months. I was unable to se

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Now I have no service

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

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Closed

Does anyone know the direct phone number for device unlock department?

Does anyone know the direct phone number for device unlock department?

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41

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Smart home manager

I have tried to sign in to this from day one and haven’t ever been able too…

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Breached Email

My email has been breached and even though I have changed the password 40ish times, the hacker still gets in. Is there a way to lock the account or something so nobody can sign in? Have been in contact with AT&T customer service for the last few days and the only thing they will assist me with is te

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total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

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Why Doesn’t AT&T use CAPTCHA for account logins?

It is really annoying that my account is constantly locked out from brute force password guessing attacks. If AT&T used CAPTCHA this would be prevented; however every time I need to login I have to reset my password. AT&T uses CAPTCHA for these community forums, why not for account login and

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Combining your IDs means just one ID and password to remember.

I made the mistake and combined my wife's id with mine. How do I disassociate my wife's id from mine so she can manage her own passwords. Thanks, Russell

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The system cannot reset your password at this time. Call 611 for help.

i have tried calling and no one seems to understand that i just cant get into my paygonline.com account

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171

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Need to recover att prepaid online password without signal

I called you guys for this problem but i had no solution, basically i need to get my online password that i was never provided, only a 4-digit passcode was given to me, but i need to activate my old phone number into a new device with a sim that i just bought, please help. My number is 5613730299, I

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Unlocking Samsung Galaxy 7 Active

I changed my password from finger print to the pattern.  I cannot get back into my phone.  Is there a way to unlock the phone without losing all my data?

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162

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Not receiving Google 2-Step Verification Texts

Hello, I received an alert on my galaxy s7 that my google account had been changed and i needed to log in again. I attempted to log in and it tried to send a text to my phone number (the phone number is correct, verified via another computer). My phone is not receiving the 2-step texts, but is recei

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837

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My phone is locked out, saying SIM card is PUK locked

I fell asleep with my fingers on the screen...Must've locked device due. Now I cannot unlock it because its asking for 8 numeric password... I don't recall it? How can I RECOVER MY PUK CODE if I cant

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kyocera duraforce e6560 forgot my pin lock password

I was trying to follow any tutorial how to accomplish hard reset by hardware keys but I had no luck with any one of them. Please help!

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phone requires password to open and shut off

phone needs password never had one in 6 to 8 years but today I need one Where do I get it on my phone or someplace else

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Need service on new phone

Need to switch service to new phone

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35

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

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Lousy

Lousy service, lousy customer service, lousy bill pay, inadequate personnel to serve customers appropriately, no special rates foe old folks, too many recorded messages,  AI, just plain lousy.

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32

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Where can I get actual help?

For 2 months this has been a nightmare. The more services I add to my account the worse it gets. From direct pay getting canceled to being charged an extra $10 because of their mistake, or an extra $5 for them to "help" me pay them and an extra $10-15 for the late payment for said mistake. To login

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I can't access my account

Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati

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