
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
I just got a new modem today and while the technician was here, I could see the new network name show up and I connected with the new password. I had internet access at this time too. Shortly after that, I lost connection to modem and now my old network name (from previous modem) shows up and I
Questions
•
AT&T Internet Equipment
So, my client's email stopped working on her PC and after some effort I decided to set up a Secure Mail Key (I've been down this road before...) As anyone who's done this knows, its really simple, and in a matter of minutes, her email was flowing again. I was her hero. Next day, I get a call that s
Questions
•
AT&T Internet Security
Tried to login last night into my BELLSOUTH.NET email account and would not login me in...tried everything including the calling the 1-800-288-2020 and got nowhere except being hung up on...The userid/password that I had written down a month ago does not work...need some help...Thank you
Questions
•
AT&T Internet Security
I purchased a iPad years ago and haven’t used it in about 3 years. Now that I have a daughter I would love to use it versus my phone to read to her. How am I able to unlock my tablet? I don’t remember the password number lock? Please help.
Questions
•
Apple
We are having trouble resetting my wife's bellsouth.net email account. It now won't recognize her user ID and keeps looping me back to reset the ATT.net password instead. Calling att.net support is useless as it is controlled by a BOT who tried to send out a technician to fix 'something' onsite. Fr
Questions
•
AT&T Mail Features
My husband and I are separated, and my cell is an iphone that's under his at&t business account. Can he have access what's on my phone, i.e. text messages, emails, ring doorbell etc? I have a restraining order, and I have reason to believe he's accessing my ring nest doorbell and might be able t
Questions
•
Wireless Account
Good dayHad to reset computer from back up- now cannot login to my sbcglobal.net account - says is is blocked by too many attempts.Tried to retrieve password, and it leaves me for hours at https://www.att.com/acctmgmt/fpwd/selectmethod without connecting to any page.Tried Brave, Firefox and Safari b
Questions
•
AT&T Internet Security
How do I change my default password on the gateway to only include alphanumeric characters?
Questions
•
AT&T Internet Equipment
I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly
Questions
•
Wireless Account
My name is Pat Enloe and my account number is 404 377 1020 023 0355. I am locked out of my email account (fpenloe@bellsouth.net). A couple of months ago, my email was hacked and ATT reset my password to both accounts but I can't seem to find the password to get in. The way to reset the email it myat
Questions
•
AT&T Internet Security
I have been attempting to reset my @ATT.NET e-mail address password for several weeks now using the AT&T Reset Password page, which I had used without issue in December, but am now having issues. Specifically, I request a temporary password through text yet no message arrives, despite my correct las
Questions
•
AT&T Internet Security
Tried resetting my password and I still can not access my ameritech.net email on my computer. It works just fine on my phone.
Questions
•
AT&T Internet Security
Once again I was unable to log into my account just now. The system kept saying the password was incorrect. I tried on different PCs and on my phone and none worked.So I had no choice but to do a password reset again.Once I logged in the first thing I did was check my login history to see if maybe m
Questions
•
AT&T Internet Security
COULDN'T LOG IN ON MY ATT/YAHOO FREE EMAIL. HAVE BEEN USING FOR SOME TIME NOW. TRIED NUMEROUS TIMES AND USED THE LATEST AND OLDER PASSWORDS. JUMPED THRU ALL THE HOOPS , THEN CREATED THE AT&T Mail account powered by Currently, AS SUGGESTED. NOW ALL MY ADDRESSES AND FOLDERS ARE GONE, I THOUGHT
Questions
•
AT&T Internet Security
Hi, I need to get in contact with someone to change my AT&T email password. I’m not affiliated with AT&T nor have an internet/cellular account with them, only an email, therefore it’s not allowing me to change my password. When I chose “reset password” on the login screen, a message prompt
Questions
•
AT&T Mail Login & Security
I have lost my passwords and do not have access to my recovery email. Is there another way to reset my password?
Questions
•
AT&T Mail Login & Security
All my att.com email accounts say out of date. I follow the prompts then reset password. The new password goes through then a screen comes up and says, "Something went wrong. We're sorry we weren't able to do that. Error code0x8019019a". Can anyone help.
Questions
•
AT&T Mail Login & Security
I am having problems logging on to my sbc global email account. I can access my email after I reset my password but as soon as I log out and am required to log back in it says: Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue.
Questions
•
AT&T Internet Security
Hello, I have been a customer for over 1,5 years and used to live in the US but moved out in April, I kept my phone number but recently decided that I want to end the plan. When trying to log in to do this, I am in no way able to access my account - my email doesn't work, my password does
Questions
•
Plans & Features
helloi submitted my imei for unlocking my device and the response that i got was only one digit which was 0can you please help me so i can unlock my device
Questions
•
Device Features