The site and chats take me to the page which has the pay per use rates however there is no mention regarding how to ensure that the mobile device and number would be activated for roaming and able to make and receive calls while abroad. i am on an unlimited plan, not interested in the international

I got to know AT&T network will provide signal for Airtel customers can you help me to troubleshoot the Issue

I have 7 lines on my account--I want to make sure I wouldn't get any surprise charges since friends/family on the account may engage in international travel in the near future. When I check "Manage add-ons" on each of the lines, they all have "Travel at pay-per-use rate" enabled and nothing else.

I'm on a shot vacation and outside US. I have selected ATT international roaming and now spending daily 3-4 hours trying to fix the phone connection. Tried to sort out by chatting with ATT agents and the agent left the chat while in conversation. Pasting the transcript here.  [Camilo] :

Can I port my Canadian number?

The standard solution for avoiding roaming data charges is to turn off roaming (or data) in the phone setting. However AT&T allows to turn data off and on from the account, without accessing the actual device. My question is, if I turn off data from the account, but leave the "switches" on i

Hi, My phone won't connect to AT&T network when coming back from a foreign trip. I need to remove AT&T SIM card, power cycle the phone, re-insert the card and then it will connect back. Same ritual with my wife's device. Both Pixels, unlocked. Why is this happening and can it be fixed

I've purchased the 30 international pre paid add on, and I've had trouble in the past. How do I get my phone to work with my intl plan?  Do I need to change a setting somewhere on my phone?  Last time, nothing I did would make it work, so I had no international calling, even though I paid

Hello, someone could help me, I bought my google pixel 4 xl by amazon butsupposedly the seller was unlocked and I got blocked, I am from Colombia andthe company that is associated with the phone is AT&T and I cannot unlock itbecause it tells me that I have payments pending, someone would be very

Hi I have a prepaid At&T sim card and I wish to change my plan on my account. However, I forgot my 4-digit password (it is not the last four digits of my number) and cannot access text message from the sim card because I am in Singapore. What is an alternate way to reset my password?Thank you!Cordel

Hello,I am an international student at an American university and am looking into using AT&T with a Romanian phone from the Allview brand. If my phone works on the curent frequencies:2G: 850/900/1800/1900MHz          3G: UMTS 900/2100MHzWill it have coverage in Poughkeepsie, NY ZipCode 12604? P.S. I

I have been using AT&T PREPAID service for the past few months but discovered that I was billed twice in mid-march. I want to ask about how or why this happened and hopefully request a refund. I am unable to call customer services because I am abroad and could not find an email address that I can us

Hello, I am on a family plan based in America. I am currently overseas (in Germany) and using an eSim for cellular data - my AT&T phone line is turned OFF. However, I need to turn on this line to receive a text message sent to my personal number. Please can someone advise how much I will be charged

I am trying to unlock my iPhone 7 for my upcoming study abroad trip, and keep receiving the same error message: "Looks like your IMEI and phone number don't match. Check your info and try again." Problem is, I have checked multiple times, and the information is correct. @attmobilitycare @attcares ho

I would like to add a new line to my iPhone for just a month with a physical SIM. I want to share my iPhone with family traveling to Europe, but I need to keep my phone number while they are gone. Is it possible to purchase a new SIM with a different number for just a month and connect it to my ex

Dear Sirs, before my travel to US I purchased AT&T PREPAID SIM, which I activated online and I bought 30$ month plan. That went well, but my phone is still not connected to the network and cannot be used. What did I miss or did wrong? Thanks for any advice.  

I was in the US for about 6 months and then I moved out of the country. I want to login to my account to cancel my auto-pay subscription since I no longer use the service. I cannot login to my account. I do not know my zip code and all I know is my phone number and my password (not user name). Can I

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

hello,( sorry for my english i'm french) i bought a microsoft surface 3 (AT&T locked) tablet on amazon ,as i saw that it was possible to ask for unlocking it for military and non AT&T customer (wich of course is my case being in france)i ve done the unlocking requet online altough i precised in my

I’m very disappointed in ATT. I spent the whole summer in Europe and when we were traveling back to the U.S. our flight was canceled, so we needed to spend 20 hours in Amsterdam on august 6th. It was great news since we never have been there, so I needed to use the phone for the GPS. I hit the a