We were given a 4 hour window. The window is up. Where is the tech? We hired our IT consultant to manage this, and now we are paying him to sit there and do nothing. What is going on? This is for a business Landline, which is not listed in the categories below.

Greetings:I belong to the HOA board at a multiple-unit building in San Francisco. Recently one of our units had a new internet installation performed by one of your technicians. The installation was successful, but the ATT engineer said that the junction box for the building was very old and neede

I had an appointment time scheduled for yesterday between 12 and 4, then at 3:38 I received a text message stating that the tech wouldn’t be here by 4 and asking if I still wanted to keep the appointment. I responded “Keep” to the text to maintain my installation for yesterday. I called customer ser

HAS ANYONE HAD EXPERIENCE WITH SEDGWICK TO REPAY FOR FIBEROPTIC INSTALLATION DAMAGES? ATT CONTRACTOR INSTALLED FIBEROPTIC LINES THROUGHOUT OUR NEIGHBORHOOD. IN THE PROCESS, AND SINCE MY HOME IS ON A CORNER, THEY RAN LINES AT 90 DEGREES IN MY YARD. AS A  RESULT, THE CREW DUG 3 TO 4 HOLES IN

Howdy all, I have be dealing with AT&T for approx 10 years now and until last night I have never met a more professional, kind and polite Rep before til I met Ms. Kathleen Jewel. She works at the Philippines Call Center (I always ask). She answered my call (for reference I was adding 2 lines to

Hello, My fiber 100 mbps is going to be setup soon, and I opted to use my own modem/router. However, I don't know what to buy that will ensure an easy install with fiber (this is my first time). Does any one have some simple instructions and specs for a modem/router necessary to handle fiber?

UNWANTED AND NOT AUTHORIZED SALESMEN***SCAM*** Why are in home experts allowed to come to your home without customers consent? Why do in home experts enter your home under false pretense? There's no soliciting in our neighborhood so sending out a in home expert who states they are here to s

We have a location.If anyone knows a company that wants to lease space for cell phone tower. Location address is 201 Loop 337 New Braunfels,TX 78130  Has approximatley 175,000 vehicle counts per day. email is [email scrubbed]

I applied online but the submission never went through and it took money from my bank

I am building a new house in a rural area, and would like to have AT&T run an underground line from their existing pole at the front of the property to the new house. This is needed for telephone service. I have been unable to get any technical assistance by calling. Is there anyone at AT&T

I signed up for the Gigapower package over a month ago, but after three technicians visits and more than 5 hours of conversations with them and AT&T customer Support, am still unable to get a fiber optic line installed from the street to my house. The first technician simply replaced my modem with t

I have internet 18 but really want to switch to internet 1000, it says a tech visit is required. I don't really feel comfortable with this. Is there a way to do a self install?

What are the requirements, specifically the conduit, required to run ATT fiber from the telephone pole to the house?

My relative moved into Senior Care facility. Here room number is not in the AT&T system, so I can't order a landline for her.  Rooms around her are in the AT&T system, but needless to say I can't use those room numbers.   How can her room number be added as a valid address in this

I'm not a customer for U-verse right now, but AT&T was digging in my front yard to install a box for U-verse and in the process the technitians broke the water pipe 3 feet from the water meter between the meter and my house... 30 days later my water bill arrive in the amount of $1,170.00.. so I chec

1) I’ve already ordered a new Xfinity Internet Starter Kit due to the complete lack of effort from AT&T to make sure my family and I are able to use the Wifi service we have been paying AT&T for since 2014. Over the past month, not only has our Wifi been dropping every hour or so (requiri

My GFCI in my garage has been tripping every other day, even though I have only plugged in the AT&T Fiber Box / ONT. Also, I asked my electrician to check the wiring and make sure it was sufficient, and he replaced the GFCI with a brand new one, but the issue persists. Is there possibly an issu

Hello, We put in a request to get a telephone pole moved back in February and we have not heard anything back. I have an Intent Number that the joint pole desk gave us. It's been over a month. We are at a standstill in the construction of our home because of this issue. Who can I call to get help in

we switched to ATT fiber internet on 5/28/22. On the day it was installed the service technician said the utilities would be marked and someone would be in contact within a couple days and it would be buried within a week.  No one ever reached out, so a week after the installation I called to

How do I get visual voicemail on my Samsung galaxy s10e (AT7&T branded SM-G970U). The Google Play App shows its not compatible with any of my devices  This page https://www.att.com/support/article/wireless/KM1009152/?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210928205608_AT%26T+Com