Hello I have a 5268AC router and am currently on a 100MBPS plan. I am getting nice fast speeds of 5-35mbps.    I have tried rebooting it. Consisting of unplug for 1 minute plug back in. Have done this twice within 2 weeks.  Also I have tried going to less congested channel

We are purchasing a company and the two main users have sbcglobal.net addresses. We would like to start forwarding the mail received to these addresses into their new corporate addresses. What is the correct process? (not having luck finding documentation on this site - if you have a link, thank you

I would like to setup a another network that my secondary router would be connected to. I understand that support would be limited to the Arris modem/router which is ok. I should be able to configure the secondary router on my own. I've looked through a lot of documentation not to mention videos, ho

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

I have bought new IP cameras and it only accepts 2.4G Wi-Fi, how can I connect them to my Arris 5G router?

Hello, I am an AT&T employee, and I have a property management company requesting a COI before they allow an internet installation. How can I get this for them?

I would like to know how to disable the hotspot capabilities on my child's phone. We have a plan that has unlimited data and use of hotspots, but as parents, we should be able to turn this on and off. From what I've looked into and seen, this may not be a possibility?

I have a galaxy s4 at&t phone but I'm wanting to put a T-Mobile sim card in it, would my phone already be capable of doing that or would I have to get it unlocked?

I am returning equipment. How do I find the list of equipment that I currently have that must be returned when account is cancelled?

I recently had ATT fiber internet installed. I now have a BGW320-505 modem/router.  I’m trying to turn off the wifi so I can connect my orbi.  I followed JefferMC instructions from this forum.  I set the Home SSID and Guest SSID Enable to off.  When I try to save these settings

I was subject to a phishing attack and let a scammer into my computer. I don't know if my router has malware but I want to reset as a precaution.

I'm trying to load music from PC to phone using USB cable. Cable is good, have tried using both ports on PC (ports always work). AT&T's tutorial says "To place the device into the correct USB mode, swipe down from the top of the screen and tap Charge phone, then tap Media sync (MTP)."Nothing like th

Ok so I'm on my dad's plan and my brothers on my mom's plan. He got a replacement phone. We wanna know if we can switch his replacement for mine. So he takes my phone and I take the replacement. And we wanna do this without changing the plans. Can that happen?

I currently just took out the iPhone 6 Plus, but now i want the Galaxy S6 edge. Is there any way i can switch over and get the S6?

Hey all, Like the new ATT/Yahoo Mail look!  But want to add my own background pic.  How can I do so? Thanks all and hope all is well!shawn

@ATTHelp Can you please let the customers in this forum know what the appropriate course of action is when a customer sends a phone in to the Trade-In Department and the phones are either not received or are devalued for a reason that is refuted by documented evidence from the customer (e.g. crac

My family loves facetime.  They keep telling me it is free because it's over wi-fy.  Howevere, I believe that may be untrue.   Is there a way of telling what the data is being used for? Thanks for your time... who every you are!

Is there any way I can check to see if I'm eligible for the next plan without going to an AT&T store?   [Subject edited for better exposure]

Hello all, I bought the unlocked AT&T version of Galaxy S4 (SGH-I337). Currently, I'm using a different carrier (Go Smart; T-mobile network) with this phone. Everything is ok, but I cannot update my phone into Android 5.0, Lollipop. I follwed the instructions from here http://www.att.com/esupport/so

I have two old ATT mobile phones that I would like to recycle. One is a Motorola, the second is an LG G2.  Neither seems to work, although I tried charging them.