Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.3K)

Relevance

Accepted Solution

Official Solution

IR remote question

I have a ISB7500 box.  I recently mounted my TV and ran all the wiring behind the wall into a cabinet.  The box is located in the cabinet and i leave the door open to use the IR remote.  I wanted to purchase the RF remote but not for $60.  I also heard the battery life on those are terrible.  Can I

Questions

5.3K

8

0

0

Accepted Solution

Official Solution

Video Call S22 Ultra

Ever since I traded in my S20 for the S22 Ultra I have not been able to make Video calls. I made sure it's enable and everything. Does anyone know how to solve this? MY dad still has the S20 and he is on my plan. But I can't Video call him anymore, but he's able to call other people.

Questions

78

1

0

Accepted Solution

Official Solution

Unlock at&t phone s22 galaxy ultra Samsung

I bought the phone from some guy didn't check if it was unlock .it's lock can I some how unlock it for free.

Questions

74

1

0

Accepted Solution

Official Solution

GoPhone SIM Card expired?

I purchased a GoPhone SIM card 2 years ago and used it for 1 month and did not use it since.  Do SIM cards expire? When I try to login to refill the balance, the userid which is the phone number I was given is not recognized.  When I try to activate the SIM card by entering the 20 digit SIM card num

Questions

23.4K

5

0

0

Accepted Solution

Official Solution

Att helped me unlock my used but new to me cricket moto pure sim won't work still

Please help asap it's been a month of no phone besides wifi lol HELP

Questions

177

4

0

Accepted Solution

Official Solution

Unknown phone number issue withprepaid set up??

I'm trying to do everything I'm trying to set up the phone with a prepaid card from AT&t on a AT&t phone and this phone that I'm using currently texting right now but they're saying that the phone has an unknown phone number and I'm trying to accumulate where do I get the phone number from t

Questions

70

3

0

Accepted Solution

Official Solution

Moving U-verse Equipment - Wiring Question

My wife wants to move the hardwired U-verse connected tv across the room.  We have wireless receivers upstairs, but we need to move the set up with the gateway,etc about 10 foot further than the existing wiring.  Can I just get some more CAT-5 or CAT-6 cable that's longer and do it myself?  Does it

Questions

1.2K

2

0

0

Accepted Solution

Official Solution

Closed

Using phones hotspot as modem for router

i have a iPhone 5s and I was wondering if I can connect my wireless router to my phones hot spot. Therefore use my printer, pc and iPad all from the data on my phone. Thank you for your help

Questions

15.2K

9

0

Accepted Solution

Official Solution

Completing an unlock process

I was going though the process of unlocking my old phone, I just got a new one. So I received an email saying my phone was unlocked and to back up my old phone before erasing it. So if I already have everything on my new phone, can I just go ahead and erase the old iPhone? I know this is probably a

Questions

2.4K

3

0

0

Accepted Solution

Official Solution

Disable wifi on Nokia BGW320-505 modem/router

I recently had ATT fiber internet installed. I now have a BGW320-505 modem/router.  I’m trying to turn off the wifi so I can connect my orbi.  I followed JefferMC instructions from this forum.  I set the Home SSID and Guest SSID Enable to off.  When I try to save these settings

Questions

251

3

0

Accepted Solution

Official Solution

Active armor spam notifications

How can notifications be stopped in the AA mobile app? If a configuration does not exist, ATT needs to take this request to their developers and create the configuration and update their app. 

Questions

57

1

0

Accepted Solution

Official Solution

Process to forward emails from sbcglobal.net account to office365

We are purchasing a company and the two main users have sbcglobal.net addresses. We would like to start forwarding the mail received to these addresses into their new corporate addresses. What is the correct process? (not having luck finding documentation on this site - if you have a link, thank you

Questions

1.6K

10

0

Accepted Solution

Official Solution

Porting a number

I used to have Element Mobile but switched to Verizon before Element go bought out by AT&T. I want to port my old Element Mobile number over to Verizon. Do I contact AT&T to do that now thar they bought out Element Mobile? Or who?

Questions

2.3K

5

0

0

Accepted Solution

Official Solution

Homephone(voip) Portpin (tello)

I'm trying to port my home phone to tello cellular and need a port pin, I found 1 definitive answer on what the port pin is- "For anyone reading this in March 2022... For old ATT landlines, traditionally ATT landline customer agents would ask for the 3 digits following your phone number at t

Questions

290

5

0

Accepted Solution

Official Solution

How do I improve the speed on my 5268AC router?

Hello I have a 5268AC router and am currently on a 100MBPS plan. I am getting nice fast speeds of 5-35mbps.    I have tried rebooting it. Consisting of unplug for 1 minute plug back in. Have done this twice within 2 weeks.  Also I have tried going to less congested channel

Questions

243

1

0

Accepted Solution

Official Solution

Add a tablet to account

I have a tablet that has never been on this account. How can I add it? What info from the tablet is needed?

Questions

7.2K

3

0

0

Accepted Solution

Official Solution

Will my AT&T PREPAID service work in Asia?

I am going to Hong Kong for a week, I see the Asia plan is for calling TO countries in Asia, but I want to know if my AT&T PREPAID will work at all while IN Asia? Is there any way to allow it to connect to a network in HK?

Questions

1.6K

1

0

0

Accepted Solution

Official Solution

How to bundle Wireless and U-verse accounts?

Can I add wireless to my u verse and voice plan on line?

Questions

1.4K

2

0

0

Accepted Solution

Official Solution

Port out ATT number to another carrier

How do I transfer my current phone number with ATT to my new wireless carrier?

Questions

10.7K

8

Accepted Solution

Official Solution

U verses button stopped working

I have a S10-S1 remote, the back button no longer works.

Questions

9.2K

2

0

0

Not finding what you're looking for?