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The U-verse App - You Do Not Have To Miss A Thing!!

Did you miss an episode of your favorite show? Did you forget to setup a recording? Not at home and want to watch TV? With the U-verse Mobile app, you can do all this! You can stream your favorite movies and shows on just about any compatible Internet-connected mobile device you own, anywhere you go

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How To Setup Wi-Fi For Roku 4 - Info by the AT&T Community

Need some help connecting your Roku 4 to the internet? Not to worry, we have some helpful information below to get you started!    Setting Up Wi-Fi Once you have gone through the language and remote setup, you will see a Connect to the Internet screen.  Select Wireless (Wi

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High Latency & Ping - Information from the AT&T Community

Learn what acceptable ping is on the AT&T Network & Traceroute Information  First things first, check out "what is acceptable latency" if you are not familiar with latency. Below that you will find some information regarding some of the causes of latency  What is acceptable laten

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Late Payment Option

Need extra time to make a payment? Not to worry, you can make arrangements online! Log into your account at att.com. Hover over Billing, Usage, Payments. You will see the option to Arrange Late Payment as shown below.   Once you select Arrange Late Payment, scroll down until you see t

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What is the Status of My Phone Order from AT&T - A Solution from the Community

Learn about the status of your device shipment and when it is coming You are probably not in a room looking around for your phone but I am sure you are in spirit. The fastest way to check on your device is to sign into the order status page and check. If your phone shows in transit, that is gr

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Need help connecting your devices?

Internet of Things Need help setting up a TV, we have some solutions below that can help! Don't See Your Device Below? In some instances, you may need to visit the manufacturer's website for instructions to connect your device. Our Smart Home Manager can also be used to connect most of yo

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How do I setup an AT&T Internet Static IP?

AT&T Static IPs are available as a bolt-on; priced at a premium on top of the price of AT&T Internet service. A static IP address is an IP Address associated with your account that never changes and can be assigned to a specific device. Every time that you connect to the AT&T network the

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Broken or Cracked Screen – Get It Fixed!

Broken or Cracked Screen – Get It Fixed! We have all been there, the dread after you have dropped your phone, “I hope the screen is not cracked!” If this is you and your screen was cracked, we have you covered! You may be able to get your cracked screen repaired instead of replacing your phone

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Track Your Lost or Stolen Phone – We Have You Covered

Find Your Phone Losing your device is everyone’s worst nightmare. We have information below that will help you: Find Your Device Suspend Your Device Report it to us Find Your Phone This is a great way to find your device if you misplaced it. If you believe your device was stolen, pleas

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When is Faster AT&T Speed Going to be Available? - Info from the AT&T Community

Learn why faster AT&T speeds may not be available First thing first, AT&T is working on expanding internet service as fast as possible. Unfortunately, a lot of planning, equipment, manpower, and time factor in. When are faster speeds coming? We do not have a date. What we can do is explain w

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How do I connect a router, printer and other devices to my AT&T U-verse gateway - Information from the AT&T Community

Learn how to set up your printer, router, and other devices Most devices are compatible with AT&T's Internet Modems and normally do not require any additional steps besides connecting the devices.  Please note, AT&T does not support 3rd Party Setups or troubleshooting First thing F

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How to connect Apple Watch with Cellular AT&T

NumberSync & Your Apple Watch, Get Connected! NumberSync. What is it? Number Sync allows you to leave your phone behind and use your Apple Watch to talk, text, and make calls. Setting this up is very simple! We have provided some steps below. Set it up and enjoy!.  Requirements An

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How do I change my AT&T Wi-Fi name and password?

Use our Smart Home Manage app to easily change your password.Select More. Smartphone users will find More in the main menu icon.Select Network.Select the Wi-Fi network name or password to change.Select the X at the right of the line to clear the existing name or password.Enter a new Wi-Fi network na

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Rewards card

I am disable, am I eligible to get the reward discount? I have a Mobil phone with Att.

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Knowledge Share: Fast Answers about Slow Internet

Questions about your Internet or WiFi? We’ve got answers on this live “Ask an Expert” session! We have AT&T and Community experts available to answer all your questions.

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Need Immediate DSL or Landline Assistance?

Our forums group can only provide limited assistance regarding land-line and DSL accounts. For billing, missed appointment, or loss of service, please utilize our chat features list below:  For landline service (Home Phone) click here For DSL service, click here For Digital Home Phone service click

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Phone FAQs

    Setup Voicemail Check your Voicemail messages Manage Voicemail features Phone Features and Star Codes Caller ID for Phone and U-verse TV Troubleshooting your U-verse Voice Service -ATTU-verseCare

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Port landline to cell

I am trying to port my landline to a cell phone phone. It keeps asking for a pin that is 6 digits and I do not have one. 3 customer service people and a store rep can not or will not help what do I do? A online account was never created and it wants a code that it sends to the landline before I can

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Iphone Unlock

I purchased an Iphone that's from AT&T, I have the box and everything for this phone. I am trying to unlock it to use it with my carrier outside of USA (it is compatible with my carrier) but when i try to make the request through the portal it says a request has already been made but neither

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Top features in iOS 12

  More power to you. Not only is iOS 12 faster and more responsive, it comes with many fantastic features and updates! There are so many to choose from, we decided to share the top 5 we think you will enjoy!    Group FaceTime – Coming Soon! 2, 4, 8, 16, 32 or any number in bet

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