
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
I have the ML 17929 phone (2 lines). One line is connected to a POTS line from AT&T. The other line is connected to a VOIP service via an OBI 202 interface. When I put a call on hold (on either line) there is a loud clicking (about 2 clicks a second) which can be hear through the sp
Questions
•
AT&T Phone Equipment
have deleted the accounts in Outlook, changed the passwords,, and tried to set them up again, both automatically and manually and still don't work. Very strange that I can't connect to the server with only 2 accounts. Seems like an error like a change to the system a few years ago.
Questions
•
AT&T Internet Security
I have slowly been losing the connections to the pop server (pop.att.yahoo.com). I talked with ATT staff a while back and they gave me the same settings I was already using. They couldn't seem to help me. Slowly I have been losing these connections. My fix was to forward my ATT email accounts to on
Questions
•
AT&T Internet Security
For the past 2 days, our gateway has been disconnecting ranging from twice per hour to once but very inconsistent. Last by a certain time (10-2am), it didn't turn off but when 2pm hit the disconnecting started again. I've restarted and unplugged our gateway countless times and unplugged the att b
Questions
•
AT&T Internet Security
We have been AT&T landline customers since they bought BellSouth. We have had a landline with BellSouth/ AT&T for over forty years. We live in a rural area where there is only spotty cellular coverage and internet is only available through satellite providers. We started a home based busines
Questions
•
Landline Phone Troubleshooting
I am trying to port my landline to a cell phone phone. It keeps asking for a pin that is 6 digits and I do not have one. 3 customer service people and a store rep can not or will not help what do I do? A online account was never created and it wants a code that it sends to the landline before I can
Questions
•
Landline Phone Troubleshooting
We have the: AT&T TL88102 DECT 6.0 2-Line Expandable Cordless Phone with Answering System and Dual Caller ID/Call Waiting, 1 Handset, Silver/Black People are having a difficult time hearing us. Please provide guidance. They are hearing static. Thank you.
Questions
•
Landline Phone Troubleshooting
How do I make my at&t net work .work
Questions
•
AT&T Internet Air Installation
Hello, I'm researching why my internet connection keeps dropping and giving me an 'interrupted' message. Laptop is HP. Windows 10 Pro. I disabled the WLan Network card/driver so the wifi network would be constant. Didn't help.I checked my NVG510 status, it gives me an error message: ! The system dat
Questions
•
AT&T Internet Features
I have called at least 8 times in the past month to get this fixed.....but now there is an unexplained "outage". I already pay $60 for 6 speed...now I pay for a blinking service light. I really wish there was another provider in my area
Questions
•
AT&T Internet Features
My ATT.net email account stopped recognizing my password and I would create a new password every time I logged in. This was over a period of a couple of weeks. A friend said she'd had the same problem and solved it by deleting the account and then starting it up again. A week ago I believe I delete
Questions
•
AT&T Mail Login & Security
Hi all, I'm trying to sign into my att email. It seems as it is trying to sign me in then it just says logout successful in the tab. I was wondering why this is happening and how to make it stop so I can check my emails. Thank you all in advance
Questions
•
AT&T Mail Login & Security
I am attempting to install my new equipment (BGW210 Gateway) and have followed the instructions on the smart home management app. However, the broadband light blinks red during the activation and then the activation fails. The Power and PON lights on the at&t box are green, and the data li
Questions
•
AT&T Fiber Installation
Whenever I turn on my mobile hotspot my playstation is able to connect to it but then disconnects at random moments. And when my hotspot does work it is incredibly slow so I'm not able to use it
Questions
•
Tones, Games, Videos, More...
As the title says, my wireless connection is very erratic. The peculiar thing is that my computer says that I have internet access, but when I try to browse the internet, it fails to load a page. My temporary solution to this has been just resetting my wireless access point via diagnosis every singl
Questions
•
AT&T Internet Equipment
I have an Apple Watch SE gps+cellular it was purchased through att as a gift for be they paid an activation fee and now $10 a month does this mean I have cellular through att even without connecting to a iPhone if so how do I set it up it’s not letting me click set up cellular button
Questions
•
Wearables
I have recently had DirecTV installed in my home. Genie Gen 3 receiver, plus three minis, and a wireless video bridge. At the same time I have contracted with AT&T for cell phone service with two smart phones. Also purchased a hotspot ZTE AT&T velocity. My question is; can my DirecTV be connected to
Questions
•
AT&T Internet Installation
My PACE 4111N modem sometimes has a red service light. I have tried to reset and reboot multiple times. I have tried to get as far as I can on my own when the screen asks you for your billing information and to reset the PPP Username and Password. After this point it gives the message of " The Inst
Questions
•
AT&T Internet Equipment
Currently have the Motorola BGW210 but wanted to know if there is a better one for handling 40+ devices connected to it. Also is there a recommended wifi extender that will work seamless when moving about the house?
Questions
•
AT&T Internet Equipment
Ok, I have an Arris BGW210-700with ATT. And an Oribi RBR20 kit with one satellite. I need step by step instructions on how to set this up. All settings that make my connection the fastest most secure. I have clueless on the settings and I know ill just F things up if I try on my own. I don't know w
Questions
•
AT&T Internet Equipment