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What is the cost associated with buying out my device? Right now I'm 24 months into a 2.5 year DPP and owe 236.85, is there an extra fee for buying out? I need to port one line off my account soon so i am trying to figure it out
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Wireless Billing
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my card was charged for one of my phone bills for a phone i can no longer use and i didnt realize the payment was set up. it was my last $60 so i really need the money back
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Account & Usage
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I'm looking at possibly trading in my galaxy s21 for a galaxy z flip3... on Samsung website it has the offer for "trade in bill credits"... can anyone tell me if the bill credit can be used for a prepaid account as well? Or is it only for an installment plan?
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Plans & Features
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AT&T sent us replacement phones because our current phones will not be capable of operating on the upgraded AT&T network. Are the phones actually free? If I transition to a different carrier will AT&T bill me for some portion of the replacement phone cost?
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Other Phones & Devices
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Due to this pandemic I have been out of work sense March 20. Yes, I have been maintaining my account with you by borrowing from here and there. But I have came to my last resort, which is seeing do ATT&T something to help me. I have been customer for many years with you all.
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Wireless Billing
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Hello. So my phones got suspended yesterday due to past due balance. I just paid my past due balance about a hour ago. For one it’s not even reflecting in my balance, the balance is still the same with the same past due amount. Second, my phones are still off. Obviously, considering the payment isn’
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Wireless Account
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I opened a multiuser account with 3 total users at the beginning of October. I want to add a new user today (10/18). The new user has not paid anything yet, just simply gotten an account set up. My questions are: 1) Will my billing start all over and I have to pay for all 4 lines tod
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Plans & Features
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I chose a $300 annual payment plan and realized it does not have a nation-wide call service. Therefore, I switched to a regular monthly payment plan. I admit it is my fault for not looking into it carefully, but I am not intended to do so. I regard the nationwide call as a default option, and the an
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Plans & Features
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I logged in and wanted to change my payment method. When I added my new debit card and it bec
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Account & Usage
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I do not have at and t service but my account was charged 50 for at and t prepaid which I have us cwllular
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Wireless Account
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I work for att in a mall as an authorized retailer, I got my bf an account and we upgraded his phone to the new Samsung ultra a little while back. He lost his job a couple months back (2-3) and we haven't been able to pay the phonebill with installment plans since I'm working on a minimum wage job.
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Wireless Account
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When AT&t offered me a free phone and I called the 800 number 3G hotline number I got told I was getting an a12 sent to my address I never got it that was 2 days ago now that was supposed to get it I can't find an order number now anywhere no history of it can't find any history of the conversat
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More AT&T PREPAID Discussions
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About the offer of $50 Monthly Plan ($40 with AutoPay) Do I have to repay the $10 discount if in a few months if I sign up now for AutoPay, but then I no longer want to use autopay and change, say to 0.25 cents a minute which I have now and tend to use when I travel for a long time?Thank
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Plans & Features
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I posted a question about a new phone rebate that hasn’t been applied despite MANY calls and trips to the store. At & t replied they’d like to help and made my post Private. They also said they’d send a link so they can help, that reply went to someone that was replying to my post. How can I get
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Wireless Account
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Hello! If I’m in the U.S and I have an unlimited talk and text plan and I receive a call from an Australian wireless number (over WiFi) , will I get charged for the incoming call?Thanks!
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Wireless Billing
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So I am moving off my my dad’s plan because he is switching carriers, but I want to keep my phone/line with AT&T. He went through the process on the app transferring it to me, which I received the email and followed the link to accept the transfer. I am a secondary account owner on my dad’s acco
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Wireless Billing
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Suspended even after chat saying I wouldn’t be. I have proof of chat via photo and now I’m being told i have to go to the att store to show the pics. I don’t have time for that.
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Wireless Account
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My husband is in Guam and we have the Passport International Plan for his phone.I called AT&T and was told that any data overages he has would be waived because of what AT&T is doing to help with Covid-19, but online it only says that only domestic wireless plan overage charges would be waived. So d
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Wireless Billing
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I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple
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