I have had AT&T fiber for over a year. Over the past several months I began experiencing several slow connection times. For instance, opening something as simple as MS Outlook would hang with Outlook displaying... "connecting to server" for nearly 3 to 4 minutes. This has now manifested itself i

An AT&T technician damaged my air conditioning while connecting internet service. His supervisor verified the damage and filed a claim for me. I received a letter from Sedgwick with the claim number. I provided all information that the letter asks for, and the claim's examiner agreed that I prov

You make your own conclusion but this ATT personnel spoke broken English & was unable to communicate diplomatically

How do I write a review about you?

There are three lines being charged on my account that I do not recognize. I need help ASAP getting these charges credited back to me.

I purchased 5 iPhones thru a sams club at&t kiosk and was told after sending in 2 iPhone's that the monthly bill would be $175 or $35 a month for 5 lines for the $175, my first bill was higher due to activation which was explained to me, the next bill was the $175, the 3rd bill was $277 and when

I want to make others aware of this issue, which I didn't know was an issue until now. My family switched to AT&T in May of 2022 (it's now Sep 2023) and when our phones arrive, all came to our door except mine. It didn't get delivered, which means someone in the postal system snagged it. Tracking s

Also since y'all aren't in the neighborhoods of certain people y'all have a funny way of excluding people for one to be excluded from fiber is terrible it feels terrible it (Edited per community guidelines) I have to call you constantly about outages or slow speeds I literally had to cancel y'all be

Prepaid Phones should not be locked period if they are paid for in full in the first place- maybe for the 1st 30 days but to require 6 months of service for a phone that is bought for maybe 100 dollars at a Walmart is seriously just a trap. With 0 exceptions and TERRIBLE RUDE & UNCARING CUSTOMER

I recently switched from AT&T prepaid to a monthly plan. I asked what needed to be done on my part and he said once he finished, everything would be set. This morning i just got a notification from my bank saying the AutoPay for my prepaid account was just charged. I specifically asked about bil

I Have had the worst nightmare since joining ATT from Verizon. I only came over because they offered a nice deal to port in ($700 per line for 3 separate lines). To send in my trade in verizon phones, I was told, per ATT, "you recieve the phones just send them back in the same box." No issue, I rece

TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us     Let me begin by saying that I have been an AT&T cellular customer since

Is this a coincidence that you disabled it due to increased web traffic todag for iPhone release? I need to see my data usage and it’s broken. Error code:  UsageServices-Client-I-1011

I can't find any email addresses for customer service, so I'm posting this here. After almost 40 years with AT&T, I plan to change wireless carriers….and probably internet and TV as well. I have 3 wireless numbers, Fiber and DirectvStream. I’m looking for reasons, explanations, apologies and

Last month I updated my phone plan to the Unlimited Elite, which has HBO Max included. However, when I was eligible to begin using it I was having trouble logging into my account and reached out to a representative. After talking with the representative for over an hour trying to find different meth

I have tried everything possible to login to HBO Max, but it simply doesn't work; just like most of AT&T's sites and subsidiaries. I've made several calls to AT&T and HBO tech support and get no help. Eventually, they agree to send an email to help me out, but the email never shows up. This has happ

The power button has stopped working It was programmed to turn on the ATT U-verse box, the TV, and the Audio Receiver.  I can not clear the programed keys because when pressing the MENU button and the OK button nothing happens (ie POWER button does not light up).  You can't get a replacem

Fiber optic was installed in my neighborhood a few months back. They dug out my backyard and put a box in the corner. I came home on Friday. The box lid was removed and left open. The next day I saw a large hole where they had dug up my yard to install the conduit. I went to look at the hole and it

Just letting you guys know that killing the Audience Network has killed our relationship. I don't say this lightly after being a U-verse customer and AT&T stockholder for 15 years. But that channel was one of the very few I enjoyed amongst the droves of incessant, pandering networks of simpleton adv

We have been AT&T landline customers since they bought BellSouth. We have had a landline with BellSouth/ AT&T for over forty years. We live in a rural area where there is only spotty cellular coverage and internet is only available through satellite providers. We started a home based busines