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HOTSPOTs and Wireless Plans

A couple of years ago, I was telling my ATT store rep about our neighborhood DSL and it's feeble internet speed (when I actually was working) and he encouraged me to get a Nighthawk Hotspot. He explained that, as a disabled Vet, I could get a discount on an unlimited wireless plan. All was great unt

Questions

 • Data & Messaging Features, Internet Tethering

231

6

0

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Renewing a PREPAID AT&T plan

Hello, My unlimited plus monthly plan was expired because I didn't pay at the due time. When I logged in my prepaid account, I paid and now the money is in my account balance. I would like to renew the plan, and I tried changing my plan to the same one so it can withdraw from my account balance,

Questions

 • Plans & Features

356

1

0

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Cannot receive messages from some contacts

I just bought the LG Stylo 6. Software is android 10, version Q730QM10c. I can exchange messages with one of my contacts, who owns a samsung device, but not two other contacts, who own iPhones. They can receive my messages but I don’t get theirs. I do not have any blocked numbers so I am not sure wh

Questions

 • Android

366

2

0

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Closed

Att blocked my phone for no reason!!!!!!!!!!

Hi, I bought a new iphone 12 pro max in another country before I moved to the US in August 2020. When I plug my sim card (T mobile) into my phone, it says No Service.  I contacted T mobile to check the problem and then figured out my phone is blocked by Att. They suggest me contact Att to re

Questions

 • Apple

766

6

0

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Call Forwarding as an indicator of being hacked?

There is a person, let's call him Ray - Ray has a home phone with ATT.  I know Ray, but I am not sure Ray has my best interests at heart.  Recently, people trying to call Ray have been getting redirected to my phone - our numbers have completely different area codes.  It happened several times and t

Questions

 • AT&T Phone Features

584

4

0

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is there no e-mail box to report damage to ATT phone boxes

is there no e-mail box to report damage to ATT phone boxes that are seen along the road. I have dozens in a list and don't want to spend all day on the phone when i can just type them out and submit them.

Questions

 • AT&T Phone Equipment

244

7

0

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AT&T Prepaid PTT Support?

I have been an att customer for a while and love the prepaid service.  But I have several phones with 4GLTE network with PTT and would like to utilize this function. Is it possible to use PTT on my prepaid account?

Questions

 • More AT&T PREPAID Discussions

156

1

0

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Receiving SMS messages while in Europe

Hi, will I be able to receive SMS messages sent from USA in Poland? What kind of plan do I need to get? Thank you.

Questions

 • Network Coverage

284

6

0

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I need access to old call logs

I need to find my call log from January 2018 to June 2018. Is it possible to retrieve that far back? If so, how do I go about it?

Questions

 • Wireless Account

155

2

0

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Does AT&T have an email for customer service?

Does AT&T have an email for customer service? If so does anyone have the email?

Questions

 • Wireless Account

142

1

0

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How can I turn the ringtone off from a Name I have saved under several unwanted callers?

I Constantly get calls from the same Company but calling me with a different Number and Area Code sometimes several times a day at different hours also. I Do Not Want to use the Phone Call Blocker At&t has because I don't want to pay for it and it blocks All calls even Important calls I do want

Questions

 • Android

34

2

0

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How to change DTMF tone length on U319AA

I need the DTMF dial tones to be longer, in order to dial into my credit card & debit card 800 numbers to check balance, transaction history, etc. The default tone length is to short, resulting in missed or wrong numbers being sent to the respective automated systems.

Questions

 • Android

15

1

0

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Lease or Purchase modem/router

Can you purchase your own modem or do you have to lease from ATT?

Questions

 • AT&T Fiber Equipment

371

2

0

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Add fields to contacts on AT&T Samsung Galaxy A32

My Galaxy A32 Only has 3 fields for Contact Information: Name, Phone Number and Email.  How can I add more fields and/or a customized ringtone for each contact?

Questions

 • Device Features

171

1

0

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Closed

We were suspended, but were told we had till 6/30 because of Covid 19

We were suspended, but we were told we had till 6/30 because of Covid 19. This is our only phone and we have children at home. Can we get help

Questions

 • Wireless Account

114

2

0

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Changing color prior to shipping

I preordered a gold 13 max pro and I want to change the color prior to shipping. I have already paid all fees. Is this possible?

Questions

 • Apple

348

2

0

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No autopay discount applied to first bill?

I received my first bill including setup cost and payed it with auto pay. I was promised a $10 credit per line per month if I used auto pay. Why hasn't it been applied here?

Questions

 • AT&T Fiber Account

367

4

0

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cant sign in to e mail

So today I went to my desktop computer and tried to sign in to my email, this is the message I got: Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. I only tried to sign in 1 time!  This is the same problem that I had several

Questions

 • AT&T Mail Login & Security

283

7

0

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Can I use the new AT&T Radiant Max phone with my existing cricket account?

Can I use the new AT&T radiant Max phone with my existing cricket account?

Questions

 • Android

218

1

0

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After unlocking my Android phone "model QS5509A" go editions can't make call or send text

In Nigeria, I bought a new ATT phone/device which is locked due to go pay plan service policy. I Don't know the original buyer of this phone, but I was able to unlock the phone after requesting for unlock from att official site which was send to my phone within a minute. This means to me that the re

Questions

 • Android

543

2

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