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I need a Solution for this

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

Questions

 • Wireless Account

177

5

0

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cant sign in to e mail

So today I went to my desktop computer and tried to sign in to my email, this is the message I got: Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. I only tried to sign in 1 time!  This is the same problem that I had several

Questions

 • AT&T Mail Login & Security

225

7

0

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25 cents minute plan

My plan now is the25 dollars pre-paid plan (pre-paid a whole year 300 dollars). Could I change the plan to 25 cents minute plan? because I have paid 300 dollars for a year's plan, and I use it only a month. if I change it to 25 cents minute plan, will you return the 275 dollars to my account balance

Questions

 • Plans & Features

141

4

0

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No autopay discount applied to first bill?

I received my first bill including setup cost and payed it with auto pay. I was promised a $10 credit per line per month if I used auto pay. Why hasn't it been applied here?

Questions

 • AT&T Fiber Account

307

4

0

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Broadband blinks green and then red

The broadband light blinks green (for about 5 seconds) about twice a minute and then goes back to a solid red light.  We have no WiFi.

Questions

 • AT&T Internet Features

444

2

0

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Need power cord for Big Att uverse power broadband internet Service

2wire gateway 3800HGV-B is the piece of equipment i need a cord that plugs into the electric outlet

Questions

 • AT&T Internet Equipment

62

0

Accepted Solution

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Please Update Your AT&T Email App Settings - Info From AT&T

If you received an email about updating your email apps from info@service.comms.yahoo.net, it is a legitimate email.    There is a new way to set up your AT&T email account in email apps that will keep your information even more secure. Please update or upgrade your email apps as soo

Questions

 • AT&T Internet Security

5.6K

2

0

0

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Customer Service Lied about Charges and won''t change it

I signed up for a new plan, after already having a phone and service for 3 years. My main plan had a $20 autopay discount, and the new plan had a $20 autopay discount. They suggested I do a multiline account to save an additional $10. When they made the multiline account, they dropped the $20 autopa

Questions

 • More AT&T PREPAID Discussions

140

1

0

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Need to upgrade android OS

I have a ZTE phone with Android 5.1 I need at least version 7 to Sync with my home PC Can I upgrade the Phone OS?

Questions

 • Android

116

2

0

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Phone Number got Ported from Tracfone to MYAT&T Prepaid instead of Designated Carrier

Hi, I recently purchased a GSM Unlocked Prepaid AT&T Maven ZTE Z812 Phone. I wanted to transfer my old phone number from my previous tracfone to the new ZTE Z812 phone. I contacted the carrier (MintMobile) that I wanted to use for my new ZTE Z812 and requested a port from tracfone to send it over. T

Questions

 • More AT&T PREPAID Discussions

1K

1

0

0

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Activated SIM, but can't login or use phone

I ordered a new SIM card for my phone number that I want to port in from Boost Mobile, and I selected a prepaid plan for my unlocked iPhone 6s. When I tried to activate the SIM card online, it said that the card had already been activated and showed that the number associated with it is the one I wa

Questions

 • Phones, Tablets & Devices

91

1

0

Accepted Solution

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I recently bought a unlocked device, but can't use At&t data

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

Questions

 • Samsung

101

1

0

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Cannot receive messages from some contacts

I just bought the LG Stylo 6. Software is android 10, version Q730QM10c. I can exchange messages with one of my contacts, who owns a samsung device, but not two other contacts, who own iPhones. They can receive my messages but I don’t get theirs. I do not have any blocked numbers so I am not sure wh

Questions

 • Android

359

2

0

Accepted Solution

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Cannot receive verification codes

I’m not getting any verification codes from any websites. I called Apple, they told me it’s an issue with my carrier which is at&t

Questions

 • Apple

43

1

0

Accepted Solution

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Closed

How do I sign up for DirectTV

How do I sign up? My phone number is [EDITED] please call me [EDITED per Community Guidelines - removed personal information]

Questions

 • HBO Max Account & Billing

108

1

0

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Scam or ligit?

Does AT&T send text to their customers phones? I receive these texts that I am suspicious of.  The last one shows sending number is 332-262-8093 and the text reads:  AT&T:  Your bill has been paid.  See receipt here and get a random free item mkbe8.com/eM2tkl4JzX

Questions

 • Data & Messaging Features, Internet Tethering

201

2

Accepted Solution

Official Solution

Closed

Thank you for the free data during covid19

10G of free data for 60 days do to covid19 crisis and you concern . Thank you very much. You have no idea how much that helped my wife and I. We have just recently moved from Texas to Colorado. I have a Video doctor visit Monday with No data. Thank you It doesn't take much to matter a lot

Questions

 • Wireless Account

48

1

Accepted Solution

Official Solution

Unlock iPhone 12 pro max

The situation is probably familiar to many. Recently I bought a new iPhone 12 Pro Max in Russia, but it turned out to be locked to AT&T. Apple Support said to contact you. I can't register on the site, since I don't have AT&T products. What should I do in this situation, please help.

Questions

 • Apple

440

9

0

Accepted Solution

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Why didn't autopay give me a discount on my prepaid phone bill?

Been using AutoPay for years now and this never happened to me. Same thing goes by once every month with the discount and then just today it has charged me the full $40 and no $5 discount like i always expected it to... Why did this happen? This is my second bill of the $40 plan I changed to 2 month

Questions

 • Account & Usage

366

3

0

Accepted Solution

Official Solution

My On Demand shows aren’t available on tv, and can’t watch recordings on app

Hello! I have a couple of questions. I cannot watch my recorded/DVR shows on my U-verse app. Is that normal? If so, why in the world can’t I watch on my phone for something I pay for?   I have also added on demand episodes via my app to watch, but they don’t show up on demand on my U-verse through t

Questions

 • Watching U-verse TV

619

4

0

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