Hello, I am trying to sign up for new service as a new customer. I am currently on vacation in AZ. My residence is in Oregon. Oregon has no sales tax. This is the main state this will be used in as well as paid in. can anyone waive the sales tax in AZ so I can purchase and start service now whi

My iphone is locked under at&t and I need to unlock it. I tried to do the online unlock request multiple times but there are errors that won’t let my application go through. I’ve tried doing the online chat and they were unable to assist. I can’t call any of the customer help lines because I don

I placed an order for a bring my own phone plan with an eSIM. I got the confirmation number from the page I ordered on. But I have yet to receive any type of verification in my email. Said I should have received something and when I look on my account it tells me I didn’t order anything yet. Anyone

I recently bought a new phone. Almost immediately had issues.  I completed a warranty replacement with no hiccups. The replacement device continued to give me the same issues. When I completed the return of the 2nd defective device, I got a notice from att and an Alcatel phone from 2013 in the

I upgraded my phone and they shipped the new phone with the return box but it had no return label. I called at&t support and they said there was a system glitch and no return label was generated. She then told me she created a new return kit process and gave me a new tracking number. I've

I cannot receive most texted verification codes even from you. I tried the AT&T online support on my iphone and it said enter the code just sent but I didn't receive the code.  To access information, almost every business is sending these codes now but I haven't been able to receive most o

Will my locked At&t iPhone X work on Cricket Wireless network?

I bought the galaxy Watch 5 last month and have been having issues ever since. The watch notification it set to vibrate but when I get texts/calls it doesn't vibrate. Does this happen to anyone else?

Recently upgraded my phone and my son's phone and made some account changes. Best customer services ever by the Sales Rep: Kaden D2220 Abbott Rd, AT&T STORE - Suite A, Anchorage, AK 99507. He was professional and explained everything clearly, made sure I knew all the options, and was patient whi

Hi I applied my device to unlock last week, however, i confirm my request after 24hrs (the email need me request within 24hrs) I check my status, it shown pending and said me still not confirm the request; then i try to submit a new request, but it shown my device's IMEI is processing unlock and can

I am on a group text with two additional iPhone users. We can all exchange text messages individually with one another, but when we are in a group text together, the third person can’t see our messages although we see hers. I have checked to see if there is any blocking and have played with settings

Is there anyone in the company who can approve a late phone return outside of the 14 day time period? I was actively trying to set the phone up before the time out period for the account and couldn't get it set up. I called customer service before the time out period and they were to confused to eve

Have had ATT on-site and on line via phone tech look at it they agree it isn't us (after numerous reboots, tests and equipment switch outs). Our fixed wireless normally has ping rates between 49 and 70 w/download speeds of 15MB to 20 MB uploads of .7 MB to 2.1 MB. however, regularly after about a we

I bought a iPhone XS Max off a person my my child for Christmas. On Christmas Day she put her straight talk sim in the phone and it worked till her service was up . I didn’t pay the bill for a couple weeks and when I did it worked a few hours then stopped . When making a call it says “this service i

Background info: The phone's software version is 1.005AT / the AT&T Address Book cloud connection attempt forces it's way into view every time I click on contacts - not very pleasant. / hotspot creation seems to be locked by software / I have a nearly new condition unlocked device that works fin

My order keeps getting canceled and chat support has been no help in explaining why or what to do. I've placed the order twice now. I get an email saying “Your order's in the works we’ll send you an email or text when your order is ready.” The next day around when the store is set to open I check fo

I used to own a ATT Galaxy Z Fold3 and ATT unlock it. I sent it back to Samsung for repair last year, they could not repair it so exchanged another Galaxy Z fold3 for me, but this one is not unlocked, I didn't realize this until recently i switched to another carrier. Now I want to get this one unl

So one of my lines (not my line) is eligible for upgrade... I wanna use that line upgrade for my current line.. but I just learned that iphone 14 has esims and will automatically activate to that line that was upgraded... Is it possible for me to use it on my line or no??kinda confused...

I ordered an Iphone 14 pro as a line under my friend’s AT&T postpaid plan. When I received the phone in the mail, box where the the phone was stores was sealed, but the Iphone box itself has been tampered. The seal in the upper and lower part of the box has been removed and 2 white circular stic