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Adding Bank to the list for payments

I work for a small community bank and we need our Banking routing number to be added to the list. FNBCC can someone please reach out to us?

Questions

 • AT&T Internet Account

8

1

0

Accepted Solution

Official Solution

Adding bank account

Not sure this is the right forum. I cannot get att bill payment system to accept my bank account. I have tried all the options sign into bank, scan check, enter bank info for both checking and savings. I have called and about 6 departments tried to help but failed. They refuse to submit this problem

Questions

 • AT&T Internet Account

108

2

0

Not received promised reward card!

I purchased att internet at the begining of december 2021 because i had to promo codes at checkout. One for a 250$ reward card and another one for a 150$ card. After 2 months of acrive service i did not receive any of them so i called att support. They said i should get them soon and i did eventual

Questions

 • AT&T Internet Account

1.1K

5

0

New construction - no help from ATT

My mother recently moved into a new construction home. The home is already wired for ATT, yet we are unable to get anyone at ATT to establish service because her address is not in the ATT database. She is receiving other mail and deliveries at the address, so it does exist. We are extremely frustrat

Questions

 • AT&T Fiber Installation

20

1

0

Slow internet or no internet with fiber

internet is so slow cannot watch a movie on Netflix or amazon price or no internet at all. It comes and goes. ATT cannot seem to find a problem

Questions

 • AT&T Fiber Equipment

27

1

0

Internet connection droppings

I got upgraded from 50Mbps to Internet 300 a few days ago. Since then I got connection dropping every days and many time a day.  I rarely had issue like this before the upgrade.  Please HELP.  

Questions

 • AT&T Fiber Equipment

29

1

0

Data Usage Alert

I get alerts that I am at 65% of my data plan with half a month to go on my billing cycle. Looking at usage it tells me there are days when we are at 60-80G when our average days are under 20G. There are no strange connections and no reason anyone or device in the house would use that much data. Thi

Questions

 • AT&T Internet Account

35

4

0

My service has been horrible these past 2 weeks

Randomly 2 weeks ago my service has started being completely crappy and barely working. It won’t load most things. What is happening?

Questions

 • AT&T Internet Account

25

1

0

Can't Cancel service

What other options do I have to cancel service. I have called multiple times a day and calls are getting disconnected. Even was disconnected mid sentence.

Questions

 • AT&T Internet Account

332

8

0

Accepted Solution

Modem flashing all red lights after power outage

Power went out for a second, and after it was restored my modem was all blinking red lights. Tried resetting, unplugging everything and waiting a few minutes and every time power and battery lights are green, and then after about 5 seconds every lights turns red and begins flashing.

Questions

 • AT&T Internet Equipment

48

4

0

Using Google nest mesh system with ATT fiber

What do I need to do to make this work? We have att fiber with the att BGW320 new modem/router. Have had techs come over but they don’t know how to fix.

Questions

 • AT&T Fiber Equipment

11.1K

18

0

I have been without dsl for 18 days

I have been without dsl since 7.13.2022 so for 18 days and I have spoken to 5 dsl support techs in that time to no avail. On the phone the 1st tech walked me through all the troubleshooting steps of unpluging restarting resetting ect and determined it was not an inside issue so scheduled another

Questions

 • AT&T Internet Equipment

122

20

0

Accepted Solution

Port 25 outbound blocking

I had a call with support today during which I was informed they can no longer open outbound port 25. Accoring to this - https://about.att.com/sites/broadband/network this isn't allowed with a dynamic ip. So my question would be, if I got a static IP block would i be allowed to have this port ope

Questions

 • AT&T Fiber Account

44

5

AT&T is blocking my website as spam

I just became aware that AT&T is blocking my website as SPAM. This is ridiculous. How can I stop having my website marked as SPAM when people are the AT&T service?

Questions

 • AT&T Fiber Installation

34

2

0

AT&T Fiber Availability (Downtown Pensacola)

I Checked the availability of Fiber for our home and was disappointed to see it wasn't available for us. I entered in other addresses of homes in our neighborhood that are just a block away and they see to have the option to get the service. Is this just a glitch on the website or has service to my

Questions

 • AT&T Fiber Ordering

25

1

0

Accepted Solution

change in plan, downgrade gateway?

New customer successfully activated fiber gateway BWG320. Discovered ATT had assigned wrong rate plan; I changed from 500 to 300. Automated system issued new gateway. Do I now have to uninstall 320 or can i just send the 210 gateway back?

Questions

 • AT&T Fiber Equipment

41

3

Internet Connection

I am suddenly getting a message that internet bandwidth is low and connection is slow. Number of devices hasn’t changed but can only watch apps on 1 tv.  I reset the router but that didn’t help.  I watched tv Friday night and now all of a sudden…I can only watch it one tv.  Any sugge

Questions

 • AT&T Internet Equipment

26

1

0

Accepted Solution

Official Solution

Gateway BGW320 from Amazon

Can you purchase your own BGW320 gateway from amazon and have ATT activate it. Link to gateway https://www.amazon.com/Integrated-Residential-3xGigabit-1x5Gigabit-Combination/dp/B08PCRYJPW

Questions

 • AT&T Fiber Equipment

510

22

0

Adding a security camera to my WIFI Gateway

I am currently not able to add my security camera to my AT&T WIFI Gateway. I have a feeling that I will manually have to add the MAC address of the device into the Gateway.

Questions

 • AT&T Fiber Equipment

17

1

0

Can these connectors be fished through conduit?

Can the green connectors on the fiber supplying this ONT be fished through several feet of conduit having an internal diameter of 0.50" (12.7mm)? What about 0.698" (17.72mm)? With either of these conduits being considered, there would be one 90 degree sweep elbow in it.   Thanks in

Questions

 • AT&T Fiber Installation

19

0

0

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