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Winter maintenance tips for your home

Now that Old Man Winter is officially here to stay for awhile, it's more important than ever to keep home maintenance in mind. From potential frozen pipes to soaring energy costs, here are a number of simple things you can do to help ensure that your home is capable of withstanding even the worst of

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 • Other

1.7K

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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

515

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How to change DTMF tone length on U319AA

I need the DTMF dial tones to be longer, in order to dial into my credit card & debit card 800 numbers to check balance, transaction history, etc. The default tone length is to short, resulting in missed or wrong numbers being sent to the respective automated systems.

Questions

 • Android

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How Does NEXT Work

Say If i am paying 160 dollars/month on family plan for 4 lines.  How much do i have to pay per month if i switch to att next plan.     For example if att next per line is 20 /month, so it will be 20x4=80. so i end up paying 80+160=240/month.   Am i right? PLease explain?

Questions

 • Wireless Billing

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To get phone records from May June July and August of 2004

Is this possible?

Questions

 • Wireless Account

138

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Activating a new phone...

I have an at&t Samsung Galaxy Note 5 and pretty soon i'll be getting an at&t iPhone 6s plus. My question is, do I have to go to an at&t store to get everything switched? Or do I just take the SIM card out of my note 5 and put it in my IPhone?

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 • Phone & Device Upgrades

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AT&T's Response to Mexico's Earthquake and Hurricane Katia

To help keep customers connected to those affected by the earthquake and Hurricane Katia, AT&T will automatically issue credits and waive charges for calls placed and texts sent by AT&T’s customers from the U.S. to Mexico from Sept. 8 to Sept. 10 in the local time zone. This includes calling and tex

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 • Wireless Billing

1.4K

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How to unlock my Samsung S3 for use outside the United States?

Good day. I'm in Colombia and bought a team of your company on ebay, but I can not use in my country. Could you send me a code or useful instructions how to do with cellular networks here

Questions

 • Samsung

995

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Discount for access

I have 4 phones on my account, 3 of the phones, xxx-xxx-2842, xxx-xxx-2843 & xxx-xxx-4201 received a "discount for access" $20.00 discount. Why did the 4th phone xxx-xxx-9470 not receive the same discount? Lynn

Questions

 • Wireless Billing

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Calls to Mexican mobile and landlines

Hi! Can I make unlimited phone calls to landlines as well as to wireless phones to Mexico with the 55 Mexico and Canada plan?

Questions

 • Account Features

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ATT Promotional Card - Apply towards Wireless or Home Billing

For Months I have been trying to use the ATT PRomotional Card towards my cell or home phone balance and it won't apply. There is no information on this, now the card is about the run-out. What can I do now to use this card towards my balance? Thank you

Questions

 • Wireless Billing

653

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Prepaid line usage abroad

Greetings,I have an At&t prepaid line which I purcahsed back in October 2017 when I was in the US. I reside in Turkey and kept using that line’s whatsapp on my iphone which I also bought together with the at&t line in 2017. Now I own a new phone and want to transfer my at&t phone line’s whatsapp to

Questions

 • Account & Usage

70

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back call log

I need a call log for 8/2020 the representative says I can get one from a corporate store but the one I called says no. I need this log for court how would I get it?

Questions

 • Account & Usage

244

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Prepaid upgrade phkne

Are prepared accounts eligible for device upgrades?

Questions

 • Phones, Tablets & Devices

51

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Why would I have a Samsung build number on my att radiant phone?

Why would I have a samsung build Number on my att radiant phone?

Questions

 • Android

56

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Poor service at home - Samsung Note 4

I have been having issues with my service for the last several months. I have been submitting my issues for the last couple of weeks through the AT&T Marks the Spot App. I never get anything over 3 bars in my home and honestly is a rare occurance. About 95% of the time I'm flipping between 1 bar and

Questions

 • Samsung

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Google is locked on my motorola G7

I bought a motorola g7 and I checked the imei and it was not stolen then I realized it was google locked and have no idea how to bypass it please help me get in my phone

Questions

 • Other Phones & Devices

104

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$10/day international data plan

Do you switch to data roaming to use the $10/day international data program? And when you switch to roam on a US based unlimited plan you then get unlimited data in a country such as Kong Kong? Cirrrct??

Questions

 • Data & Messaging Features, Internet Tethering

4.4K

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Not currently in the US / hold phone number temporarily due to the covid-19

Hello! As the subject line mentioned, I am not in the US currently due to the COVID-19 since mid march, I was wondering if I can suspend my bill but hold my phone number until September/October? And since I didn't use any data nor make any phone call, would it be possible to have a refund for the pr

Questions

 • Wireless Billing

266

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unlock - iPad Air 2 IMEI ID not recognized

Attempting to unlock my iPad Air 2, which I purchased from an AT&T Wireless store. This device has been on my AT&T Wireless account for 27 months. I even received a notification from AT&T acknowledging the device was eligible to be unlocked. When I input the IMEI ID on the unlock website, I receive

Questions

 • Apple

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