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Locked out of Subaccount and can't access email or change password

My wife forgot her password and did not set up any of the backdoors (phone number or alternate email account). I see there is a password change feature in the managing sub accounts section of the master account that I have access to but it looks like you need the sub account password to change it.

Questions

148

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0

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ATT.com/myprepaid

I am trying to access the online access to our account. They keep sending temporary  digit pin codes to the account.  I would like to get away from temporary to permanent pin codes.  How can we make a permanent change?  They are sending emails with no relevant information in the

Questions

158

4

0

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Can't cancel my prepaid account from abroad

Due to COVID-19, I've been displaced from the US and have had to return to Brazil on short notice. I'm not able to cancel my autopay because I cant' log in to ATT, and when I request a new password I don't receive the message because I don't have a signal connection on the ATT chip in Brazil. I've a

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71

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I'm outside the U.S. I need to recover prepaid account password, but it seems like there's no sending SMS when I'm out of the US

Hi! I'm trying to access my prepaid account to pay my bill, but I'm not succeeding. It's been about four months I've been in another country, but I was able to access my account and pay my bill normally. However, this July, it is not working and I believe that the problem is in the password, because

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26

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SBCGLOBAL email missing with no access

I have had SBCGLOBAL.NET as an email for over 20 years. I know they were bought out and are now owned by Yahoo/ATT, but why is it that they took our access to our email away?? I have my log in and my password, I know them to be correct. Can anyone please help me access my email again so I can put i

Questions

353

3

0

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Locked out of ATT4044O

I have forgotten the PIN to my ATT4044O, and I can't seem to find a method of factory resetting it. Could someone walk me through the steps?

Questions

915

1

0

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Got phone from grandpa, it's carrier locked to AT&T but I'm not AT&T, he passed away, I don't know what to do

My grandpa bought a new iPhone XR but passed away not long after, he gifted me the phone right before he died. This phone is literally the last thing I ever got from him. The thing is, I'm not an AT&T customer and the phone is locked to AT&T. No one has access to his account so I don't know

Questions

311

3

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Locked out of bellsouth.net email

I'm locked out of my bellsouth.net email address. I can't remember the password and apparently none of the responses for my security questions are correct. I've still got access to my emails on my iPhone though. When trying to reset my password, it always defaults to answering security questions. It

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5.7K

14

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Help with payment

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

Questions

46

1

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Att.net imap problem on Kindle Fire

I am having an issue with my email on my Kindle Fire. I have an @att.net email account and have tried using multiple email apps to access the email via IMAP using the following: imap.mail.att.net and smtp.mail.att.net I keep getting either a "incorrect username/password" or "Server not responding" e

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3.9K

1

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More Bellsouth.net issues (Can't login)

I have a simple old (15+ years) BellSouth email address, which started giving invalid password errors yesterday (Jan. 28th 2019.) I am getting the same error via 2 email clients, the Yahoo mail interface and the AT&T interface at https://start.att.net. I've been to every reset password link I can fi

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10K

4

0

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I forgot my password on my kyocera DURA-XE(E4710)

I forgot my password on my kyocera DURA-XE. i am locked out of the phone and i cannot use it or get out my data/contacts. any way to reset the password?

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1.4K

13

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Resetting password on flash.net email account - please help!

I have an old flash.net email address where I have forgotten my password. When going through the security questions, I have not been able to answer them correctly and am now locked out.  Is there a number for customer service who can reset this account for me.  I was not sure if it was ya

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517

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How do I change my WiFi password and name?

Learn how to change your Wi-Fi Password and Network Name There is a super-easy way to reset, or change, your Wi-Fi password or Network Name on your NVG with Smart Home Manager! You can use our app too! Download the app (iTunes or Android) or check out the web version. Sign in to the app us

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287.8K

18

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Unable to Access Email

I am unable to access my email acct since undated with number sent to my cell phone. I have tried to change the password but unable to enter correct answers to security questions?

Questions

158

1

0

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Can’t access sbcglobal.net email bc I forgot the password

I can’t login to my “old” sbcglobal.net email addresses bc I can’t remember the password and I guessed wrong too many times. Now what can I do to access it?

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29

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ATT Email sub account management

Cannot sign into my email sub accounts. It seems as if the unique passwords I created them with are now changed to my main master account password. I cannot access sub accounts to change them. Please advise how to manage my sub account passwords. TIA

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294

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account won't let me login

Account says to wait 1 hour to login.

Questions

122

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0

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Sbcglobal login credentials (password) not recognized after about 4 days

Over the past several months I have been having problems signing into my sbcglobal.net account. I will go about 4 days being able to sign in and then I get a message that either the email address/ID or the password is incorrect.  In the login screen the email address/ID box is blank and the pa

Questions

83

1

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Can't log into my account

I'm abroad now (stuck here because of covid). I cannot log into my account because of forgotten password. And I can't reset it for two reasons: 1) 4 digit number can't be delivered to my phone (out of service); 2) can't get code in MyATT app because can't log into account. ALL I WANT is just to chec

Questions

158

1

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