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Passport

I purchased the 1month passport for my trip to Germany but now that I'm here I can only get 3G if I turn on data roaming. I'm pretty sure that's not how it's supposed to be because I don't think roaming data comes out of the passport plan.Any suggestions?

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AT&T prepaid working in India

Hi, I am planning a trip to India next month and is currently on AT&T prepaid plan. I have already enabled Wi-Fi calling. Will prepaid sim work in India?. If Wifi calling is enabled then will I be able to get messages and calls on my prepaid number? Thanks, V

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393

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Alcatel_5044R YAMUAM0 multitouch bug

The multitouch does not work correctly, when I use two fingers vertically, that is, one up and the other down, it works, but when I do it horizontally aligned, since I have the option to show touches, you could notice that the small balls move quickly towards the center of the fingers and they becom

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30

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International Plan

Hi. Before I left for my trip I purchased the international plan for $30 where I was to recieve unlimited texts and photo sharing. I also was to revive 120mb of data and $1 a minute calling. This worked well in Toronto and in Germany but when I got to Croatia i received a text that this country was

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2.4K

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I am a tourist who had ATT number for the last 2-3 months while in the US - how long can this go unused before the number is reassigned?

Per subject line- I have recently spent a few months stateside and am hoping to return in April/May - I have a US number from ATT prepaid and am hoping to keep the same number. I know back home here (New Zealand) if a number isnt used for a specific amount of time it is reassigned back into the pool

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51

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International Day Pass Billing Details

Hello, traveling to Italy for 20 days. We have 2 lines/devices. I understand for 1 line it's 10 days max @ $10 a day.   Also, additional lines per day are charged at $5.   I'm assuming we'll use both lines everyday.  When we max out one line after 10 days, and we've paid an

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35

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Passport Gold Pros, Cons, Gotchas?

We will be traveling to Scotland for 10 days. Where we are staying, we will have Wifi so I know that I will be able to Facetime our family for the "calling" portion. What I am concerned about is ensuring that we have enough data to use Google Maps (since we will be traveling to sight-see type places

Questions

2.7K

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How long till AT&T prepaid plan expires?

If I am no longer in the United States and am in India now, how long do I have till I have to pay in order for my phone number to not be taken away. Last, I paid was on March 30th 2023 and I only return to the United States on August 18th. When should I make a payment? I have the prepaid $30 plan!

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91

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screen display not working

I live in KSA. I have note 2 from USA at&t. Since morning without any damage the screen got stuck stuttered a bit and now it just doesn't work. No water spill and did not fall down. Does the warranty apply in KSA as well. Please reply asap.

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1.5K

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Phone roaming in Sierra Leone, Africa?

My son has an iPhone with unlimited starter plan in the US, tied to my own plan. Travelling within Sierra Leone, Africa - he seems to be getting automatically signed up for the "International Day Pass" for ATT that is $10/day.  That's fine with me....but he also gets texts from Africell &

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371

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International Day Pass

It shows that you will not be charged more than 10 days per bill so if I am traveling for 60 days I would only be charged for 10 days per billing cycle? not for 60 days?

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38

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How can I receive SMS and make phone calls in Asia?

I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!

Questions

169

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Unlocking Iphone 11

I just purchased an Iphone 11 throught an online store and it came locked to ATT network. i tried your unlock procedure but it said the imei has some pending balance, how can i see whats pending? i need this device unlocked asap, i live in the Caribbean and cannot use att network

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165

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Cannot activate International Day Pass

I need to active the International Day pass, and the link on the product page asked me to login. However, after logging into my AT&T account, there's no such an option. Would anyone please tell me where I can find it?

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457

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$10/day international data plan

Do you switch to data roaming to use the $10/day international data program? And when you switch to roam on a US based unlimited plan you then get unlimited data in a country such as Kong Kong? Cirrrct??

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4.4K

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Incoming international calls

Are there charges for incoming international calls on the prepaid $35 plan? Specifically, I'm interested in icoming calls from Russia.

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2.4K

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Passport International plan

I purchased the AT&T passport plan for $60. I'm not finding the "passport app". Do I need this or do I just text & make voice phone calls as normal? I don't want to return home to a huge bill?

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1.7K

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Using prepaid plan internationally

I just spoke with someone on customer service, and I want to verify what I think I heard. I have a prepaid plan, and I will be traveling to Great Britain. While I am in Great Britain, can I still use my phone to call home to the United States and text United States numbers without being charged? He

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258

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Purchasing a European iPhone 14 Through AT&T Store in The United States

I want to purchase a iPhone 14 Pro with a physical SIM card tray, but I am in the United States, I also have AT&T Next Up and want to upgrade my old phone through that service.I could easily order an unlocked iPhone from Europe, but I would then lose my benefits of Next Up and have to pay for th

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318

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International Day Pass and Extended Trip to England (5 weeks)

Hi, I have a 5 week stay in England upcoming this summer. I have (and have had for several years) the International Day Pass add-on. Will I max out my monthly billing at 10 days? There is stated a 'never more than ten days billed per cycle' in the plan. Or are there other options for the

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153

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