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Learn How To Set Up Your Device If you're wondering how to use your new device or need help setting it up, we have you covered. You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!
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Device Features
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We hate to see you go, but we're here to assist you. For a line of service, tablet, or wearable, here are a few things to consider: Have an installment plan - Any unpaid installment balance is due on your next bill when you cancel service for the tablet or wearable linked to the plan. Learn h
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Wireless Account
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The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com. Export your calendar entries from your Directv.net email by following the instructions belo
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AT&T Internet Security
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Looking for information and contacts to coordinate new home construction services.
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AT&T Phone Installation
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2wire gateway 3800HGV-B is the piece of equipment i need a cord that plugs into the electric outlet
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AT&T Internet Equipment
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I read where 3G service is being phased out. My current ptrepaid account (flip phone) is 3G capable. When changing to a 4G or better phone. 1) Can I still keep the prepaid plan I am now on? I'm pretty sure that plan is no longer offered but I am grandfathered in since I've had the account fo
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Phones, Tablets & Devices
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My gateway 2Wire3801HGV reboots itself, especially when watching anything on Youtube. This occurs at a completely random time. My gateway also has issues where severe packet loss occurs at random times as well. Lastly, my gateway also has a bad ethernet port that does not accept a cable. I think I'v
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AT&T Internet Equipment
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It seems that fiber internet will never be an option for me...I've been extremely patient but this is getting beyond ridiculous! In January, I was told by an AT&T representative that it would be available in March 2020. Yet, here we are in the middle of May and no one can tell me anything. I have "I
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AT&T Fiber Ordering
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A&TT stuck in my front yard and wrecker pulled them out. Now Ruts in my yard.
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AT&T Fiber Equipment
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I am working on a development in Mission, TX and I need to talk to someone about bringing service to a ground lease for a restaurant as well as a remodel and new lease building on the same property. This is commercial construction. We are working on getting addresses, but I can provide location info
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AT&T Fiber Installation
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I have a LinkSys EA9500 router. Is it necessary to rent the wireless gateway from AT&T? Or can I connect their inbound internet signal directly to my router. The router does have a designated port for incoming internet. I will continue to use my router, even if the answer is yes. However, the
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AT&T Fiber Installation
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Why isn't Oregon on the access AT&T application?
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AT&T Internet Account
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Due to the COVID-19, my college shut down classes which prompted me to move back home for the time being. I was wondering if I could suspend my wifi or turn it off until I am going to return. Is this possible?
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AT&T Internet Account
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So I'm an international student who's currently back in my home country due to the pandemic. I'm wondering if there's any way that I can suspend the payment for 5 months or so before I know when exactly I would be able to return back to states? Also it is kind of hard for me to make phone calls to
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Plans & Features
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Regarding the $2 daily prepaid plan,is there a monthly fee?is it necessary to pay $2 the day when the phone only receives texts instead of sending texts?If there is a period of in-activities, say, the phone does not make calls for 12 months, will the phone number be deactivated?I try to contact CSR,
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Plans & Features
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I will be out of the country for the rest of the year and will not be using my PREPAID services for my phone as I have another plan. I still want to keep my number for when I return to the US in 2024, however, I do not want to be paying my current monthly expense for my plan when I will not be using
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Plans & Features
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Due to COVID-19, I've been displaced from the US and have had to return to Brazil on short notice. I'm not able to cancel my autopay because I cant' log in to ATT, and when I request a new password I don't receive the message because I don't have a signal connection on the ATT chip in Brazil. I've a
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Account & Usage
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If you order a SIM with a prepay plan, what size SIM is provided? And... How are the 30 day prepaid plans activated? Is it when the SIM is placed in the phone?
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Account & Usage
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Greetings. I'll be in the country for a few months and wanted to get a local number to make things easier while living here. I have a few questions regarding an AT&T Sim Card Kit I saw for sale on Walmart. First, in the specs, it mentions "keep your number", but my number is from Mexico and I'd
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More AT&T PREPAID Discussions
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My phone cancelled out for none use. I want to use the phone again and use the number I have from a different plan. I have already tried putting a Calling card on the phone but it still doesn't work. how can i use the phone that I used about 6 month ago's?
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More AT&T PREPAID Discussions