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Another "I can't sign into HBO Max" thread

I have two Apple TVs -- one has been signed in for quite a while and is working properly. I can't sign in on the second. I have "Internet 1000" and in the box for it on my account page there's an image at the top right that says "Includes HBO MAX" I've followed the FAQs and guides and like eve

Questions

 • HBO Max Login & Installation

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Login to HBO Max

When my wife or I try to log in to HBO max it tells us the password that we just changed is incorrect and we have to reset it every time we try to login? Why is this?

Questions

 • HBO Max Login & Installation

10

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Accepted Solution

Can not log into HBO Max with my AT&T log in

I have the internet 1000 which was confirmed multiple times by various AT&T representatives includes HBO Max. However I have tried everything and everytime it states can not verify subscription.  I do not need a screen shot or copy from HBO help as so many times that has been posted before

Questions

 • HBO Max Login & Installation

54

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Closed

Directv login

Cannot log into to our Directv televisions

Questions

 • HBO Max Login & Installation

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HBO Max subscription says it is expired

I have HBO Max through my AT&T Unlimited Elite account and my account is paid and up-to-date but all my devices are saying that my HBO Max subscription through AT&T has expired

Questions

 • HBO Max Login & Installation

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Can't Login? This is what worked for me.

I was not getting an expired error or any other error, just a white screen when logging into HBOMAX by choosing provider > choosing ATT > then signing in. What worked for me was NOT choosing ATT as provider but just using the login for email / password on first screen on HBOMAX when clicking S

Questions

 • HBO Max Login & Installation

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HBO Max Subscription Expired (another one)

Hello. Several months ago I cancelled an AT&T wireless service (Unlimited Home Phone and Internet) that I originally used to get HBO Max. I still have the Unlimited Elite Wireless plan for mobile phone service, and should still be eligible for HBO Max. Ever since the original service was cance

Questions

 • HBO Max Login & Installation

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UNABLE to log in to HBO MAX on computer with AT&T login credentials.

I CONSTANTLY have the same problem over and over, I cannot log in to HBO MAX on a computer using my AT&T credentials.  I have verified that my AT&T account DOES have HBO MAX.  I can log in to HBO MAX with those same credentials on Apple TV. I can log in to HBO MAX with those sa

Questions

 • HBO Max Login & Installation

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HBO MAX CARE CODE: 205.4

No matter what i have done, I am still getting to CARE CODE: 205.4 when I try to log in through my TV Provider on HBO Max. I’ve looked at all the different posts and FAQs that I can find. I’ve changed my password. I’ve tried 2 different user IDs. I’ve tried to sign in through the portal on my AT&

Questions

 • HBO Max Login & Installation

35

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HBO Max Care Code 205.4

I'm trying to log into my AT&T account, but I keep getting an error message saying "Care Code 205.4 - Hmm... that isn't the ID you use for this service. Try signing in with another ID." The thing is, I couldn't remember my ID, so I hit "forgot ID" and it was emailed to me, so I know I'm using th

Questions

 • HBO Max Login & Installation

33

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Accepted Solution

Official Solution

HBO Max Password for Secondary User

How can I create a password for someone on my ATT account without giving them my personal password?

Questions

 • HBO Max Login & Installation

57

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Activate HBO max

My AT&T plan says that I should have HBO max. I also spoke to an employee at the beginning of the summer and was told that my plan had it as a feature. I was told to login to the HBO app and use my AT&T login information. I have been trying to get this figured out for almost 3 months. No one

Questions

 • HBO Max Login & Installation

48

1

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Hbo Max Failed login

I can not log into hbo max. It is included with my wireless plan i see where it says it's included on my online account but when i go to log into hbo max it says my subscription theough att has expired but it has not! Help me please. I have done everything all the forums say its been 4 hrs of resear

Questions

 • HBO Max Login & Installation

44

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Hbo max

I have the unlimited elite plan and can not see the activate button on my log in. I have had this plan since November of 2021 and had not activated it and now it’s not letting me. Can you please help to activate it.

Questions

 • HBO Max Login & Installation

19

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HBO Max comes with my Internet 1000 account, but hbo "Can't verify my subscription.

I've followed the steps listed for Amazon Fire Stick. I've tried logging into HBO Max with both of our AT&T IDs. They both work for logging into AT&T but neither one works with HBO. What else can I try?  It seems like AT&T needs to somehow activate HBO for me.

Questions

 • HBO Max Login & Installation

64

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Accepted Solution

Verify hbo max account

I have unlimited plus plan. I tried logging in to access my HBO max benefits, it says that my plan doesn’t qualify.

Questions

 • HBO Max Login & Installation

44

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HBO Max sign in

Hello, I am a new customer (superseded), need help signing into HBO Max. It has been verified by ATT reps multiple times during the numerous calls and chats I have made over the course of last few days. Tried downloading HBO Max app, logging in using both my ATT account and att.net account, I tried

Questions

 • HBO Max Login & Installation

76

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Accepted Solution

Official Solution

Unable to login to HBOMAX using browser or HBO app on MAC but can login to HBO app on Iphone.

As of 8/21, I was logged out of HBOMAX on my Mac's browser and HBO app. I've cleared cookies and cache and tried firefox, safari, chrome and brave. When I go to hbomax and choose provider > ATT > sign in > the browser tab says "signing out" > I'm redirected to ATT login page > I login

Questions

 • HBO Max Login & Installation

53

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hbo max

I have unlimited elite on my wireless plan but my account page doesn't have the HBO Max link so I can activate.

Questions

 • HBO Max Login & Installation

50

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HBO MAX expired

Under settings on HBO Max it says: Your HBO Max subscription through AT&T has expired. I have logged out of all devices from the HBO setting page, cleared caches and browsers, and I still don't have access to AT&T when I should. The AT&T store said they would fix it after trying in stor

Questions

 • HBO Max Login & Installation

59

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