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Does the "Military Support Team" actually exist?

Is anyone else having these problems? Website provides the following error when I attempt to submit my deployment cancelation and hold request: "Uh-oh. Your request didn't go through. Wait a few minutes and try submitting again." This error message has consistently appeared over the last couple

Questions

 • The Military Discount

26

4

0

Anyone else can't complain about customer service

Hello, anyone else have trouble with filing a complaint. I had the worst service at the 1015 5th avenue hammond IN store and tried to call someone at At&t and was hung up on. I didn't curse or do anything to warrant just being hung up on. Then I tried using the Chat on at&t, once I was on wi

Questions

 • The Military Discount

15

1

0

Deployment help

My son has an ATT phone and plan and is active duty currently deployed in Europe. He is paying close to $300 a month and is paying for the international plan. I told him I’m sure there is something available for him to get help with. He is having a hard time paying and him and his wife aren’t able t

Questions

 • The Military Discount

40

1

0

Collections

Hello, can you direct me to management? I am currently being placed in collections although Ive never had AT&T nor applied for this service . I am now in a position where it is affecting my credit and not able to purchase a home !

Questions

 • The Military Discount

20

1

0

Accepted Solution

Military discount

ATT says I need to upload a copy of my USMC service record (DD-214) but nowhere gives instructions on how to do that.

Questions

 • The Military Discount

40

1

0

I need a trade-in shipping label and package

I ordered a S22 Ultra with a Tab S8+ recently on the 1st and 3rd of August 2022. Order # (Edited per community guidelines) (Edited per community guidelines) Account # (Edited per community guidelines) I selected I will trade-in my Note 10+ 256gb for the $800 prepaid debit card promotion

Questions

 • The Military Discount

67

4

0

Prepaid plans

Do prepaid plans get grandfathered? My plan was the 55$ for 100gbs but it's now 90$ for 100$.. but my account still says 55$... How long will this last or is it an error? And if it's an error will the price be worth 100gb? When I first got it I had no issues but now at places I used to have absolute

Questions

 • The Military Discount

80

9

0

What happens if I stream from Netflix using a first responder's unlimited hotspot?

Ok, so hypothetically speaking. We just signed up for at&t.  Where we moved, there is no option for high speed internet other than satellite and 4g.  I have a netgear 4g modem.  (I might use the at&t provided 4g hotspot instead.)  I'd like to hook it up to my home router

Questions

 • The Military Discount

105

26

0

Military voluntary suspension nightmare

I am having a very hard time understanding how difficult it has been to have my account turned back on with AT&T after serving overseas for the past three years. I have spent the past three days going back and forth between the local AT&T store and 1-800-331-0500.  Initially, I attempt

Questions

 • The Military Discount

65

4

0

I purchased a new phone at a Military Base

I purchased a new phone at a military base (Tinker AFB) and they had a promo going on that you would get you up to $800.00 for a trade in. I went with the deal however the box to return the phone never was received and I had to ask for another.  This meant that the phone was returned outside o

Questions

 • The Military Discount

52

4

0

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