Since last Thursday night, a number of Canadian government websites are unavailable from our home internet (wifi and ethernet). (BGW320-505 gateway) If we use our devices from friend's AT&T Fibre Internet nearby, or if we use Wifi Hotspotting from AT&T cell phones, our devices can connect

eero Instructions are to turn off router portion of AT&T modem/router combo (then disconnect power and all cables from the AT&T modem/router), connect the eero device to the modem using ethernet connection, plug the mpower and other cables back in, and everything will work fine (I hope). I

I have factory reset my router which is a Netgear nighthawk ax4200 3 different times and I’ve gotten it to power up and become discoverable but once I try to connect the signal will drop and say not connected to internet

I have my switch connected to the gateway device's ethernet port via cat5e cable. The lights are blinking on both connected ports (switch and router).However, I cannot connect to the switch.I have tried re-starting and re-setting BOTH devices. I understand I can modify ip passthrough and get things

My Roku device is not working because router is set to 5GHZ

How can I get all this to work together? Have a large apartment that has a wired network.  Seems like if one device works the others dont.  I finally have TVs working and HP printer after not working for days just started to work.  Sonos still goes in and out and doesnt always show a

I have the manufacture Arris model BGW210-700 gateway with 1 gig fiber internet with 2 AT&T WiFi extenders in our home. Every apple device we own (4 iPhones & 3 IPads) randomly loses internet connection for 1-2 mins 2-3 times a day. It will come back just fine after waiting. To immediately r

I am using a Google nest. The base unit is directly connected, via Ethernet cord, to the ATT BGW320-500 gateway.  Speed tests are blazing fast, over 900 down and up, when performed in the Google Home app.  When using OOKLA, speed test results range from 400 up and 400 down to 100 up and 1

I can not setup wifi on (Edited per community guidelines) MF642Cdw printer with ONLY ATT modem BGW320-500, but connect Netgear router to ATT modem is OK to wifi printer.  I do not want to use Netgear router with ATT modem.  I did restart several times modem and still does not work.  I try 4 differen

We have had a skylight frame at my mother in laws house for three years and it has worked with no issues until the day the router was changed from ATT internet router to ATT Fiber router. I can connect the frame to the internet via tethering on a mobile device but it will not ever connect through th

I have my modem connected to a dumb network that connects two two additional dumb network switches. Three eeros mesh networks are connected the the three dumb nether switches.  When I turn WiFi on my phone it takes a long time to connect to the WiFi from the eero. I am also not able to AirPrin

Having trouble locating the fiber jack for connection

Hi. I just received the ATT Fiber self install kit for my house. I had Spectrum internet which was using the co-axial wall socket. Now the ATT power box is in my garage and there is a white Ethernet cable which is plugged into it and then goes in the wall. I dont really know where it goes inside my

We are running a pair of pfSense firewalls at our office that are configured in high-availability mode, currently behind the BGW320-500 gateway. We also have a /29 block of static IPs that are for the firewalls. Currently there is no IP Passthrough/Cascaded router enabled, the public IPs have been

I have a BGW320-500 router installed. I need to do port forwarding. Is that possible? If so, please advise.

I had a problem with my Gateway modem. AT&T sent me not only 1 new modem but 3. I switched the old one out with one of the new ones. But how to I return the others and make sure that I get credit for them all? The one new modem I installed had a return label for returning the old one. I called c

I need a new box out front. Can anybody give me any info on how to get this replaced and fixed.

I'm moving to new address in Dec 7, 2023. Planned Deactivation Date: 12/07/2023, confirmed by A&T in their email to me. They do not have fiber available in my few address. Why they are calling me already now for two weeks to return the equipment immediately. I find this highly unprofessional. I'

I currently have AT&T Wi-Fi. No problems except for a weak signal in my room. I want to use a hardwire connection to my laptop. In my room, there is a coaxial jack, and a green "broadband" jack. Can I use either of these to connect my laptop to the internet? There is no ethernet output jack.

I want to join the AT&T Fiber services but the service provider demands the money for the Wi-Fi router and wire that he used. Please Guide me I should pay for these equipments.?