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phone staying one hour ahead

My phone has been 1 hour ahead now for 2 weeks, I try to change it and cannot. What do I need to do?

Questions

 • Apple

5

1

0

my device was aproved to be unlocked, but it keep locked

Hello, I bought a Iphone 12 mini a while ago on eBay, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to Brazil I would like to be able to use my phone. So before activate it, I try to unlock, and it give me this message: When going

Questions

 • Apple

16

1

0

Accepted Solution

How can I unlock a blacklisted phone

I had bought a iPhone 12 second hand from a seller that told me it was unlocked once I received the phone the phone ended up being locked to AT&T. I tried to message the guy and he had blocked my contact information meaning I got scammed. I checked the imei number and it said it was for unpaid b

Questions

 • Apple

21

5

0

Closed

my device was aproved to be unlocked, but it keep locked

“We've approved your request to unlock your device. Here are the instructions to complete your unlock:” But I still have a locked phone!

Questions

 • Apple

21

5

0

How do get a shipping label sent to my email to send in my iPhone 7 Plus as part as an upgrade I just did?

I recently upgraded my phone in store and was told to send in my iPhone 7 Plus to get the $350 credit as part of my upgrade. I can't find how to get the shipping label sent to my email

Questions

 • Apple

10

1

0

firstnet watch but for my child

i have a firstnet account with my iphone and apple watch. i want to set up my watch as a child watch but when i got to the cellular part of the setup it tells me i can’t. is there a way that i can? i have a bluetooth apple watch. and my kid is going to school so i wanted to use my firstnet cellular

Questions

 • Apple

18

2

0

Accepted Solution

Moving to Mexico

I am moving to Mexico and plan to ask for my iPhone 13 to be unlocked bore I leave. Then, I plan to purchase a plan from ATT Mexico and use my phone with a Mexican number.   Can I port my number to Google voice and use that on my phone once I have a SIM card from ATT Mexico?

Questions

 • Apple

43

7

0

Reactivation after my phone was suspended

Recently I went on a cruise and they suspended my phone service and when I got back home, I went to AT&T to help get it reactivated. The person changed my SIM card and that still didn’t change the problem. When I got back home again, I called customer service and they told me that my account was

Questions

 • Apple

18

1

0

Billing address for a car

Proof of my address or I need to change my address

Questions

 • Apple

34

7

0

calls dropping

Iphone X. Wi-fi turned on. Cellular turned on. Very fast wi-fi. At home, calls often do not go through. When they do, often we can't hear each other after a minute or two of talking. We are not moving around. I do not have this problem when I am away from home. What's wrong? Please help--thanks.

Questions

 • Apple

22

2

0

New iPhone 13 had AT&T service but then no service 1 hour later

I bought my daughter a new iPhone 13 and traded in her old phone. When we left the store her AT&T cellular service was working but now an hour later she has no service.

Questions

 • Apple

16

1

0

What does text/IM 81098 mean

On my phone records it says text/IM 81098 what does it stand for or mean

Questions

 • Apple

22

1

0

Accepted Solution

Moving to consumer cellular

They require a “porting pin” from att in order to complete the transfer. Where do I get one of these?  Thanks.

Questions

 • Apple

29

3

0

Not receiving short codes

I have an iPhone 7. I’m updated to iOS 15.6. I recently traveled to the UK and used a local SIM card for two weeks. When I returned and replaced my AT&T SIM, I seemed to stop receiving short codes. I can receive other messages and even received longer text codes when AT&T tested that. I’m l

Questions

 • Apple

14

1

0

New iPhone 13

New iPhone not getting calls or messages - going to old phone

Questions

 • Apple

16

1

0

Unlock Device Request Denied

I am trying to unlock my previous iPhone 8 Plus and twice so far I have been denied the request. When I am denied, it tells me that "The account owner info you entered doesn't match our records", but I am putting my father's name the exact way it is spelled on our family account and he is the owner

Questions

 • Apple

18

1

0

How to unlock phone I bought from an ATT customer?

I am not ATT customer. I bought a phone from someone online as an unlocked phone but latter found that it is locked with ATT. My question is how to unlock it. I want to pay any remaining charges to unlock it but att website needs me to login to my account first to proceed with the unlock process. As

Questions

 • Apple

21

1

0

Does anyone work construction and have a IPhone 13?

I live on Racine Ave in New Berlin, WIsconsin. I can see a tower yet only get 2-3 bars. Muskego, Wisconsin My phone really did not work at all. Inside a concrete building service is terrible.. Funny the salemen at the ATT store said this is a good phone. Not what I am experiencing. Overheats, no bar

Questions

 • Apple

16

1

0

Someone used my identity

Someone stole my identity and added 4 brand new phones on my account

Questions

 • Apple

14

1

0

Accepted Solution

Looking for new iPhones

Hi All, I am looking to move to ATT and upgrading new iphones for my family. Heard that iPhone 14 is due to release next month.  Is it a good idea to wait for the new iPhone 14?  Will there be any offers from ATT that would justify my wait?   Wanted to know your thoughts.

Questions

 • Apple

39

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