Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (909)

Activity
Error 205.4

Hi - I had reached out regarding an error I receive when I login to hbomax. For the record I’ve never been able to login to HBO max due to the error I keep getting. I connected with a specialist who took me through many steps and established there is an error at your end. I was asked to wait 72 ho

Questions

 • HBO Max Login & Installation

12

0

0

Accepted Solution

Official Solution

HBO Max Activation Tile Missing

Got rid of my cable TV provider and I tried to login to HBO Max. My wireless "Plan Details" says HBO Max Included. Instructions say login to ATT and click on "Activate HBO Max Tile" which is nowhere to be found. When I login using ATT as my provider, it says "Your subscription cannot be verified".

Questions

 • HBO Max Login & Installation

51

7

Accepted Solution

Official Solution

Hbo max expired

I have hbo max with my plan but now it's telling  me my hbo max prescription  through  att has expired 

Questions

 • Watching HBO Max

143

3

Accepted Solution

Official Solution

HBO max

Is anyone having issues with their HBO max subscription through AT&T? It says that my subscription expired but nothing has changed on my account. Any advice?

Questions

 • Watching HBO Max

84

2

0

Accepted Solution

Official Solution

Subscription expired? AT&T issue.

Went to watch a movie and app says my subscription has expired with AT&T. According to AT&T phone plan I should still have this perk but I cannot get the app to work. I deleted it then logged back in and still nothing. I know I’m not alone here as I’ve seen many posts on Google this month a

Questions

 • HBO Max Account & Billing

113

5

0

Accepted Solution

Official Solution

Cannot login to HBO Max

HBO max is included in my selected plan, however when I log into HBO max with same login info, or through service provider, it says my HBO Max Subscription has expired through ATT but it hasn’t.

Questions

 • HBO Max Login & Installation

110

7

0

Accepted Solution

Official Solution

Subscription for HBO Max says expired even though I pay for the unlimited plan that gives me HBO

I've been unable to watch anything on HBO because my account says that the subscription had ended, please help

Questions

 • HBO Max Login & Installation

418

2

0

HBO Max cannot log into new device

Hi I have had HBO max as part of the offering from AT&at wireless. A call to AT&T wireless yesterday they said my plan still comes with HBO max my plan : AT&T Unlimited & More(SM) Premium Multi line My issue.  i cannot log into a new device.  i try log into in as T

Questions

 • Watching HBO Max

56

20

0

Can't sign to bo max

Having issue with sign-in into HBO max account

Questions

 • Watching HBO Max

17

1

0

HBO Max & Discovery +

I've been reading that HBO Max will be merging with Discovery + some time next year. What will happen to those of us who have HBO Max included in their wireless plan?

Questions

 • Watching HBO Max

21

2

0

Accepted Solution

Official Solution

Cancel HBO Max

I need to cancel HBO Max before I get charged again, cannot find how to do it. It’s a part of my wireless package.

Questions

 • HBO Max Account & Billing

20

1

0

Title not Found error HBO MAx

I can watch HBO Max on my laptop and I can log into HBO Max on my TV but when I select any title, I get a title not found message with a long error code that says to mention. A typical error code (I have tried many times) looks like: 82caaa4d-4427-4cc5-9a4c-fb2ee27b08db       &nb

Questions

 • Watching HBO Max

26

1

0

HBO max not working

It says my subscription has expired, but it wasn’t a subscription, it just is part of my phone plan. Obviously not the first person with this issue. I need your team to restore the HBO max subscription associated with my account.

Questions

 • Watching HBO Max

5.1K

19

0

I'm Wondering If Discovery+ Will Ever Be Included At Not Extra Charge

Hi, I currently already have a hbo max subscription, but I've been reading on some other pertinent websites that soon due to some of the behind the scene changes that are currently going on with at&t & other related companies that eventually discovery+ might be included with hbo max for no

Questions

 • Watching HBO Max

34

3

0

My HBO MAX account isn't working!!? I've spent hours between att and hbo and still no resolution

We have a family package that allows my wife and I free subscription to HBO. When I log in(anywhere-phone, tv, computer) via the PROVIDER(at&t) the error message comes up "it looks like your account doesn;t have access to HBO max. I have literally spent 2-3 hours between tech support , 2nd tier

Questions

 • HBO Max Login & Installation

36

2

0

I believe I've fixed the HBO Max login problem

So I've been in the same boat as the rest of you that should be getting HBO Max as part of your qualified AT&T Unlimited mobile plan. I'm very familiar with user authentication services/protocols (what I do for a living) and I'm pretty confident that the problem has something to do with how the cred

Questions

 • HBO Max Login & Installation

9.1K

3

0

Accepted Solution

Official Solution

Payment options for HBO Max (from outside US) - Need help

Hi Need some help with paying for HBO subscription, I have a VPN and can sign up and access HBO Max, but I do not have an American credit card, nor an android phone, I have a windows laptop and apple phone if that helps. Can anyone help suggest ways I can pay for HBO Max (if possible?). I am in Can

Questions

 • HBO Max Account & Billing

274

2

0

Accepted Solution

Official Solution

cannot sign into hbo max

cannot find HBO "tile" on my account page. Two of us have Unlimited Starter and one has Unlimited Premium

Questions

 • HBO Max Login & Installation

41

2

0

Accepted Solution

Official Solution

Why can’t I log into HBO max with my ATT sign in info when it’s included with my wireless plan?

Trying to login to HBO max using my Att login info and I’m getting “can’t verify service”

Questions

 • HBO Max Login & Installation

67

1

0

My ATT account is listed as the provider for someone else's HBO Max account

I went to use my ATT account to create my HBO Max account and somehow it got attached to someone else's HBO Max account. How can I disconnect it from their account to make my own?

Questions

 • HBO Max Account & Billing

21

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.