Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (67.2K)

Activity
Not authiticated with minecraft.net

Some minecraft servers give me an error saying : Not authenticated with minecraft.net: but servers like hypixel work. It could be an internet problem cause on my friends wifi it works just fine. But mine for some reason gives me a problem

Questions

 • AT&T Internet Equipment

16

5

0

terrible internet connection

Ive been calling att since I got the fixed wireless service since that is the only option where i live and since they no longer offer DSL. The only thing they seem to do is compensate with money, I dont care about the money i just need a decent internet service so i can finish school work and game.

Questions

 • AT&T Internet Equipment

23

2

0

Installer accidentally unhooked our internet while installing service next door

I am so angry! Friday morning an installer was running my neighbors lines from the underground box in my front yard. Right in the middle of my work… my internet went out.  Wifi is gone. Cannot even use the tv due to us being streaming only.  When I ran to the front door to let him know

Questions

 • AT&T Internet Installation

2

0

0

connections interest

can't find myWi-Fi network name how to fix

Questions

 • AT&T Internet Account

10

1

0

Red service light

All my buttons on the att netgear 7550 modem are solid green except the service button. It flashes green and then turns to a solid red then flashes green. Been doing this for 1 day now. How do I fix this. I rebooted the modem and did a reset. Is my filter bad? It was replaced not too long ago by a t

Questions

 • AT&T Internet Equipment

2

0

0

Wi-Fi extenders will not connect

Router: 5268AC Extender old: Airties 4921 Extender new: AirTiesW 4971 I had an older extender from ATT. It worked fine. I was having some vinyl work done and the fiber line was compromised. ATT came out and ran a new fiber line through the attic. Of course, I was charged to do this, even though t

Questions

 • AT&T Internet Equipment

3

0

0

Reset Passwor

How do I reset my password if I don't have access to my email. Email is [email scrubbed] I get a pin sent but I have no access to that email.

Questions

 • AT&T Internet Account

1

0

0

Adding Mesh WIFI SYSTEM

I am adding a Deco Mesh system to my AT&T modem/router The installation software asks for the connection type (eg Dynamic IP, PPoE, Static IP...)  And theIPTV/VLAN Settings (on or off)   How do I find this information?

Questions

 • AT&T Internet Equipment

25

3

0

Which category ethernet cable do I need to use with my AT&T Wireless Internet Hotspot model (IFWA40)

I want to run a direct-burial ethernet cable from my AT&T hotspot model IFWA40 out to another outbuilding which will be my home office. I can't find anywhere which category ethernet cable (cat 5, 53, 6, 6a, 7, 8 etc.) to use. There are so many now. The distance between the hotspot and the outbui

Questions

 • AT&T Internet Equipment

6

0

0

How long does it take to receive check for account credit after returning routers?

I canceled my internet service in June since I was moving out of state. I returned the equipment and received an email confirming they received it. How long will it take to get my credit (check) mailed to me?

Questions

 • AT&T Internet Account

27

4

0

Gateway Communication Lost

I’ve suddenly lost connection today from my WiFi Gateway and it says “Gateway Communication Lost” under Network Hardware in the Home Smart Manager app. I’ve restarted and rebooted the router and nothing works. What is the issue?

Questions

 • AT&T Internet Equipment

48

2

0

Coax vs Cat5

Hi fellow AT&T users and AT&T spying moderators lol. Simple question. Asking for a friend.   What year did AT&T phase out Coax cables?  

Questions

 • AT&T Internet Installation

19

1

0

best mesh  wifi to use with U-verse

I currently have AT&T U-verse internet, my internet is slow and and the devices keep dropping.  I want to get a mesh wifi to use for better coverage.   What is the best mesh  wifi to use with U-verse?

Questions

 • AT&T Internet Account

532

3

0

Accepted Solution

New home and can’t connect with at internet

I just moved into a new build and scheduled att to come install internet. THe house next door is still under construction and the att technician stated he was not able to set up internet because the terminal was buried under a pile of sand and probably broken which supposedly happens often. It’s now

Questions

 • AT&T Internet Installation

31

2

0

How to prove I gave my modem to the tech that came to my house?

ATT sent me a letter saying I need to send their equipment back to them, but I gave the modem to the tech that was at my house.

Questions

 • AT&T Internet Equipment

14

1

0

Service light is red again

Fixed wireless is a scam. Multiple times a week the service light turns red. Sometimes for minutes and sometimes for hours. Broadband is green and manual for the gateway says the light means "Internet service authentication has failed" so that's an AT&T issue. Billing information is correct as t

Questions

 • AT&T Internet Equipment

51

5

0

From A Newbie About Changing Their Public IP Address

Simple question, if I request AT&T to change my public IP address will/can they? I've been hammered by attacks, which is actually very unfair to me/us.  

Questions

 • AT&T Internet Account

15

1

0

Account closed and sold twice to 2 different collection company

How do I get in contact with someone that help resolve this issue. I recieved 2 alerts that I have an account in collections for over 1000 dollars . The only thing if any I should owe is 1 month which is around 170. I have confirmation of email where I was informed to recycle the equipment.  N

Questions

 • AT&T Internet Account

15

0

0

How do I turn off 5ghz on router

I just purchased a wyze smart plug that only uses 2.4ghz tried to connect and it would not do anything. My router is pace 5268ac. What are the steps in turning of the 5ghz

Questions

 • AT&T Internet Equipment

5.9K

6

No lights on bgw210 router

No wifi

Questions

 • AT&T Internet Equipment

18

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.