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Camera records video but no image seen

My camera program is set up to capture motion and immediately alert me via e-mail and my iphone. I get the alerts and log on to see the video only to find that the image of what was recorded is not see.  If the image is captured in the front camera a get duplicate alerts for both cameras front

Questions

 • Device Troubleshooting

48

1

0

DLC-100

I cancel my subscription to Digital Life and they delete via internet the software and configuration of my house; now I have no communication from the keypad and controller. How can I access to the controller to configurate again my house sensors? I understand if I cancel the subscription the moni

Questions

 • Device Troubleshooting

27

2

Closed

Transferring Digital Life Service

I was wondering if anyone could help me understand why it is that when you move and want to transfer your service you basically have to start over with a new contract and equipment? Can I at least utilize the old equipment in addition to the new? Thanks

Questions

 • Other

1.1K

6

Remove Digital life from purchased home

I just bought a house that is fully wired for Digital life: cameras, thermostats, DLC 200. I don't know the name or account number of the previous owner and that I can't use the equipment without providing that for the transfer. So how do I remove the equipment? Will I be able to use new thermostats

Questions

 • Device Troubleshooting

54

4

0

Bought a Home with ATT Digital Life Equipment

Is there a way to activate service to existing digital life equipment? The home I purchased has all of the equipment but I was told via a phone call that I would have to replace perfectly fine equipment just because I am not the previous homeowner? Does not make sense as technically I OWN the equipm

Questions

 • Other

58

7

0

Accepted Solution

Official Solution

Closed

Remove DLC-100

How can I remove an unused DLC-100 box from the wall? There seems to be a security screw or bolt at the top which I'm unfamiliar with that is keeping the front panel from opening. I've tried unscrewing the security bolt but it seems to be attached to some kind of spring and it won't release the fron

Questions

 • Device Troubleshooting

181

18

0

AT&T Digital Life

Will my Digital Life security system still operate once AT&T stops service in February? I know it won’t be monitored but curious if the app and system will still work.

Questions

 • Learn

219

3

0

Accepted Solution

Official Solution

How do I cancel my contract

Need to cancel my contract, can I do it in the app?

Questions

 • Billing & Payments

40

2

0

CO detector and smoke detector were 3 years old when installed.

Having issues with CO detector and Smoke Alarms not functioning properly.  Installed system on March 20, 2016.   Smoke detector is dated March 7, 2013.  CO detector is dated April 2013.  Half of my devices are going offline.  Tried to troubleshoot devices, the system said they would send a new CO de

Questions

 • Other

1.1K

5

0

thank you to the CEO and his office

A couple of days ago, I made a post to this forum. At this time, I want to take the time to the CEO and his office for taking the time to assist. The issues dear to me were resolved in a timely manner.  Kudos.

Questions

 • Other

39

1

0

Programing Garage Door and Door Sensors

I have been trying to write a custom program to notify me at 10PM that my garage door is still open.  The when conditions for the Garage Door and Sensor are unclear.  I have tried several programing variations and have been unable to get a predictable result. I am trying to write a custom program th

Questions

 • Apps & Programs

512

1

0

Replacement for ATT Digital Life

I used the ATT Digital Life system at my old home for 5-6 years. I loved the glass break, window, door, and garage tilt sensor as well as temperature control and door locks all managed with a web browser or mobile app. The only thing I hated were the limits to 30 second mo-caps and the high monthly

Questions

 • Troubleshoot

46

1

0

DigitalLife No-Support Mode

AT&T should offer a ‘no-support mode’ after 8/31/2022, at a reduced monthly price.  Not everyone is interested in a years-long commitment to a more expensive replacement system, or the need to completely replace a system that has worked OK, if not very well, for most of a decade. Forci

Questions

 • Troubleshoot

57

14

0

Closed

Replacing 2 sliding glass doors

I’m replacing 2 sliders. How do I get new contact sensors for the new doors?

Questions

 • Other

76

7

0

Use of door lock and thermostat if my ATT security service is not active

I purchased a house with an ATT home automation system. Can I change the door lock code/numbers and can i reprogram thermostat to connect directly to my wifi without going thru the ATT system or do I have to purchase a new thermostat and door lock to have control of them thru my phone/device apps v

Questions

 • Troubleshoot

42

2

0

Former AT&T Digital Life....

I've got some cameras installed through a former AT&T Digital Life installation. Now I am automating using my Alexa and Aeotec hub. I've got all but a few proprietary devices connected to the hub, but I still have two cameras, assuming they don't utilize ZWave or Zigbee, that I would like to acc

Questions

 • Learn

76

0

0

Closed

Developer APIs

Where does a developer type guy go to find the OAUTH and control APIs for digital life which are mentioned on this AT&T page? https://devsummit.att.com/hackathonI'm interested in creating a garage door opener app Utilizing AT&T Digital Life APIs.

Questions

 • Apps & Programs

414

2

0

Closed

replacing dlc battery

I've looked at several videos about this and none show the model controller I have. There are 4 AA type rechargeable batteries in there. I replaced all 4 with 2000 mah 1.2v batteries and the unit still beeps complaining that the battery needs to be replaced.

Questions

 • Troubleshoot

52

2

0

How to order the replacement battery from AT&T

I have a DigitalLife home security. It’s a DCL 100.  How can I order a replacement battery from AT&T?

Questions

 • Learn

77

2

0

Help

I canceled my digital life service several months ago after talking with AT&T and being assured that the door opening beeps would still work. Things were working until a few hours ago when it appears AT&T screwed up everything.  The chat function does not work.  How can I get help

Questions

 • Troubleshoot

42

1

0

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