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Phones say "Line in use" when they aren't.

Made sure phones were off, base unit still indicates "In Use." Tried a different base unit, same problem.

Questions

 • AT&T Phone Equipment

1

0

0

Illegal Port of Number

I have spent 4 hours on the phone after they cancelled service on my 95 year old Mothers service without authorization. Att claims it was ported to comcast. we did not authorize this - now they can't undo it who do I contact -

Questions

 • Landline Phone Troubleshooting

13

5

0

My phone will not receive incoming calls.

I tried to take the mute sign off to no avail. Please advise.

Questions

 • AT&T Phone Features

6

1

0

At&t very dishonest. Their business should be closed

At&t stole my refund. The worst company ever. They need to be investigated for robbing customers.

Questions

 • AT&T Phone Account

10

1

0

Voip phone

I just signed up for VoIp service today and I am not sure if I will be able to use my current cordless phone or do I need a special phone? If so, what do I need and where do I buy it? I have no idea what I'm doing.

Questions

 • AT&T Phone Equipment

11

1

0

How do I block spam calls from India

I get between 3 and 10 calls every day on my AT&T Landline. They are from India and many claim to be AT&T direct TV.  How do I stop it?  My next move is to cancel my landline.

Questions

 • Landline Phone Troubleshooting

21

3

0

How long does it take to get change to Anonymous Call Block made?

I've entered & saved the request to block anonymous calls. Anonymous calls continue to come through. Probably 30 received today in 3 - 4 hours.

Questions

 • AT&T Phone Features

9

1

0

Expensive Service

Why is traditional phone service so expensive and difficult to establish? We had AT&T phone service a few years ago.  I am trying to open a business.  The first time I called the lady said I was good to go and would be provided service.  That day came and no one showed.  I c

Questions

 • Landline Phone Plans

29

2

0

cannot create an online account, doesn't recognize my number

i can't log in or create an account, can't see my bill, but you can take my money without logging in....what gives...been trying to get this rectified for days...

Questions

 • Landline Phone Troubleshooting

13

4

0

Assign a speed dial number

When I go by the manual directiions -all I get is "not available at this time". When I try using 74# or 75# first all I get is a busy signal.

Questions

 • AT&T Phone Features

9

1

0

To get clear voice from caller

How do you channel to get clear voice from caller?

Questions

 • AT&T Phone Features

57

5

0

Landline home phone

I had my landline home phone set to ring 3 times. Then if I'm not home and don't answer it, the call will be sent to my cell phone so I don't miss any calls.  For some reason this just stopped transferring the calls.  Can't get ahold of anyone at AT&T to help me.  This is not jus

Questions

 • Landline Phone Features

26

3

Monthly Bill became very incorrect

In April 2022, I downgraded my home landline to lower the cost, and dropped all extras except caller ID. I dropped long distance too. One bill was accurate (what I had been told when I made the order) and I paid it. The next bill was quite low but it was confirmed by a call to AT&T. Service pers

Questions

 • AT&T Phone Account

43

9

NO LANDLINE phone-service

I have NOT have LANDLINE phone-service since June 14th!!!!!!!! How do I contest a bill from that date until service is finally restored?

Questions

 • Landline Phone Troubleshooting

18

3

0

Way overcharged on a quoted rate on a landline call

I've been going round and round with AT&T about a charge on my phone bill. I have called and called and  they promised  adjustments and given a another amount on my bill, but nothing was done.  They still show me $208.-- past due. Supervisors never call back.  I'm to the point to file a complaint w

Questions

 • AT&T Phone Account

19

1

0

landline not working

Base of phone not working. There is power but can't make or recieve calls

Questions

 • Landline Phone Troubleshooting

28

4

0

Change from business line to home line to save money

I’ve had a business line for 45 years. I’ve got u- verse and would like to keep it. However, I’m retiring and don’t want the expense of the business line $280.00 per month. What are my options? Thanks 

Questions

 • Landline Phone Plans

11

1

0

Main lines on ground outside

Due to not well understood English, the representatives do not understand the problem. The wrong tech was sent out who stated his manager would contact me yet nearly 2 weeks later my at&t lines from the outside power pole to my home are still lying across my entire yard! HELP!!!!!

Questions

 • Landline Phone Troubleshooting

12

1

0

Accepted Solution

Official Solution

Closed

how can I report a manhole cover problem which belongs to AT&T?

Right out side of our house, the manhole cover have scratched up on the side. it's very dangerouse for any car to drive by. who can I report this problem to? the cover it side pacific telephone. Is that AT&T?

Questions

 • AT&T Phone Installation

2.4K

9

0

No phone service on landline

After the tech left we have no landline phone service at 608 221 9520

Questions

 • AT&T Phone Account

29

3

0

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