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Complaint of ATT down wire on my property since July ,11 2022

Hello, I have been dealing with this issue for over a year and it has not been resolved. Here is part of the complaint that I posted on January 25, 2023. I did not know someone would respond to me in the forum. Someone did come out that week, but they only start by thinning the trees, they did not

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10

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AT&T Voicemail Viewer app (Android) won't start or update

I really liked this app until it stopped working and updating just a few days ago. Looking through the Android app reviews on Google Play, I see others are very recently having the same issue. I tried all the tricks like force stopping, cache clearing, updating phone, and even uninstall and reinstal

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7

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No dialtone on new installation

Followed on-line instructions to attempt connection at box! NO dialtone found.

Questions

12

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OPEN TELEPHONE BOX

I have an open telephone box in my front yard with wires hanging out. Who do I contact to have this fixed.

Questions

11

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DLP73450

The DLP73450 base is in a common room which many people use. When someone is leaving a message, I do not want to hear the person leaving the message. What do I need to change so I don't hear the message being left

Questions

11

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Email contact needed to ask AT&T permission to dig in utilities easement

I am planning a residential driveway expansion that extends into the utilities & drainage easement around my property. My city requires that I obtain permission from all the utilities that service my property to make any improvements that impact the easement. I currently do not have AT&T

Questions

17

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no dial tone on my landline, also loss of service on my AT&T UVerse internet

I've had intermittent problems with internet service on my AT&Y Uverse connection, then today I found that I have no dila tone on my AT&T land line phone.

Questions

9

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Can I remove the old AT&T box from my property?

Can I remove the old AT&T box from my property?

Questions

10

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Green service box damaged and wires exposed

On my property line we have a green telephone service box that is on the ground and wires are exposed. Who o we call to replace or remove it?

Questions

23

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Cancel Hone Phone

Trying to cancel a landline phone for over a week. Given a confirmation number. Called back then told a supervisor must approve my request. Why does a supervisor need to "approve" my request to cancel. Twice I have been told someone would call back to approve no one has called. I just want to cance

Questions

77

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Accepted Solution

How to get my old number back

I'd like to get my phone number back I just recently canceled service after 20 plus years of continuous service with AT&T it's not been a month yet since it's been canceled I think

Questions

11

1

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Phone Not Accepting Calls

Hi! To sum it up quick, my phone straight up refuses to let most people call me. Some of my contacts can call me, but other contacts can't, and numbers outside of my contacts can't at all. It used to at least send them to voicemail, but lately it's saying my phone is completely out of service and I'

Questions

14

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Call logs

I need access to call logs on my on-line landline phone account.

Questions

12

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Accepted Solution

VOIP conversion - phones in multiple rooms

We already have fiber internet and the gateway. Converting the phone line from copper. Currently the copper terminates in the basement in a wire panel. The gateway is upstairs in an office. There’s several phones connected to wall jacks in different rooms. The “self install instructions” say to plug

Questions

22

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Need info on an old Pac Bell easement on our property

We have an old Pac Bell easement on our property, recorded in 1964. We are building an ADU in our backyard and want to get more info on this easement and exactly where it's located as the original recorded document is difficult to read at best. Can you please help?

Questions

11

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Does anyone provide spam call blocking for randomized numbers identified as "Unknown" or "Suspected Spam"?

We receive an average of 25 spam calls a day the majority of which are randomized and identified by our phone as "Unknown" or "Suspected Spam". The AT&T tools provided do not defend against these calls at all. The "call history" file clearly identifies the numbers but "Call Protect" will not blo

Questions

37

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Schedule for STIR/SHAKEN protocols?

Why is it taking so many years to finalize and implement the STIR/SHAKEN protocols to verify caller IDs and reduce robocalls (They have been pending at least since 2019)? When will I begin to see the results on my landline phone so I can stop getting 3 or 4 scam "Medicare" calls from India every da

Questions

34

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down wire

I have a downed cable wire on the main road in front of my property, what should I do? No one from AT&T has arrived to repair it despite many requests for them to.

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18

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Recover deleted files

Recover deleted pictures

Questions

30

3

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Old out of service Ameritech landline

My mother died years ago and had an Ameritech landline number. It has been out of service for years. I call it once in awhile and it says out of service. Is there any way Ameritech/ATT can unfreeze it so i can use it on my non ATT cell phone?

Questions

17

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