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Mental Health and (Edited per community guidelines) Crisis

Is there a discount for mental health professionals? Many of us work in hospitals, clinics, and crisis. We have been working all pandemic and I notice many companies do not offer discount because they do not see it as “health care”.

Questions

 • Wireless Account

128

2

0

Need a solution for a refund on a prepaid sim that didnt work

Hello, I bought a prepaid sim in an AT&T store.  Then the member of staff could not get the prepaid sim to work in my phone. He sent me to another store that was a customer service store rather than a retail store. He said they would either fix it or give me a refund. They did neither

Questions

 • More AT&T PREPAID Discussions

62

8

0

Accepted Solution

Official Solution

Att blocked my phone for no reason!!!!!!!!!!

Hi, I bought a new iphone 12 pro max in another country before I moved to the US in August 2020. When I plug my sim card (T mobile) into my phone, it says No Service.  I contacted T mobile to check the problem and then figured out my phone is blocked by Att. They suggest me contact Att to re

Questions

 • Apple

576

5

0

EVER BEEN BLACKLISTED BY ATT FOR NO REASON AND THEY KEEP CHANGING THEIR REASON WHY??

well your not alone...... so as in my case, I never called to report my iPhone stolen or missing because it was never stolen or missing. but last Tuesday I went to apple to have my display fixed (iPhone still under warranty)and they figured out it was a hardware issue and brought me out a new phone

Questions

 • Apple

5

0

0

Still Pending Unlock Request Issue

I have applied to unlock my iphone 12 pro max on 19 sep 2022, as i was eligible according to the given criteria on web. It supposed to be expired till now, as i didnt get any Email from AT&T, not even in junk mail to proceed further. I got 2 spam emails from Tmobile right away. Now i want to kno

Questions

 • Apple

46

3

0

Unlock phone confirmation email not received

Hi I've tried a couple of times to unlock my phone but I haven't received the email I've check junk and spam and I found nothing I would appreciate the help.

Questions

 • Android

26

3

Did not receive confirmation unlock email

Its been over 24 hours since i submitted my request. I haven’t received any email from AT&T. When im trying to submit a new request it says its pending due confirmation. Please help

Questions

 • Apple

13

1

0

REQUEST NUMBER FORGOT AND SMS NOT DILIVERY MY MAIL

i forgot request number my email not dilivery sms  i dont know how to fix this problem please help me    my mail  [email scrubbed] my  imei  (Edited as per Community Guidelines)

Questions

 • Wireless Account

8

0

0

Not Connect to network.

Hello, I've had my ultra for over a month now and everything has been fine. Suddenly, it dropped a call multiple times today and was unable to reconnect to the network. The phone has been restarted, powered on and off, updated, and I had the issue before the update. Airplane mode has been turned on

Questions

 • Samsung

8

0

0

talk and text usage

details on talk and text logs seem to be missing a LOT of data recently. Anyone else notice that? I need this data for tracking employees. HELP AT&T - FIX THIS!!!!!!

Questions

 • Wireless Billing

166

14

0

Accepted Solution

Official Solution

Preorder Question

Are preorders accurate with the expected delivery date usually? Asking anyone who’s preordered before how their experience was and If their phone arrived on time.

Questions

 • Apple

2.1K

5

0

Desktop Only Getting 100mbps, Paying for 1000mbps

Hi so title is the problem and below I'm going to list as many of the facts as I can. I have a troubleshooting plan but want to make sure I'm not missing anything. Facts: -PC uses a Realtek GBe Family Controller (1000mbps capable) -PC received speeds of 600+Mbps at prior residence, 1000/1000 in

Questions

 • AT&T Fiber Equipment

17

1

0

Yahoo Mail Keeps Logging Me Out!!!

After reading my emails for about 10 minutes, I can't open any more emails. When I refresh the page, I keep getting logged out and have to log in again to continue reading my emails.

Questions

 • AT&T Mail Login & Security

4K

194

Not receiving emails from Instagram to reset password, or my own ATT email

Hello, I have been locked out of my Instagram account which is linked to my ATT email because I forgot my password. When Instagram sends me the reset link, I receive no email (yes my email was spelled correctly because I have been able to reset in the past this way). There is nothing in spam/junk/o

Questions

 • AT&T Mail Features

8K

14

How to return ATT ONT if I have no account number

I never had an ATT account, but I have an ATT ONT that I got through another ISP (Sonic). Since I can't provide an ATT account number, can I still drop off the ONT via FedEx/UPS? It's a perfectly good ONT, and I hate to see it turned into eWaste.

Questions

 • AT&T Fiber Equipment

26

3

0

Need Help Decifering NVG589 Log

I have ATT fiber coming into the house into the NVG589. The NVG589 WiFi will not reach throughout my house, so the WiFi is disabled on the NVG589.  I have an Orbi RBR850 router connected to the NVG589 which provides WiFi throughout the house and Ethernet connection for 3 PCs. Over the last

Questions

 • AT&T Fiber Equipment

22

2

0

Accepted Solution

Official Solution

Block the 1-410-100 messages

I am getting text messages from 1-410-100 and I can't block them because the last digit of the number is different. They are from an att phone to an att phone  from att. From you. How can I stop this. I forwarded them to your spam number 7726. If I have to change phone numbers I will but it won't be

Questions

 • Data & Messaging Features, Internet Tethering

251.4K

130

Request Number for Unlocking Phone Missing!!!

I cannot locate the request number for unlocking my phone. I tried requesting a new unlock but I get this notification: "Looks like we're already processing a request for this IMEI. Check your request status for more info." However, I never got an email with a request number. I have been stuck for a

Questions

 • Wireless Account

222

2

0

Forgot security question answer and unable to reset Password

I have a ATT.net email and out of all the days I was logged in my email, all the sudden it made “re-enter password”, which I totally forgot my password since I have so many passwords that I didn’t bother to write it down, which is my fault, so I tried so many passwords that it locked it, so then I t

Questions

 • AT&T Mail Login & Security

9

1

0

High Ping + Packet Loss between 8pm-11pm EST

I've had ATT fiber 1000 for about 3 years now and never had an issue until now. I recently moved into a new house (new build) which was serviced by ATT fiber so my service was moved over without any hiccups. Until I attempted to use it in the evening hours. Just to be clear before all this info

Questions

 • AT&T Fiber Equipment

227

45

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