Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (321K)

Activity
Port from Verizon phone not working

Recently ported from Verizon. Samsung s20 fe 5g phone isn't working correctly. Messages don't come through and reception is spotty... was told the phone would work but it clearly isn't. Whats next??

Questions

 • Android

14

1

0

Setting up email account in Outlook app

I had to delete my email account in outlook app and need to reinstall it. When I try to set it up, it takes to ATT.com .  Can someone assist me in setting this email account up?

Questions

 • AT&T Mail Setup

24

3

0

ATT CEO John T. Stankey, screwing entire ATT or trying to repair the previous damage?

I thought Spectrum was bad. ATT used to be a great company with great customer support. I have ATT customer support calling twice for an incomplete app when I already talked to someone yesterday. Today some lady from India left a call back number that I couldn't understand what she said. I understoo

Questions

 • AT&T Fiber Account

56

9

0

Physical Address

When verifying my proof of residency I can use a utility bill as proof. Since I have AT&T landline that should work perfect. I have a PO Box and no where on my bill is my actual physical address so this won't work as proof. Is there a way to have my physical address added to the account? AT&

Questions

 • Landline Phone Features

3

0

0

ATT Contract pending issue with Walmart.com order

I have bought a phone during Thanksgiving(11/24/2021) using Walmart.com (where I provided my ATT number and zip code for verification) and got the phone on 11/27. I received my new ATT sim from Walmart for activation. I activated it on first week of December. Contract pending in ATT for almost a

Questions

 • Apple

184

9

Keep getting AT&T plan ready to be installed even though it is already installed. How to I get rid of this notification?

Have a iPad Pro 12. After spending a couple of hours on the phone with AT&T support because my cell data wasn’t working I got this notification on my phone and it keeps coming back. The AT&T store fixed my cell data problem by using a physical SIM card instead of using my eSim, but I still g

Questions

 • Apple

13

1

0

Can't Access ATT.net email

Have an att.net email account. Was able to log in through yahoo / community.  Changed computers and now when I try to sign in I'm taken to ATT sign in page and get the message that it can't find my username.

Questions

 • AT&T Mail Login & Security

8

0

0

SMS/MMS issues - at my wits end and ready to switch carriers

I am on an AT&T family plan with 4 members. Starting the evening of May 3rd, Tuesday, I did not receive a MMS/SMS from my daughter. Since then I have been unable to receive any MMS from anyone (within my family plan or outside). I can receive SMS from individuals on AT&T, but on a hit

Questions

 • Data & Messaging Features, Internet Tethering

115

19

0

I need this puk code Sims card

My phone is it's been locked for a week now I can't use my service I paid my bill on the 15 I paid 75 Dollar with prepaid card at&t I still have that number I need my service now and I need refund for Al this day I didn't use I am Martine cuellar

Questions

 • More AT&T PREPAID Discussions

5

0

0

BGW320-505 The 5gig RJ45 Port

Does this port require a 10 gig port to authenticate and negotiate down to 5 gig? Or does this port only authenticate with a 5 gig port?

Questions

 • AT&T Fiber Equipment

695

7

0

Account information

Someone gave me AT&T service as a gift and I no longer speak with that person. I was told it was prepaid but now I have phone service but no data and it says my account is closed and I have a bill of over 200$ but I havent even had it a month yet. How do access my account info without being the

Questions

 • Wireless Account

32

6

How many days of a bill being past due before suspension?

I've been suspended before and AT&T doesn't alert me before they suspended my service.

Questions

 • Wireless Account

4

0

0

NO RECEPTION ON OUTER CAPE

Anyone having even worse reception on outer cape recently?? It's never been great in Wellfleet...but it's almost non existent lately

Questions

 • Network Coverage

17

1

0

A Fake Account

How do I get a fake email account removed?

Questions

 • AT&T Mail Setup

20

3

0

SBCGLOBAL.NET EMAIL WILL NOT CONNECT

I recently had to change my password with ATT/Yahoo so then I had to come back to my Outlook on my desktop and change the password in order to get email. It keeps telling me it cannot connect to the server.  I have spent an hour with ATT on the phone to no avail.  I have obtained a secure

Questions

 • AT&T Mail Login & Security

3

0

0

Fraud and theft by AT&T

I recently traded my iPhone 10 and Apple Watch in on an update. I spent 3 hours on a Saturday getting everything done.  I paid $290.40 out of pocket and was told my service was upgraded to a better plan at a lower rate.  I just received my new bill only to find I have been charged $444.29

Questions

 • Wireless Account

29

5

0

Accepted Solution

Cable across my property

Att put a cable in our back acreage without permission. Instead of running it from the right of way along the property line, they ran it across. My husband almost ran it over w our riding mower. It would have ruined our mower! They have no rights to come onto our property nor did they ask. I'm livid

Questions

 • AT&T Fiber Installation

23

6

0

Getting spam at att.net

I have an sbcglobal.net email. For the past two weeks, I am getting up to 10 phishing emails a day in my inbox all directed to an att.net email. How can I rectify this?

Questions

 • AT&T Mail Features

3K

137

emails

unable to send emails

Questions

 • AT&T Mail Setup

8

2

0

Accepted Solution

Official Solution

Need iPad eSim unlock

I bought an iPad Pro and I was trying to use my TMobile eSim on it but it seems to be locked to AT&T. Is there a way my eSim can be unlocked PLEASE @ATTHelp

Questions

 • Apple

49

11

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.