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Lying sales representative

Who do I need to talk to about lying sale representatives? I’ve reached out to customer service, and the loyalty program. None of them can help me out. And they even agreed the sale rep lied. And tried to get me to open up another line and add another phone. Just for me to be able to upgrade. When I

Questions

18

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Asus Zenfone 10 no data or calls

Hello, My phone is not able to receive data or make calls. In the pull down menu, there is a "Sign in to network" notification but pressing it does nothing but bring up a page that's unable to load. I've tried changing the access point names as suggested but nothing is working. My phone looks like

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9

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Gift card when signing up

My rep said I will get $200 prepaid visa card after I activate the AT&T fiber for 30 days. I got the email to claim the gift card but it's only $50.

Questions

867

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AT&T - Receiving reported error 0x800CCC0F - Connection to the server interrupted.

AT&T emails (@sbcglobal.net) sent to me are not being delivered to Outlook 365 or Thunderbird. Total stoppage of email delivery for past 24 hours. Received emails appear in webmail. Other email addresses are being received. Issue with receiving AT&T emails has been an ongoing issue for past

Questions

9

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Two "AT&T employees" door-to-door legit?

In our growing neighborhood in the past four years, we've had at least three AT&T door visits which hasn't bothered me until yesterday.  Prior "ATT" visits were typically congenial - I'd mention I was satisfied with my current provider in all aspects- reliability, price, bandwidth, etc. Th

Questions

11.6K

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UVerse freezing, skipping, etc

after a service call to replace intermittant equipment wireless receiver, uverse started having these problems, day, and time vary all over with no logical pattern. The technicians recommended faster internet so they came back and supposedly doubled our speed on our land line and it's worse. 

Questions

16

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ATT Fiber Availability

ATT shows that Fiber is not available at my address, but there is a big green ATT box in my backyard along the utility easement. Is this an ATT Fiber box and, if not, will ATT ever run Fiber to my address?

Questions

15

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can't access yahoo-att email on microsoft edge browser

sign in used for years on currently.com att.net on microsoft edge browser not working

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8

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outlook error message

Outlook is giving me the following message when retrieving email from my bellsouth.net account: "Your POP3 server is providing inconsistent information. The number of messages returned by the STAT command does not match the number of items returned by the UIDL or LIST commands.  Contact your

Questions

11

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Closed

POP3 server is providing inconsistent information

Outlook is giving me the following message when retrieving email from my bellsouth.net account: "Your POP3 server is providing inconsistent information. The number of messages returned by the STAT command does not match the number of items returned by the UIDL or LIST commands.  Contact your

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11

1

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Pre-ordered 2 of the iPhone 15 Pro Max's yesterday and received an email this morning about my order being on hold

I pre-ordered two iPhone 15 Pro Max yesterday and this morning I received an email saying that "We put your order on hold". On AT&T's website, I go to the order page and it says this at the front: but then when I go into the order, it says: "We couldn't complete your order beca

Questions

1.9K

9

Censored for providing honest feedback

The following is the review I submitted in response to their email titled “your opinion is important to us” asking for my feedback on my experience with fiber. It apparently does not meet AT&T “guidelines” so they won’t publish it. Love companies that censor free speech and the truth instead of

Questions

16

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sbcglobal mail not receiving mail.

I am able to send mail through my sbcglobal.net mail but won't receive any emails. My inbox is empty, spam is empty, and trash is empty. I am using no filters or blocking anyone. I've tried sending emails to it with my gmail and it says that the address couldn't be found or is unable to receive mail

Questions

40

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SMS over WiFi issues continue

I’ve searched the vast similar issues reported here. My problem: SMS, MMS, and group texts frequently either, aren’t received ever, come in all at once in a dump and out of order, and when sending it’s either delayed significantly, or kicks back that the message was not sent and I have to attempt to

Questions

4.3K

49

How do I recover a hacked email account?

I have an old sbcglobal.net email account (which at&t apparently maintains now) that I have not logged into in about a year. I believe my account has been hacked as I can no longer log into it.  When I attempt to reset the password it asks for my userid and last name associated with my id,

Questions

21

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text not showing

When I pull up the bill and it has all my numbers listed it shows 1100+ texts, but when I click the individual number it only shows roughly 400 total. I am aware that imessages do not show, but they should not be showing at all so those numbers should match and if they are off it should not be mor t

Questions

13

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Wifi7

Any estimate as to when AT&T will have a wifi 7 modem/router?

Questions

18

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Accepted Solution

Closed

How I can unlock the iPhone which is marked as stolen or lost but now I found it ?

I have an iPhone 14 pro which was lost then I asked for marking this phone as stolen or lost but now I found it and I want to unlock it . Whenever I go to submit request for unlocking they ask that phone is marked as stolen or lost but I have found it please help me in this regard

Questions

40

16

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Accepted Solution

Broken cover on box in yard - exposed line

How can I get someone to fix an AT&T fiber optic box in my yard with a broken lid before the fiber optic line or someone's ankle gets broken? I called customer service at 855-920-0146.  They sent me to the team that works on these things at 866-410-7414, but that line is no longer active.&

Questions

67

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After adding nicknames to numbers in "Usage details", I can no longer see the calls/texts from those nicknamed numbers in "Usage details"!

When logging into my AT&T profile online, I can access my "Usage details" for data, voice, and text. The website allows you to add nicknames to familiar numbers. I spent a lot of time doing this so it would be much easier to skim through my usage details. However, shortly after doing this, all o

Questions

37

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