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Quick question

My phone is 4G LTE vut not VoLTE capable/compatible. I use google voice to make calls & text. I'm homeless and can't afford to upgrade or change phones right now. However, a friend got me a prepaid account and loaded enough refills into account for 6 months. Can I still use my data on this pho

Questions

 • Account Features

16

3

0

how can i build my own DNS ?

ways to build my own DNS ?

Questions

 • AT&T Internet Features

9

1

0

texting

why cant i get text from amazon and zip

Questions

 • Account Features

24

3

0

What is correct protocol to ensure ATT terminates my Home internet and Landline service to avoid additional monthly charges?

For the last six months my ATT internet operates intermittently (which includes landline telephone service). Three months ago ATT updated my modem / router. Since new modem / router the internet service is noticeably less functional. Multiple calls to ATT has not resolved lack of service. What is pr

Questions

 • Landline Phone Troubleshooting

10

1

0

International daypass limit question

Hi there For international daypass if I am going to be out of the U.S. for more than 90 days is there a hard limit on IDP. I was told by an advanced tech rep that there was no 90 day limit but just wanted to confirm if that's correct or not. Since they said that I can simply use IDP and be billed

Questions

 • Wireless Billing

46

6

0

Account suspended while disputes are still open

Hi, My account that has 7 people on it just had all of our lines suspended because of a pending payment. The charge we are disputing was levied on my account for a supposed roaming charge while I was abroad. I have called customer service 7 times and opened multiple disputes. I specifically asked

Questions

 • Wireless Billing

21

2

0

Accepted Solution

AT&T did not deliver reward cards as promised

Hi, I signed up for att fiber in Dec 2021. I was promised 3 reward cards for $50, $150, and $250.  I contacted the chat support from my account several times after 6 weeks of installation and they promised that it escalated and I will get the cards soon,  In March 2022 I got an email

Questions

 • AT&T Fiber Ordering

78

11

0

Mobility Theft of Identitity Center

I've been contacted by a company named Credence claiming they have debt turned over to them for collection in my name from AT&T mobility. I have never had an AT & T account. They sent me paperwork to mail to AT&T Mobility Theft of Identity Center. Is this a legitimate process?

Questions

 • Wireless Billing

18

4

0

Brand New domain black listed

Hi my domain  FunakoshiKarate.online   and its IP ( 209.182.194.222) seems to be blacklisted by you , as only users from ATT&T can't see it , this is very weird for me as I just bought the domain in go daddy  (brand new) .  Please help  , this must be

Questions

 • AT&T Internet Security

39

7

0

Device unlock

I have a phone it's 3 years old I need to unlock it I have another SIM card with another company I paid off

Questions

 • Other Phones & Devices

6

1

0

"we couldn't load this message"

I'm getting this error message that reads WE COULDN'T LOAD THIS MESSAGE in all the email in my inbox. I can't open an email and read it. Hitting the "retry" hyperlink does nothing.  My entire day has been a bust, as email isn't delivering, nor are my sent folders functioning.  My trash, s

Questions

 • AT&T Mail Features

692

23

0

CARE CODE: 205.2 [LU003]

CARE CODE: 205.2 [LU003]. “Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue” I'm on eternal hold when I call for help?  I tried to reset my password and get a message saying my login ID and last name aren't recognized.&nbs

Questions

 • AT&T Mail Login & Security

21

2

0

Accepted Solution

Official Solution

Download speed capped at less than 10% of upload

I have ATT fiber (1 Gbps) with a Pace 5268ac router. But when I connect a mesh network the download speed is capped at 70 maps while the upload speed is at 940 maps. The is measure from the mesh built in speed test. This happened with both Deco and Orbi mesh networks. The mesh routers were plugg

Questions

 • AT&T Fiber Equipment

67

4

0

Price from family to individual contract

If I am moving from a family plan to my own individual plan, will the price go up to whatever the normal rate of starting a new plan is? How do you know what you will pay on the new account?

Questions

 • Wireless Account

21

2

0

When will my phone be shipped

It was ordered 6/22. Had an expected ship date of 6/23 or 6/24. That did not happen. Today is 6/27. I received my first AT&T bill today but still no phone.  Every time I call, I get a different answer.  At one point, I was told that they were still waiting on my old carrier to transfer the phone num

Questions

 • Apple

22

7

0

Service Unavailable while trying to pay the bill

Hello, I'm trying to pay my bills, but whenever I login it says, "service unavailable The server is temporarily unable to service your request. Please try again later. Reference #6.881eae45.1656394352.1601750a" How can I fix this? I'm also in Korea right now, if that matters. Thank you for y

Questions

 • Wireless Billing

20

2

0

Accepted Solution

NVG589 gateway

ATT recently said they would no longer provide updates to my NVG589 gateway. They said it will still work but I will no longer receive security patches and improvements. Does this leave me open to a security breach? Will ATT provide a new gateway that they will support?

Questions

 • AT&T Internet Equipment

30

2

0

question

hi I will have a a trip from US to Canada, I don’t know how to buy a SIM to used in Canada. I want my SIM can you the data and can call or text. Thank you!

Questions

 • Plans & Features

22

2

0

call protect

I am unable to report spam or unwanted texts any more. When I press and hold the message the list of options i.e. more no longer appears; which means the option to fwd the text is no longer there. All that I get is a little box at the bottom of the message containing the following options: Pin, Hide

Questions

 • Apple

21

3

0

Esim

I would like to purchase and esim to start prepaid service with AT&T can anyone help me??

Questions

 • Plans & Features

21

2

0

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