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Change address after install -- requires speed downgrade?

Hi folks, I recently moved into a new construction home with a brand new address. The original lot (+address) was split into two, and given two new addresses. When I tried to get AT&T Fiber set up, the new address only showed a 768kbps connection, while the old one showed 1Gig Fiber. The AT&a

Questions

 • AT&T Fiber Account

34

4

0

Help me please unlock

Help me unlock I'm from Ukraine,i really need communication in such conditions, and blocking by your operator does not give it to me please unlock the network Here imei (Edited per community guidelines) That's the kind of mistake he writes We can't unlock your device. Service for this device wa

Questions

 • Other Phones & Devices

24

1

ATTYahoo email and Outlook 2019 login problems

I just purchased a new Acer desktop and bought a product key for Office 2019. Also, I have a 6-year old Acer desktop with Outlook 2019.  Until 2 days ago, my older desktop continually worked with Outlook.  For 2 days, I have attempted to log into both desktops using my ATTYahoo email pass

Questions

 • AT&T Mail Login & Security

22

2

0

Am I eligible for the HBO Max offer?

I have the premium unlimited plan.

Questions

 • Tones, Games, Videos, More...

15

1

0

Login

Need rest my login

Questions

 • Online Account Access

22

1

0

Iphones not shipped.

I ordered three iPhone 14s the beginning of January with a expected delivery date before the 12th, that time has come and passed and it's the end of the month with no updates and customer service hangs up on you if you call them. What is the deal?

Questions

 • Apple

24

3

0

Accepted Solution

Help with ensuring my phone will be compatible.

So bit of info about this; I am from Canada and was gonna get the eSIM version of a prepaid plan but wanted to make sure my phone works with the network. My phone is an iPhone 14 capable of having 1 eSIM and 1 regular SIM which was bought in Canada this past December. Checked the bands and I should

Questions

 • Phones, Tablets & Devices

32

9

0

Hmm… we can’t reset your password We don’t have the account details needed to complete your request.

I can't get into my email and this message pops up. Hmm… we can’t reset your password We don’t have the account details needed to complete your request.

Questions

 • AT&T Mail Login & Security

206

9

0

email account access.

I'm unable to sign into my email account because my user id and password are deemed incorrect (although I didn't change them). I don't remember the answers to my security questions, so I can't change my password to access my email account. How can I prove that I am who I say I am and regain access t

Questions

 • AT&T Mail Login & Security

21

1

Accepted Solution

Official Solution

Port Number from Net10 to eSIM and AT&T Prepaid Plan

I need to port my daughter's phone number from Net10 to an AT&T prepaid plan. She has the new iPhone that only accepts eSIM. I wanted to purchase the plan online but it looks like the only option is to receive a physical SIM card. Is the best approach for this situation to go to an AT&T stor

Questions

 • More AT&T PREPAID Discussions

26

3

0

Unable to apply my ACP benefit to my AT&T prepaid wireless

I have been approved for ACP and I already have an Application ID number. I'm trying to register the benefit with ATT prepaid with this form: https://attprepaidebb.com/ and I'm entering the correct data. I also called National Verifier to make sure all data are correct. However, on the last page,

Questions

 • More AT&T PREPAID Discussions

24

4

0

iphone 14 Pro won't connect 800 number - 3 beeps and disconnects

I have called ATT 4 times already and no one has been able to fix this problem or followed through on fixing it - "advanced" tech support has been a joke. I have a new iphone 14 Pro. I try to call a specific US customer service 800 number for a popular shoe company (that works on other people's phon

Questions

 • Apple

53

7

0

landline phone

I have been paying for a land line phone for years before we set up our DSL account. The rates continue to increase on the phone line. Since the phone goes off when the electricity does I assume it isn't my original land line, but a digital one --Is there a cheaper alternative phone service than wh

Questions

 • Landline Phone Plans

18

1

0

Accepted Solution

Fiber Optic question

Is ATT modem Cat 6 wi-fi and does it handle quad band as well as tri-band?

Questions

 • AT&T Fiber Equipment

28

1

0

BGW210-700 Broadband light is solid red but I still have internet. Why is it red?

I unplugged the power, waited over a minute, plugged back in. Power and Phone return to solid green but Broadband is still solid red. Noticed this a week ago but since all services are working, don't know why Broadband is red?

Questions

 • AT&T Internet Equipment

25

5

0

Unprofessional store manager

I have purchase two phone for my kids for Christmas and one of the phone keep getting kick back the number to t-mobile. Which direct me to the store to get my order corrected. I was able to work with a rep that was able to help me order the lines and active them. After two days later my daughter pho

Questions

 • Wireless Account

18

1

0

Login attempt times out, never loads password prompt

After getting a popup about privacy settings and opting out for my sbcglobal.net account I can no longer login, the server times out, repeatedly for 2 days and multiple login attempts. I've tried 4 different browsers, clearing my cache and cookies. I can create a new yahoo account and login to that,

Questions

 • AT&T Mail Login & Security

15

1

0

Am unable to install my smart plugs. The error message states I must connect using a 2.4 MHz connection.

Unable to connect smart pugs, I have a dual band 5/2.4 MHZ ATT gateway. Thanks

Questions

 • AT&T Fiber Equipment

16

2

Simcard

So I no longer haave my phone number I’m switching tried to give my current AT&T phone to my niece it still has my old number and says simcard locked

Questions

 • Other Phones & Devices

16

1

0

Accepted Solution

Account ransferT

Wish to transfer my balance to my checking account. How is that accomplished

Questions

 • Account & Usage

26

4

0

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