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Hello, on my Google pixel 8 pro, I can receive and make outgoing calls over WIFI. I can send a text over WIFI but can not receive a text. I tried the usual turn wifi off/on, restart the phone. Is there another setting I need to enable or disable? Thank you.
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Data & Messaging Features, Internet Tethering
ATT has 1000 USD off on Samsung S23 Ultra with an eligible trade-in. They must have had something similar last year Dec as well. Anyone knows approx. time when this ended last year? Trying to guess based on last year's timelines.
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Android
I see this on multiple phones on my bill. We do not need this. How can I cancel? It is listed as an add-on on the bill, but when I look at the line online, it does not show as an add-on?
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Account Features
Can att take away my number after I have switched to another carrier if I don't pay the final bill?
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Wireless Account
AT&T tech support told me that my son would have to change his phone number to get texting to work because of an Android problem "trending issue"? This sounds dubious. Any one else seen this? Motorola G Stylus (2020 version) model XT2043-4. Neither SMS or RCS work to send or receive. If his num
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Data & Messaging Features, Internet Tethering
Now in UK using iPhone 14 Pro Max with the ATT International Plan. However, my phone will not connect to any UK mobile network (EE, Vodaphone etc). ATT website 'fix' suggestions were unhelpful.
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Apple
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Official Solution
We purchased a third-party cellular signal booster to support a medical alert device for my father. After setting up the booster to confirm it will generate a boosted signal strong enough for the device, I went to register the device (per FCC regulations) with AT&T. The only instructions I coul
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Other Phones & Devices
I have been an at&t customer for more than 10 years but the last 2 weeks of dealing with customer service have been so horrible i am now contemplating switching to a different provider. I went to an at&t shop on November 7th and put in an order for an iphone 15pro on the installment offer a
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Wireless Account
When attempting to login to my AT&T email account on iPhone 15, I get a message "We've detected a SIM card change. Select Try another way to use a different mobile number". I am getting the 6-digit verficiation code sent to my phone through text, but get the message. I have gone into my a
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AT&T Mail Login & Security
I have the ATT Unlimited Elite and MAX is included. I'm trying to log in to MAX and the MAX website says that it "can't verify subscription" and to contact your provider. I have looked online for some help and I have changed my password for ATT like some suggested, and that did not work. Can you pl
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Account Features
I received 2 Rewards Cards a few weeks back for Internet and Wireless services. Lo and behold, they don't work anywhere! And yes, before your silly bot asks if I've activated them and checked my balance, the answer is "yes" to both. I have called the "help" line twice, and both times the "system" wa
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Account Features
My mother and I upgraded our phone to the new iPhone 15 Pro and Pro Max. I traded in my iPhone 13 Pro Max to receive a $1,000 credit. I received my new phone with a return shipping label for my trade-in. A few days later, my mother received her new iPhone 15 Pro with no return shipping label. We co
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Phone & Device Upgrades
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Official Solution
I had the special offer described above showing in my account yesterday - it showed up when I was going through a simulated upgrade process to my current phone. The offer was the $200 credit would be spread out over the 36 month installment plan so it amounted to about $5.56 per phone each month. To
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Wireless Billing
emails from my son keep getting sent to the SPAM folder. I have identified these as "Not Spam" numerous times, checked the email filters time and time again. Yet it KEEPS throwing them into the SPAM folder? What can be done? This is critical as my son is assisting me with a family crisis. WHY?
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AT&T Mail Login & Security
My phone is not working it says now no service and just then it says sos I need my phone to work because I am sick by myself please get my phone working please
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Wireless Account
hi! I have iPhone 12 locked to AT&T (US mobile carrier). how to unlock it ?
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AT&T Phone Account
My aunt gave my daughter an old iPhone 7 from years ago!! It was paid off years ago and hasn’t been used in years. When requesting a carrier unlock it says: “We can’t unlock your device because it’s no longer active on an AT&T account. Resubmit your request and select No when asked, \"Do you ha
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Apple
I am trying to use my prepaid SIM card, I am already put it in my phone, and I got a SMS from at&t, give me a link to activate my SIM card, I have already finished tipe my all information and it shows me "We're working on our system right now. Give us some time and try again later. ERROR COD
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Account & Usage
Pitney Bowes Stole My iPhone Return.. Tracking number show it sat at USPS for a long time. Tracking shows it was picked up weeks later by Pitney Bowes Agent. Several more weeks later we received a Return Received email which AT&T has no record of. AT&T claims phone was never received
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Wireless Billing