I have a poa for my grandfather and he has dementia. I just tried to get him a new phone at his request and the store associate and manager informed me they can’t do anything to the acct without the pin. He can’t remember and is in a wheelchair at a nursing home. Traveling for him is difficult. With

We cancelled ALL service to AT&T on Aug 5 2022.  We noticed that AT&T keep billing us from August 2022 all the way though Feb 2023.  After multiple calls to AT&T it was made aware to us that 2 watches were not cancelled.  The total of this over billing is $435.11. 

"Dear User: Starting On March 2..."  I'm an AT&T/Yahoo user.  I did not open this email.  It is from [email scrubbed].  Is it a valid email and should I open it? Thank you.

How do I turn off the subtitles that are coming up on my TV?

For the last month, my voicemail stopped picking up on my Samsung s7. I just upgraded to the S21 and it still does not work.  Nothing in the troubleshooting seems to address this.  How do I get this working again?

My current phone is incredibly old and I really need a new phone. I have heard that you guys give out free phones and was wondering if you could send me a free one just this one time. I'm desperate and can't afford even a $30 phone at the moment so please help me out. I'm paid $14.03 and hour and on

I was surprised to see the information on this link: https://www.att.com/support/article/wireless/KM1486292 Quote: "While in one of these countries, you can also call and text the U.S. and the 210+ countries included in International Day Pass at no additional cost. Calling other countries will

We know, If you have eSIM supported iPhone than it can convert/move from AT&T carrier/number physical SIM card to AT&T eSIM. I have few questions. 1. Once you convert from the physical SIM to eSIM; can you leave physical SIM in iPhone's SIM tray ? 2. Can you go back from eSIM to the same

Hello, I have had sbcglobal.net email for over 15 years as my only email account. I have just recently noticed I can only see emails about 2 weeks back. Every email Ive had prior to that has disappeared. Ive lost years of emails and inportant info that I left in my inbox. What has happened and is th

They have been digging fiber optic in my neighborhood, last week they made a hole across the front of my driveway to my neighbors. They came back and put a thin layer of blacktop over it, but not enough now there is a ditch for water in front of my new driveway and all the way across to my neighbor'

Hello, We live abroad but last year my mother was diagnosed with cancer so I stayed in Chicago for 4 months. We contracted and bought an iphone SE with AT&T with a prepaid contract in April 22. Unfortunately, my mother passed away and I left Chicago in June 22. In July I called AT&T to

hello ATT chose to change the security system for email account by requiring a texted pin number to a cellular phone. This system is flawed because it assumes that the person signing in has that cellular with them and is operational. the two questions & answer system gets around. I also share th

Can you tell me whether att.net in regular webmail (brave or edge browser) would expect the secure mail key or would it expect the normal account password to log in? I tried to login with the normal password, and it kept erroring out, and finally locked me out. I use the secure mail key for Outlook

Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!

HOW DO I TURN OFF THE TWO FACTOR VERIFICATION FOR MY E_MAIL ACCOUNT? For the last couple of weeks when I try to log in to my e-mail account, I am asked for a code that is sent to my phone. I DON'T ALWAYS HAVE MY PHONE WITH ME WHEN I TRY TO LOG IN TO MY E-MAIL !!!! This happens every time I try t

Hi there, The engineering firm that I work for is designing the replacement of a sewer force main and I need to confirm ownership of underground telephone and fiber optic lines belonging to AT&T within the project boundaries. Can you put me in touch with an engineering representative that can

I am trying to limit the address pool for my local network on my Pace 5268AC. When I try to set the address range manually, I get an error saying "The manually configured DHCP range is not within the specified subnet."  I'm attaching a picture with the settings I'm using.

This (Edited per community guidelines) service has only gotten worse. Seems to occur in the late afternoons. Suspect when traffic increases (less bandwidth). Not my ISP. Reset Network Settings does NOTHING. Can't even make or receive calls, it just hangs and then drops ("Call Failed"). Made many com

I have been very underwhelmed with the internet provided through at&t in my area so I have decided to upgrade to 1000mbps through Comcast. I was wondering if I could keep the U-verse TV because we enjoy it and would hate to have to switch off of it. Thanks

Evening, Just recently when trying to login to my Bellsouth email on currently it prompts me to enter a wirless number and put in a verification code after putting in the verification code I get the error below and after clicking below that to return to my account it logs me out and I can't chec