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sbcglobal.net email address access on new Android phone

New Android phone, when old phone bcked up, does not allow me to access my sbcglobal.net email address I have email address and password but do not know if I ever set up PIN. When I attempt to set up PIN is does not like my zip code.  I have had the sbcglobal.net address since the 90's 

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Phone issues, poor customer service

My husband has been an at&t customer for 20+ years. Since the breach in February pur phones have been off, his more than mine. After months of his phone randomly being unable to call out or receive call and texts at times as well, he finally decided to call at&t. We have a toddler with a dis

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20

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FRAUDULENT PRACTICES WITH TRADE IN

They took my trade in phones and NEVER GAVE ME CREDIT. I was fine with tmobile. Att approached me with a “special offer” bc we were internet clients. It has almost a year and never got my credit for THREE PHONES!! I am going to the news and I am going to better business bureau.

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30

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Official Solution

Cruise plan vs wifi calling/texting

I'm heading out on a cruise and would love to have some opinions of the cruise plan with 1gb data vs buying ship wifi and receiving calls/texts that way. I'm only planning to use data to check emails.

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9.2K

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Deleted my post about "AT&T Fiber Service slows down after 3 hours" because I said I don't have spam or virus on my network?

What was wrong with what I said? Was I rude to anyone or out of line?  Who deleted my post? Deleted: https://forums.att.com/conversations/att-fiber-equipment/att-fiber-service-slows-down-after-3-hours-of-uptime/6672e0858802a125563c6caf

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69

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Unlock flip phone

I'm attempting an unlock on a little flip phone- an AT&T (Foxconn) "EA211101" with KaiOS.  if I put a non-AT&T SIM card in it and turn it on, it asks for an unlock code...  so I submitted the request online (as I have done many times with smartphones), but the emailed response sai

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22

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Why does AT&T keep raising my monthly internet fee by $5?

Hi,   I am just wondering why AT&T keeps raising my monthly fee for internet by $5, without doing anything to improve the service. Does anyone else have this problem?

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3.8K

15

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Official Solution

Troubleshoot & Report for Landline Home Phone

Submit a repair ticket Note: If you need to speak to someone about an urgent matter, contact our chat support 24/7 - scroll down to find the chat option.Submit a repair ticket Go to www.att.com/repair. Select the Telephone icon in the middle of the page. Enter your home phone number and the

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62.7K

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Cannot connect or call from Canada to AT&T customer phone

This has been an ongoing issue that hasn’t been resolved . No one from Canada and many have tried can call our president from Canada . She is on AT&T plan and so is her sons and no one can call . It’s a long pause then a busy signal. she has reset and checked all settings but this is a serious

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438

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Packet loss every 24 hrs and 1 minute

Deland, Florida Area. ATT 1000 fiber. every day at the same time plus 1 minute packet loss for about a minute, and internet resumes right after. 

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how can they close a ticket when there is still an outage?

Fiber optic went down at like noon here, called before 1pm to report the outage. Was told it affected 8 people and would be fixed by 10pm. I check the outages later in the day and online says no outages in my area but it's still out and the history shows: Most recent outage: 06/24/2024

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Has anyone else been running into the error 'Invalid postal code. Please verify and try again.' when trying to pay their bill?

I've been trying to pay my Prepaid phone bill for the last couple of days but every time I do, I keep getting hit with the error ' Invalid postal code. Please verify and try again.' I've tried using both debit card, credit card, and PayPal Pay in 4 and nothing seems to work. I've re-entered

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18

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Can't get into SBCGLOBAL account

I am not a current ATT customer, but do have an Sbcglobal.net email account. I cannot log in as it asks for my ATT ID and I can't find a way to log in with my email and password from a web browser. It seems like an endless loop asking me to log into my ATT account. Can you help? The AI chat is not h

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22

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Att service has been horrible since I switched from VZW

Att service has been horrible since I switched 2 years ago, along with out sourced customer service. Living in Central New Jersey and 90% of the time I have 2 service bars in my phone. I entertained switching with all the deals Att was offering . Almost none of the promotions offered was receive

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404

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Official Solution

Transfer service to my new iPad- old one turned in and gone

I go to cellular data settings and hit transfer service plan to new iPad that I received under warranty. It says to place iPads together. The old one was turned in last week. How do I transfer the eSIM? Thank you

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18

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Release of USA Equipment.

Nice day! I want to update the software of a Galaxy Zflip3 cell phone in Mexico (it should be noted that the cell phone is from the USA), I have already gone to AT&T and they tell me that I need to communicate with AT&T USA, but when I try to dial it tells me that the number does not exist

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24

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Unstable Ping randomly on Ethernet

I have a BGW210-700 and I randomly have unstable ping ranging anywhere from 20-160. Rarely, when the internet is good, I will get 20 ping to 8.8.8.8 .Reply from 8.8.8.8: bytes=32 time=143ms TTL=58Reply from 8.8.8.8: bytes=32 time=118ms TTL=58Reply from 8.8.8.8: bytes=32 time=105ms TTL=58Reply from 8

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24

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unlock phone

Hello, I bought a phone that is locked to AT&T, and I cannot unlock it because it is tied to the previous owner's account. I do not know the previous owner. Can you help me unlock the device? Thank you for your help, Ruvym

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17

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Official Solution

Possible Scam

I received a call on my AT&T android phone from 1-800-236-8544. The caller (he) informed me that there was a charge to my account from a different state and that my password had recently been changed.  I went online and logged in with my password so it seemed my password was not changed an

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107

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Good Bye and Farewell AT&T Forums

This has been an interesting 13 years or so being an ACE and helping out where I can. First with the MicroCell, then the Cell Booster, and eventually into other areas. I've made some really good ACE friends and have learned a lot from them (including tolerance and patience), along with some good cus

Questions

57

5

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