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ESIM.me for Asus Zenfone 8

The sim card in my Asus Zenfone 8 stopped working - no connection to the AT&T mobile network - on 6/16/2022. Checked phone functionality with another sim card from a different phone, no issues with connecting to the mobile network. All other functionality ok. Got new sim from AT&T corpora

Questions

 • Android

4

0

0

New phone will not connect to service

Bought a new Cingular Flip IV and when I try to make a call it tells me to connect to a network. The service bars keep flashing like it is searching for service. No one can call me and I can not call anyone. How do I fix this?

Questions

 • Other Phones & Devices

5

0

0

EMAIL PROBLEM THIS MORNING 06/28/22

I don't know what is the problem with AT&T but this is really getting ridiculous... I was in my email this morning but it would NOT let me send an email, would not allow me to delete junk emails.. I finally signed off and then tried to get back in.. NOPE.. it told me that I had tried to sign in

Questions

 • AT&T Mail Login & Security

15

1

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Land line not working

It's been out for two days now. Technicians have told me it's part of a larger outage in my area, but I'm not seeing any outage reported - nor has there been a date to restore this.  My technician visit was canceled - just trying to find out if anyone else is having similar issues?  I'm i

Questions

 • Landline Phone Troubleshooting

12

1

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AT&T Yahoo Mail

All mail folders (except Inbox) are now empty as of today Tuesday 6/28/2022 Whats the problem

Questions

 • AT&T Mail Login & Security

17

1

0

My internet connection is lost for a seconds every five minutes or so

My internet connection is lost for a few seconds every five minutes or so. I have to wait a few minutes for everything to be online again. 

Questions

 • AT&T Fiber Equipment

48

14

0

Accepted Solution

Official Solution

Facebook email

Facebook is not sending a email to reset password to my AT&T email. They have the correct email address, but it doesn’t show up in inbox or spam. Please help

Questions

 • AT&T Mail Features

26

4

0

fraud investigation follow up issue

I filled out an online fraud inquiry on 5/17/22, received an indcient number via email on 5/18. 5/23 received another email stating ATT need additional 14 days to investigate fraud. stated I would hear back results, or a request for additional information if needed. it is 6/28/22. I have not heard a

Questions

 • Wireless Account

7

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0

ATT Global Fraud Management

Why does it say every time I call the 877-844-5584 number and select 3 for fraud I always get the message that they are not accepting calls? I am trying to only figure out what is happening on MY account and why I can’t upgrade my phone. I have been trying to call for the past 3 days and no luck not

Questions

 • Wireless Account

512

20

0

I purchased a new phone at a Military Base

I purchased a new phone at a military base (Tinker AFB) and they had a promo going on that you would get you up to $800.00 for a trade in. I went with the deal however the box to return the phone never was received and I had to ask for another.  This meant that the phone was returned outside o

Questions

 • The Military Discount

15

1

0

Not able to accept terms and conditions

I ordered a new 512 GB Iphone 13 in the AT&T store on 6/27/2022, got the confirmation text message, and even a tracking number. After checking my order today it says that the item cannot ship until I accept the terms and conditions. Problem is that it keeps telling me I am entering in the wrong

Questions

 • Apple

17

1

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multi line invitation failing

While looking to lower my cost on my 5 AT&T phones I contacted the online chat in the beginning of June. I seen the 8gb plan had 8gb bonus data if you switched-activated before July 7th. I told her I wanted to switch my 5 post paid phones over and questioned her if the 8gb bonus was online only or i

Questions

 • Plans & Features

265

12

AT&T Wireless Internet device not functioning

Recently AT&T sent me 2 new wireless home phone/internet devices to replace the Oder ones I had which worked on 3G. Since AT&T is upgrading to 4 and 5 G these new devices were sent to me without my asking - they just appeared at my door one day and upon calling AT&T for an explanation, I

Questions

 • AT&T Cell Booster

14

1

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Retail Store Complaint

Recently my brother's ATT flip cell phone stop being able to send or receive calls. Since he is senior severely disabled, I took it to the nearest AT&T store which happened to be a franchised/retail AT&T store about a week later. The store manager removed the SIM chip with what appeared to b

Questions

 • Wireless Account

16

1

0

Minecraft not appearing in firewall applications list

I'm attempting to port forward for a minecraft server, however when i select my computer and scroll down to the applications list, minecraft simply does not show up.

Questions

 • AT&T Internet Equipment

11

1

0

Not Receiving group text messages from tmobile customers

I recently ported from tmobile to att and for about 2 weeks, everything was fine. Last week I noticed that I was not receiving group messages from tmobile family and friends. We are in a group chat with different users (Att, Verizon, and Tmobile). I receive the ones from Tmobile. Individual texts fr

Questions

 • Data & Messaging Features, Internet Tethering

77

6

Ported ATT home phone to an ATT wireless phone April 2022, ATT still billing me for home phone

I ported my ATT home phone number from landline to ATT mobile phone. This was done April 27, 2022. It is June 27, 2022 and I'm still receiving monthly billing with repeated late fees.  Multiple calls to ATT, spending hours on the phone. Each month the representative says it will be taken car

Questions

 • Landline Phone Troubleshooting

28

12

0

5G+ Behavior

AT&T is beginning the rollout of 5G+ in my area and I've observed a behavior that I don't understand. When I first look at my iPhone it indicates that I have 5G.  Once I begin using data (like surfing the net) it will then shift to 5G+.  Once I'm done it will stay that way, or sometim

Questions

 • Network Coverage

22

2

0

NVG589 Wi-Fi Gateway Lights

NVG589 Wi-Fi Gateway Lights Learn about your NVG589 Wi-Fi Gateway lights Learn what your NVG589 Wi-Fi Gateway lights mean Every light on your NVG589 Wi-Fi Gateway has a meaning. Learn what each lights means, and how to use them to troubleshoot network problems

att_community_forums_production

 modified 

14 h ago

Ordering AT&T fiber prior to move in

Hello, I will be moving to a new apartment where AT&T Fiber is available in about 3 weeks. I want to order AT&T Fiber service online and use the self-installation method. Am I able to order it ahead of time and ship it to my current address before moving into the new apartment? Will the s

Questions

 • AT&T Fiber Ordering

11

1

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