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I am trying to order a phone for my son who goes to school in a different state. After I place the order, it sends an e-mail asking for verification of identity. The e-mail has a "tap here" to supposedly take you to a link to upload your license. The "tap here" has not link associated w
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Wireless Account
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Official Solution
I upgraded to an unlimited data plan a few weeks ago, nearly doubling my monthly charges (for two lines) to $150. Today I received a txt message from ATT warning me that if I exceed 22GB of data usage before the next billing cycle, my "speeds might be reduced in areas with network congestion". Thi
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Data & Messaging Features, Internet Tethering
I have called customer service I have called my bank they said to call at&t the store told me to contact at&t my bill is 118.94cents every bill has been well over that since my first bill Bill Cycle Dec 6 - Dec 6, 2022 $181.94 Bill Cycle Dec 7 - Jan 6, 2023
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Wireless Billing
Today my services have been cut off once again when they owe me over $1000 I have all of my paper work to prove that I have been getting ripped off for months and months. Since July they have been over charging me over $100 a month for a line that i did not authorize and I a now about to fight them
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Wireless Billing
Out of nowhere, my cellular data stopped loading anything despite “5g” being in the corner with full bars. I can, however, send iMessages and whatsapp messages but that’s it. I’ve tried powering off my phone, resetting the E-sim (twice) in the store, nothing is working. I tried even upgraded my data
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Apple
I accidentally sent my trade in phone back in the box that my new phone came in and used the return label in that box, because the directions on the page said to and I was not informed that I would receive a second box to send in my trade-in phone. Is that correct or is the phone lost and I won’t ge
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Phone & Device Upgrades
This problem appears to be the aftermath of the sale of Yahoo to Verizon. I have created the new at&t password key MS apps. Currently 1. The email works correctly from a direct web browser ie Edge, but outlook MS mail app's doesn't sync. 2. From time to time an email will get through and s
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AT&T Mail Setup
Whenever I try to login to my router, I can view anything but text that says 500 Internal Server Error I have tried clearing my chrome browser's cache and even used another browser(microsoft edge), but it still said the same thing. Do I need to reset the router? Is this an issue with AT&
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AT&T Fiber Equipment
We've had ATT internet for a few years now. For as long as I can remember we've had to reboot our routers at least a couple times a week because the internet would just stop working. I assumed it was due to a connection/protocol issue between the ATT router and our Netgear, however, I was never able
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AT&T Fiber Equipment
I have the Signature discount and I also have the discount of having internet and wireless. Although my account has the Signature discount emblem it doesn’t give me the discount on my bill. When I called the customer service representative they told me that the internet combo discount and Signature
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Wireless Billing
Not Found on Accelerator Description: Your request on the specified host was not found. Check the location and try again.
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AT&T Mail Login & Security
I am receiving emails from my new att email account in Outlook 2007 on my laptop but can't send emails. I have no problems using my smartphone or IPAD.
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AT&T Mail Setup
Am trying to submit a repair ticket for my phone home line but after entering my phone number I get the following error. Address: https://repair.att.com/repair/landing.do Error: Proxy Error The proxy server received an invalid response from an upstream server.The proxy server could not handl
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Landline Phone Troubleshooting
Im so mad right now! I sent in 2 trade in and they were sent to the wrong warehouse supposedly, now they are trying to tell me I’m out over $2000.00! A manager who has been with Att for 20+ years said no worries I found them I’ll handle it. Never heard from him again. Call the number he gave me as
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Phone & Device Upgrades
I lost access, I was a secondary user. I need to access to this account, all of a sudden couldn’t login anymore ! it’s prob been a couple of years since.
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AT&T Mail Login & Security
I keep trying to add my ACP benefits to my account but it keeps taking me to a page that says something went wrong there's a problem trying to connect to your profile. What do i do?
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AT&T Internet Account
There is a telephone line attached to my house that hasn't been used in at least the last 20 years, it is making creaking noises when the wind blows and the neighbors tree branches pushes it around as well. How do I get the phoneline taken down? How do I post when the words I enter into the topic a
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Landline Phone Troubleshooting
900766 The above verification code should have posted my first comment but the comment disappeared off the device. Need a split screen app to avoid toggling to get verification codes fir comments in the complaint section regarding CREDIT FOR MISSING DAILY SERVICE. THE COMPLAINTS IS, HAVE NOT
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Network Coverage
When attempting to log in to the AT&T server (through Currently.com) to access my email, AT&T directs me to first verify my cell phone number. Not sure I ever gave AT&T that number. When I enter it (or any number) to get the verification code, the "Submit" button stays grayed out and not
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AT&T Mail Login & Security
CenturyLink Directv installed 10/24/2019 CenturyLink closed internet, home phone and Directv on 6/28/2022 CenturyLink paid in full on 11/4/2022 ATT - was only used for wireless. We closed that account 6/21/2022 Received notice from Collection Agency that ATT is trying to get paid a
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