Hi, I've tried unlocking my Pixel 7 from AT&T it got approved, the problem is the email says unlock not sent. Use these instructions and this code from your device's manufacturer to unlock your device. Your unlock code: UNLOCK_NOT_SENT   Your unlock instructions: ${masterData.unlo

Ok so, I recently bought the iphone 14 Pro Max and I bought it under a family members upgrade that is on my line instead of my own. The phone is for me I want to use it. So when setting up the phone it asked to confirm the number the phone was bought for but this isn’t my number. Is there anything I

My phone was reported lost or stolen not by att but a different phone company and in a different country. What should I do

I decided to trade up my wife and I's devices. So we ordered an iPhone 15 Pro and and iPhone 15 Pro Max at the same time with the same order number.  We received notification of two different tracking numbers and two different shipments.  They both arrived today and hers (iPhone 15 Pro) w

Hi my name is Salman , from Pakistan. Recently i have baught an iphone 13 pro max from local market . Its AT&T locked and i want it to b unlocke. I forwarded request to AT&T support but now they are claiming this phone is stolen . I have all the recipts and box of this phone . I have a reque

I have been with ATT under a family plan for the past 3 years. Last week I used the trade in promo for the iPhone 15. Another line on the family plan requested deactivation. In this case, will my trade in promo credits become invalidated? This is what the T&C state: For new lines, if you canc

Why does my Samsung 23 ultra, and Samsung pro 5 only work when within close vicinity of each other. I pay for service on both devices and number sync is activated and says it is connected.  But if I leave my cell phone on the desk and go for a walk more than 50 feet away I get a "phone disconn

Hi, I am trying to upgrade in the Smart Home Manager app the $7 upgrade to get VPN , it is not giving me the upgrade when I select it like it normal has in the past, thx

Ever since  I signed  up for att it's been (Edited per community guidelines) to start off the salesman  at Walmart lied and tricked my wife into signing up promising lower rates than what we were paying  with Verizon   he promised the balance  on our current  phones would  be taken care of by att. F

I am unable to log into the myATT app or the ATT website to pay my bill as I am in a location that ATT seems to block access - my bill is due tomorrow, so eager to settle the account!!

Hello, I wanted to have my eSIM unlocked on a ATT iPad. I purchased this M1 iPad Pro on eBay and would like the eSIM unlocked for any carrier. I’ve seen this posted a few times so decided to do the same. I basically copied and pasted this thread with my info. https://forums.att.com/conversations/app

I signed up for a new account: 4 BYOD lines and home internet. The AT&T employee verified my ID in person and ran a credit check which came back as “very good to exceptional” (800+) When they got to the last step, they simply said, “I’m sorry your account wasn’t approved for activation. I have

Call of Duty fans rejoice!   Treyarch, the Studio behind Activision’s latest installment in the Call of Duty franchise has just released a major update to their popular battle royal game mode Blackout. The latest season brings new weapons, characters, vehicles, map locations, and features to

If ending AT&T cell phone services will I still be able to access & use my @att.net email I've had for years?

Outlook is giving me the following message when retrieving email from my bellsouth.net account: "Your POP3 server is providing inconsistent information. The number of messages returned by the STAT command does not match the number of items returned by the UIDL or LIST commands.  Contact your

I received the MiFi 18000 product today, but it doesn't have a SIM card in it, so I can't use WiFi. What should I do?

I am on my ex’s plan and he’s tracking my movements. He won’t give me the account number or the pin and the rep at the AT&T store said changing carriers and phone numbers won’t matter, he will still be able to track me, is this true? Is there anything I can do short of a factory reset?

Would any of the employees at AT&T be willing to spend hours on the phone to contact the Power Company trying to get some customer service. This is the situation we, your customers, have at AT&T. Hours on the phone, constant transfers to the supposed "Supervisor" which is only the next emplo

Hello. I did an upgrade using Next at Apple. I pick up the new phone at the Apple Store tomorrow. My question is, who do I turn in the old phone to? Do I give it to Apple or do I go to an ATT Corporate store or mail it back to ATT? Thanks!

Talk about my bill and why I cannot go on app