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Is switching to Verizon my best option

I have been a customer since 2009 and currently have 7 Lines with Att. In September I upgraded 3 lines to the new Iphone 14 Pro. One of the lines I upgraded was the wrong line and after receiving the phone and realizing my mistake I went to the local Att store and told them I wanted to cancel the or

Questions

 • Wireless Account

14

2

0

SCAMMED into getting DirecTV with current AT&T plan

I was scammed by an ATT rep who said my bill would be lowered by $70 per month for putting an atrocious dish on the side of my property. I’m paying $30 per month not attached to my bill. I’m receiving no combined bill or discount. It’s treated as a separate account. I spoke to ATT which said there w

Questions

 • Wireless Billing

28

4

0

Need help

Can't receive codes

Questions

 • Online Account Access

17

2

0

Have I been scammed by an AT&T rep?

About six months ago, I changed my AT&T plan to one a bit more affordable. We had been paying about $90/month (I had a teacher's discount) before taxes and fees. New plan was $75 with unlimited data. A good deal. Before formalizing the switch, I saw a summary indicating that this plan was sig

Questions

 • Wireless Billing

33

5

0

Fiber Optic Availability

ATT ran fiber optic down our road over a year ago in Harris County, Tomball, TX. There are pull boxes all along the road. We currently only have poor satellite internet available on our road, so the entire street is desperately waiting for ATT to turn this service on. Why after a year is this still

Questions

 • AT&T Fiber Ordering

27

2

0

My AT&T, high-speed Internet is hacked with a bow Bogan ip address

203.0.113.42 that’s the Hacker I believe or 99.35.19.134 can anyone help me to find out where this this is playing to where it’s coming from I know it’s hacking my AT&T modem that be BG something 700 it’s a Motorola me by Motorola. It’s a model it’s a modem an

Questions

 • AT&T Fiber Account

23

1

0

Accepted Solution

Official Solution

I cant access my account online

I dnt have access to the number on file

Questions

 • AT&T Internet Account

216

5

0

Accepted Solution

Official Solution

UVerse app makes me sign in every time I open it now

This is getting frustrating! It’s just a TV guide listing! Even though I tap the box for the app to “remember me”… every time I open the U-verse app, both the user name field and password are totally blank and I have to input my whole email address and password to sign in to look at TV listings.

Questions

 • U-verse TV Account

193

4

AT&T Antivirus Plus

Hi,       I am asking here after spending over 3 hours with AT&T customer care. When I try to get the AT&T internet suite for my new PC it gives error "Error: An error has occurred. Please try again later. If the problem persists contact customer support".  Any help wo

Questions

 • AT&T Fiber Account

167

9

0

Accepted Solution

Official Solution

Mcafee security through AT&T

Im requesting help on how to get my McAfee personal security through AT&T to my laptop tray.

Questions

 • AT&T Internet Security

223

12

0

unable to download mcafee

I am trying to download AT&T security powered by MacAfee and coming across the below error. I see in forums that this issue is resolved and reached out to customer care several times. I was told necessary ID was activated and transferred me to Mcafee support, due to the same error they could hel

Questions

 • AT&T Internet Security

6

0

0

At&t Antivirus Plus

I've been trying for almost a month now to download the At&t Antivirus plus. I've called Att customer support, with no resolution. Contacted McAfee, who said the problem is on At&t's end. Has anyone been able to download and install this? Does it even exist?

Questions

 • AT&T Internet Security

44

3

0

Antivirus Mcaffee

On how many devices is allowed to AT&T fiber customers to install Antivirus program free?

Questions

 • AT&T Fiber Account

19

2

0

Att.com redirects me to directv.com

Every time I try to login to att.com I am redirected to my account on directv.com. I have tried multiple  browsers and multiple devices but everyone of them sends me to my DirecTV account when I try to login to my att account.

Questions

 • Online Account Access

7.3K

11

0

McAfee

I can't download McAfee. When I go to page it gives me an error.

Questions

 • AT&T Internet Features

59

4

Why is it so hard to see my order status page?

I ordered fiber over a week ago and it says package is shipped and all im trying to do is track my order but i keep getting redirected to the troubleshoot and repair site and says it cant access it over and over again. Getting anywhere on this god forsaken website is a nightmare. Redirects and cons

Questions

 • AT&T Fiber Ordering

11

1

0

create account

I don't have a account but i need one

Questions

 • Wireless Account

15

1

0

sbcglobal.net receives emails but is locked so I cannot do anythimg except read emails

Could this have anything to do with windows 10 which I loaded on this computer? Email works perfectly on my other computer which has windows 7.

Questions

 • AT&T Mail Features

12

1

0

Re: Terrible ATT service in SW Florida

I live in Naples and everywhere I go I either have no service at all (zero bars) or I have one bar.  No matter where I am, I am told Verizon has better service than any other phone service in this area, which is really unfortunate because I have 2 phones, a watch, and my cable service through at&t a

Questions

 • Network Coverage

1K

6

0

Customer Service Smirk/Mock

Am an ATT subscriber since 2011 and still am loyal. Upgraded my phone to IPhone 13 this week going to the ATT store at 17500 Bloomfield Ave, Cerritos CA. Got promo discounts on it/Paid it/Easy setup and was out of the store happy. Upon reaching home, got confused with my receipt. Since its not t

Questions

 • Wireless Account

31

3

0

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