Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (356.1K)

Activity
Why should I have a weak WiFi with a new internet installation

Sometimes (especially during ballgames, but not limited to ballgames)my tv will buffer so bad it completely stops. Sometimes WiFi is so weak my security cameras won’t connect.

Questions

8

1

0

Activate cellular modem router

How to setup

Questions

8

1

0

how to get military discount on bill

credit

Questions

7

2

0

How do I Upload proper documents

I'm trying to upload my documents for my recertification application

Questions

5

0

0

Accepted Solution

Online gaming drops constantly starting 3 months ago

Elder Scrolls Online on PS5 ran smoothly for the past year but about 3 months ago, it started dropping every 15-30 minutes, which made it really unplayable. At first we thought it was on their end because they had a massive update and people were having issues, but those cleared up and we were stil

Questions

16

9

0

Can not sign in to yahoo att mail on google chrome. No problems on edge

When I click sign in on google chrome, the system goes through this long loop, indicating that I am already signed in and eventually tries to sign me out but does not succeed. I get the following response: https://signin.att.com/dynamic/iamLRR/LrrController?IAM_OP=error&errorCode=902&appNam

Questions

7

1

0

Status of outage in 35124 area

First of all … this is NOT ABOUT AT&T FIBER …. But those are the only choices under “topic”. I’m a former AT&T employee of 48 years and recently surplused 3 weeks ago. I now know how our customers feel trying to get information! It’s like being on a merry-go-round trying to get help from a L

Questions

10

1

0

Consistent outages

Every single day from 9AM to about 1PM my Internet is out. We've had three techs look at everything, we've replaced the modem, and this is now the sixth day in a row.  We both work from home and this has cost me and my wife money.  I need a fix or I'm moving all of our accounts elsewhere.

Questions

13

1

0

5G Standalone

Your current SIM does not support 5G Standalone. Contact your carrier for more information.

Questions

5.7K

6

Active armor VPN over active

The vpn feature won’t stop turning itself on. I am home on secured wifi and it keeps turning itself on. I turn it off it turns right back on immediately. It is a never ending cycle. Does not matter the setting in the app. The VPN just feels it should be on all the time.

Questions

83

12

rewards $150 dollar card

i was told i would get a 150 dollar card mail to my address for keeping the att internet service on for a month and i have never gotten it. i was promised by the sales person so i should get it

Questions

16

9

0

HELP PLEASE - I HAVE BEEN SCAMMED OF MY IPHONE

Hello! I switched to ATT a couple months back and was only getting internet. When the technician was at my house installing the new internet, an In-Home expert showed up and started selling me on new stuff. I liked what she was telling me, and ended up trading in my iPhone, and buying a new one for

Questions

62

12

0

They said $350 traide in when it is really $80

When I bought my new iphone at Best Buy, they said that I could get a $350 trade in for my perfect condition old phone: XR/128 GB. I called AT&T for a mailing kit, and they said that I would get $350 for my old phone. They sent me a link to get a mailing kit, and the link said that all I can get

Questions

11

1

Delayed wireless voicemail

For at least the last 3 years, sporadically, when someone leaves a voicemail on my iPhone it won’t appear on my phone until hours or days later. The problem has become more frequent in the last couple of months. This is an ATT issue, not an iPhone issue, and there have been droves of complaints abou

Questions

14

8

0

Accepted Solution

Facturacion indebida

En Abril pase día internacional para negocios 10.00 es Mayo pase día internacional para negocios 40.00 En junio pase día internacional para negocios 20.00 En Agosto pase día internacional para negocios 10.00 Yo vivo en argentina y no uso el servicio aqui , porque me facturan si el movil esta apa

Questions

16

5

0

Accepted Solution

Official Solution

How to unsuspend & restore my AT&T account

Hi i am on a 2 year contract mobile share plan with one of my friend. And i will be going overseas for 2 months. Is it possible to suspend my at and t plan for 2 months and how much would my friend be charged when I'm gone?

Questions

241.2K

14

0

Malicious URL blocked by ActiveArmor

I have had several of these popup notices. Is something on my phone trying to access these sites? I am not on a browser when this happens. Happening randomly. PlayProtect scan shows no harmful apps.

Questions

437

8

0

Help accessing hacked att.net email

Previous contact from AT&T expert was closed because I didn't know how to access direct messaging and out of frustration, I failed to make frequent forum checks. How do I reconnect to someone for help?

Questions

7

7

0

Unable to pull ATT emails into third party app

Hello, I am trying to pull my att.net email address into several third party email servers (Windows and Postbox) and have not had any success. I keep getting a message "settings, user name, password could not be verified".  I have used ATT settings but have tried numerous times.  I even d

Questions

4

1

0

Abroad

I am currently living abroad in South Africa and need to access my At&t number linked to my US bank account for 2FA. How can i receive 2FA messages? Also I cant log into my At&t account either.

Questions

62

14

0

Not finding what you're looking for?