
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Sometimes (especially during ballgames, but not limited to ballgames)my tv will buffer so bad it completely stops. Sometimes WiFi is so weak my security cameras won’t connect.
Questions
•
Other Phones & Devices
I'm trying to upload my documents for my recertification application
Questions
•
AT&T Internet Plans
Accepted Solution
Elder Scrolls Online on PS5 ran smoothly for the past year but about 3 months ago, it started dropping every 15-30 minutes, which made it really unplayable. At first we thought it was on their end because they had a massive update and people were having issues, but those cleared up and we were stil
Questions
•
AT&T Internet Account
When I click sign in on google chrome, the system goes through this long loop, indicating that I am already signed in and eventually tries to sign me out but does not succeed. I get the following response: https://signin.att.com/dynamic/iamLRR/LrrController?IAM_OP=error&errorCode=902&appNam
Questions
•
AT&T Internet Security
First of all … this is NOT ABOUT AT&T FIBER …. But those are the only choices under “topic”. I’m a former AT&T employee of 48 years and recently surplused 3 weeks ago. I now know how our customers feel trying to get information! It’s like being on a merry-go-round trying to get help from a L
Questions
•
AT&T Fiber Account
Every single day from 9AM to about 1PM my Internet is out. We've had three techs look at everything, we've replaced the modem, and this is now the sixth day in a row. We both work from home and this has cost me and my wife money. I need a fix or I'm moving all of our accounts elsewhere.
Questions
•
AT&T Fiber Equipment
Your current SIM does not support 5G Standalone. Contact your carrier for more information.
Questions
•
Network Coverage
The vpn feature won’t stop turning itself on. I am home on secured wifi and it keeps turning itself on. I turn it off it turns right back on immediately. It is a never ending cycle. Does not matter the setting in the app. The VPN just feels it should be on all the time.
Questions
•
AT&T Internet Security
i was told i would get a 150 dollar card mail to my address for keeping the att internet service on for a month and i have never gotten it. i was promised by the sales person so i should get it
Questions
•
AT&T Fiber Account
Hello! I switched to ATT a couple months back and was only getting internet. When the technician was at my house installing the new internet, an In-Home expert showed up and started selling me on new stuff. I liked what she was telling me, and ended up trading in my iPhone, and buying a new one for
Questions
•
Phone & Device Upgrades
When I bought my new iphone at Best Buy, they said that I could get a $350 trade in for my perfect condition old phone: XR/128 GB. I called AT&T for a mailing kit, and they said that I would get $350 for my old phone. They sent me a link to get a mailing kit, and the link said that all I can get
Questions
•
Apple
For at least the last 3 years, sporadically, when someone leaves a voicemail on my iPhone it won’t appear on my phone until hours or days later. The problem has become more frequent in the last couple of months. This is an ATT issue, not an iPhone issue, and there have been droves of complaints abou
Questions
•
Device Features
Accepted Solution
En Abril pase día internacional para negocios 10.00 es Mayo pase día internacional para negocios 40.00 En junio pase día internacional para negocios 20.00 En Agosto pase día internacional para negocios 10.00 Yo vivo en argentina y no uso el servicio aqui , porque me facturan si el movil esta apa
Questions
•
Wireless Billing
Accepted Solution
Official Solution
Hi i am on a 2 year contract mobile share plan with one of my friend. And i will be going overseas for 2 months. Is it possible to suspend my at and t plan for 2 months and how much would my friend be charged when I'm gone?
Questions
•
Wireless Billing
I have had several of these popup notices. Is something on my phone trying to access these sites? I am not on a browser when this happens. Happening randomly. PlayProtect scan shows no harmful apps.
Questions
•
Android
Previous contact from AT&T expert was closed because I didn't know how to access direct messaging and out of frustration, I failed to make frequent forum checks. How do I reconnect to someone for help?
Questions
•
AT&T Mail Login & Security
Hello, I am trying to pull my att.net email address into several third party email servers (Windows and Postbox) and have not had any success. I keep getting a message "settings, user name, password could not be verified". I have used ATT settings but have tried numerous times. I even d
Questions
•
AT&T Mail Setup
I am currently living abroad in South Africa and need to access my At&t number linked to my US bank account for 2FA. How can i receive 2FA messages? Also I cant log into my At&t account either.
Questions
•
More AT&T PREPAID Discussions