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Reward cards not received

A few months ago we had an in home expert switch our service over from Sprint/T-Mobile to AT&T. She was very knowledgeable and thorough with the entire process. When she offered the Visa card or bill credit for $250 each line we specifically watched her select the customize button and select the

Questions

 • Wireless Account

11

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Paramount+ and Showtime to Merge

https://tvline.com/2023/01/30/paramount-plus-with-showtime-rebrand-cable-network-name-change-explained/ It seems that everyone who pays the $10/mo for Paramount+ will get Showtime included. The names of the linear Showtime channels will be renamed. Content should stay very similar. What doe

Questions

 • Watching U-verse TV

11

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0

Closed

Direct TV cancellation

It is a disgrace cancelling Newsmax. Do NOT tell me it is a cost saving measure. You have many news networks only producing The leftist views. You are a start of Communist activity. Do not call me a Conspiracy Theorist!🤬 I am an American outraged and everyone should be! Do not order Direct TV or AT

Questions

 • Watching U-verse TV

15

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Closed

Lineup

Why have you removed Newsmax? Many people want alternative news to the mainstream. If you continue to block. We are out! 30 days

Questions

 • Community lounge

20

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Log in

Need help logging into my account

Questions

 • Online Account Access

10

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AT&T 2G Service with BGW320-500 5G port - 5/2.5/1 support with ASUS AX11000 2.5G Primary WAN port?

Hello, 1: Had AT&T 1G service connected to AX11000 for years now. (uVerse Residential router) 2: Upgraded to AT&T 2G service (BGW320-505) with 5G port (5/2.5/1) connected to ASUS AX11000. 3: The ASUS Primary WAN port is 2.5G. Can't get this to connect as 2.5G. It ONLY works as 1G 4: Is

Questions

 • AT&T Fiber Equipment

9

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0

Port Number from Net10 to eSIM and AT&T Prepaid Plan

I need to port my daughter's phone number from Net10 to an AT&T prepaid plan. She has the new iPhone that only accepts eSIM. I wanted to purchase the plan online but it looks like the only option is to receive a physical SIM card. Is the best approach for this situation to go to an AT&T stor

Questions

 • More AT&T PREPAID Discussions

24

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Unable to apply my ACP benefit to my AT&T prepaid wireless

I have been approved for ACP and I already have an Application ID number. I'm trying to register the benefit with ATT prepaid with this form: https://attprepaidebb.com/ and I'm entering the correct data. I also called National Verifier to make sure all data are correct. However, on the last page,

Questions

 • More AT&T PREPAID Discussions

23

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Network problem

Hello I’m not getting any network when I put my SIM card in my iPhone 14pro max

Questions

 • Apple

11

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Cannot log into online account

I cannot access my online account for my business. I have essentially been locked out since August of 2022. Thankfully autopay still works, but as far as managing anything online I'm completely in the dark. I have a business account with 10 wireless plans.  Somehow, when making a change

Questions

 • Wireless Account

12

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At&t Router setup and sim actiation

Hello I'm trying to activate my att sim card for Hotspot to my att wifi access router I'm so clueless on what to do here can someone please help me

Questions

 • Other Phones & Devices

6

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My router doesn't serve DNS on Ethernet ports

I have multiple devices connected to my router. One is a wireless AP, that works fine all devices connected to the AP work fine. However devices connected directly to the router have stopped working. They receive a DHCP lease but do not receive DNS answers and setting the DNS servers manually also d

Questions

 • AT&T Internet Equipment

8

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iphone 14 Pro won't connect 800 number - 3 beeps and disconnects

I have called ATT 4 times already and no one has been able to fix this problem or followed through on fixing it - "advanced" tech support has been a joke. I have a new iphone 14 Pro. I try to call a specific US customer service 800 number for a popular shoe company (that works on other people's phon

Questions

 • Apple

48

7

0

landline phone

I have been paying for a land line phone for years before we set up our DSL account. The rates continue to increase on the phone line. Since the phone goes off when the electricity does I assume it isn't my original land line, but a digital one --Is there a cheaper alternative phone service than wh

Questions

 • Landline Phone Plans

16

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Accepted Solution

Fiber Optic question

Is ATT modem Cat 6 wi-fi and does it handle quad band as well as tri-band?

Questions

 • AT&T Fiber Equipment

24

1

0

Configuring AT&T Fiber with Netgear Orbi

Hello, I have AT&T Fiber using an 2Wire 5268AC gateway. I also have a 2-node Netgear Orbi mesh network using RBR850 routers. I have configured them both for the gateway to passthrough the internet traffic from the gateway to the orbi, but I've been using old documentation from users in these c

Questions

 • AT&T Internet Equipment

723

5

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Number Transfer PIN

I have two (2) ATT phones, each with it's own phone number. Will ATT have to generate two (2) separate Number Transfer Pins, one for each phone?? Can both new Number Transfer Pins be generated and provided from one (1) phone call to ATT, from one of the two (2) phone numbers??

Questions

 • Account Features

9

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BGW210-700 Broadband light is solid red but I still have internet. Why is it red?

I unplugged the power, waited over a minute, plugged back in. Power and Phone return to solid green but Broadband is still solid red. Noticed this a week ago but since all services are working, don't know why Broadband is red?

Questions

 • AT&T Internet Equipment

23

5

0

Recycling Lithium ION batteries from smartphone

I need the following Safety Data Sheet for the following equipment in order to recycle the Lithium ION batteries to the recycling center. Blackberry C-X2 BAT-11005-001 Blackberry C-S2 BAT-06860-003 Blackberry BAT-03087-003 Blackberry BAT-14392-001

Questions

 • Other Phones & Devices

12

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Unprofessional store manager

I have purchase two phone for my kids for Christmas and one of the phone keep getting kick back the number to t-mobile. Which direct me to the store to get my order corrected. I was able to work with a rep that was able to help me order the lines and active them. After two days later my daughter pho

Questions

 • Wireless Account

14

1

0

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