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ASUS ZenWifi ET12 with ATT Fiber upgrade not going well

I'm trying to improve my internet speed and reach by upgrading my router with the ASUS Wireless ZenWifi ET12 Mesh system. I currently have ATT Fiber with a 2 GIG connection but I'm mostly in the 150-250 Mbps range.  I have done the following and have got an internet connection but the speeds a

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AT&T Asurion is a SCAM

I used Asurion insurance to get a new phone back in June. They shipped me the new phone and gave me a box and return label to ship back my broken phone. I dropped off my broken phone package at USPS and they gave me a receipt. 4 months later in October, I get a $350 bill from AT&T because they s

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2.1K

26

Stuck in a loop

I am trying to get new traditional landline service and have called 1-800-288-2020, 1-866-5955, and lastly 1-800-772-3140 as I am 88 yrs old and just want a single landline so my emergency alert caller will work. I am low income and need Universal Lifeline service. I've been on the phone over an hou

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38

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Unable to access AT&T/Yahoo email on desktop webmail or Yahoo app

Since yesterday evening, both webmail on my computer and the Yahoo app on my Android phone fail to log me in. I've gone through the password reset process and successfully set up a recovery email address, but the computer is stuck in a loop back to selecting an account (my DSL account, which it says

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36

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Smart Home Accessory Bundle

I noticed a line item on my account titled, “Smart Home Accessory Bundle with Fiber.” I have no idea what that is. I didn’t receive anything other than the normal router, etc during my install about a month ago.

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21

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Warranty

Is it better to file a claim with a broken phone or lost or stolen phone

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28

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Att fiber DNS server?

Please bear with me as im only the business owner. We've just switched from cox internet to att today however we have a sonicwall tz300 which has the cox dns servers. Would I just simply input the att fiber dns server any will be up and running? Also do I need to enable ip pass-through and select th

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291

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BGW 320 LIMITS SPEED TO 100 MBPS

Hello! I've done a ton of research and tried everything. Now I'm not sure what to do.  I have 500 MBPS speed ATT Fiber and recently got the BGW 320 as an upgrade from the 200 series to see if it would fix the issue I'm having. I have a netgear orbi router and done all necessary steps to pu

Questions

1.3K

17

AT&T Air speed dropped from 400 to a few Mbps x3 weeks, despite multiple resets and calls to Help line.

We live in Willow Glen, San Jose, CA. We switched on 3/20/24 from AT&T DSL (which we've had for many years, reliably gave 30-50 Mbps consistently) to AT&T Air, with initially very impressive results, i.e. 300-400 Mbps so were very happy. This lasted until ~5/2/24, when we started getting res

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119

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Internet Air error code E013 - will not connect to tower - can't get help on the phone

I have moved my hub to three different locations (windows facing east, south and west in on the second floor or a 2-story house) and none of them will connect to the cell tower. I am unable to get help over the phone. I was on DSL and AT&T cut that off and now can't support their Internet Air th

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67

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Delete an email account

Need to delete an email account but doesn't show on my account as one of my emails. Only 3 show on account and I have 7, want to delete one. Yahoo AT&T email account.

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932

2

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How to block a number on a different device then mine

How do u block a number that texts my kid and is not supposed to

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28

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Can?t access email

Can?t access sbcglobal email. Account hacked.

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35

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Not receiving recovery email from FB

No filters, no blocks but not receiving emails from Facebook to reset password. They are not in spam either. I have received email from them before and other email seems to be arriving fine. Going on for over a month now. Yahoo says it is a known issue with AT&T.

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25

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FOX NEWS CHANNEL FREEZING UP

FOX NEWS STATION IS THE ONLY CHANNEL THAT KEEPS FREEZING UP. CHANGE CHANNEL AND COME BACK TO FOX NEWS AND IT WORKS FINE FOR A COUPLE OF MINUTES AND THEN IT FREEZES UP AGAIN.  THIS  HAPPENS ALL DAY LONG.

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249

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Wifi outage for over a day, and I'd like answers.

For context: I have recently gotten two foot surgeries within a month, and my mom is in the hospital from heart surgery. Over a day ago we received a text stating an outage in our area - literally within our couple blocks. We are given no other information - I have called, I have used the virtual as

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385

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att fiber marker replacement

I have a pole that has fallen that marks the fiber cable in the yard. I made 3 calls this morning to att to try and get someone to replace the marker. 2248 Attilburgh Blvd Melbourne FL 32904  Go to google maps and look up the address and you view the pic associated.  You can clearly see t

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26

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I have prepaid

Phone keeps hanging up during calls, says no service or sim card and cellular network not available. Also does att ask for pin number IMEI number and sim card number when you text them?

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17

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Dropped phone in the lake

I dropped my phone in the lake and now for some reason they have fraud on my number they won’t release it back to me! I have been a customer for over 12 years and all they say is they can’t talk to me about it. I have been paying from the same bank account for that same 12 years. I even went to a at

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22

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not receiving email from a specific sender

I'm not receiving email from a specific sender and I need your help to allow the emails through. I have checked my SPAM folderI have Reset my Email PasswordI have cleared my cache and cookies from your web browserI have checked the filter and ensured the the email sender is not blockedI

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