My old SIM card became defective and today I picked up a new SIM card at the AT&T store. Now the car is asking me to configure the APN for the card/car. AT&T sent me to my car dealer who showed me the manual where it says this can only be done by the service provider. Tech support also sent

We completely gutted a house for a remodel. I’ve run both rigid and flexible conduit, including service entry point from exterior into crawl space. AT&T just built out fiber network where we live. My main question is, assuming the ONT/gateway aren’t next to TVs, what connection will DVR and

I submit the IMEI 355134281277358 to att.com/device unlock and the email response is to use the device unlock app. There is no unlock app on the phone. When I searched with Google, I found an AT&T DeviceUnlock application, but it will not install, it says that the device is not supported.

one of 4 accounts stopped working on Thunderbird. Can log into web and messages there and continue coming in. Message is there are no messages just like it does when there are actually no new messages. Can watch in activity manager and looks normal, just doesnt download the new messages. it is not t

​I recently bought the S22 Ultra under the impression I was going to receive a $800 credit. I sent my old device in and got an email saying it was received by the warehouse. After a couple month of not seeing the credit I called support and they informed me that the activation lock was still on and

How do I send a compliment for a specific individual for superb customer service?

I’m just trying to find out if I have a free HBO Max subscription as a result of having an AT&T Unlimited plan. I’ve tried calling multiple times. First attempt, you could hear the customer service (CS) agent joking and laughing with the others in the background (and they sounded like they were

I was given Reference # CM20230830-157024544. My recent auto draft by ATT was for an amount less $121.19. I assumed this is because the credit was being provided - but the $121.19 is now showing as a past due balance. The charges stemmed from trying to connect an apple watch to my account. It would

In May 2022 I upgraded my phone using the free Samsung with trade-in on 2 different lines. I have never received those credits.  When does that happen?

how can i get a list of call i received or made this last billing period. why does your system make this so difficult?

My wife and I visited an AT&T store last night to change her account type and pre-order a new iPhone. Long story short, the account was suspended due to suspected fraud. I've tried calling the fraud dept but I'm getting nowhere. Can someone please contact me? My wife uses the number for her busi

Why is there no data icon on my Samsung galaxy s10 when I swipe down and what can be the solution for it

Fax appears to work - rings but never connects. Why?  Started after changed  from landline to digital

Why do I only get 4glte when I use to get 5G nothing changed on my end. My other phone gets 5G why don't both get 5G.

I live in a gated community in Danville and there are two very old cement utility boxes in our shared yard. One is marked “PT&T” and the other is marked “Pacific Telephone”. We have lived here for 7+ years and have never seen anyone access these boxes for any reason. There are new big green AT&

I recently subscribed to ATT digital phone as my new landline. I previously had Spectrum. My new phone calls all phone numbers but it is not receiving numbers from Spectrum home phones. I receive calls from business and cell phones just not from 2 spectrum landlines (that I am aware of). I was recei

I log in and it only shows messages through 9/16/23. When I send a message using the account it goes nowhere. 

We have a cellular repeater system in our manufacturing plant that can not achieve sufficient bandwidth for cellular communication within the facility. It has been explained to me that the reason for this is that the 2 nearby AT&T cell towers can not handle it when we turn the signal gain up hig

In the household i have roommates, there's already spectrum internet. I was wondering if we can also get ATT internet Fiber under the same address, would that be allowed or not possible?

Hi, we just switched from Xfinity to ATT Fiber.  Internet is super fast (wired and wireless) when it works, but every 2-3 days the internet goes down!  90% of the time, we just need to reset the BGW210 router and internet comes back.  10% of time requires reboot the PON device.