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Caller ID

We have tried numerous times to update the name that appears for the caller ID and it will not update. We are on day 10, and still has not updated. Has anyone had any luck on how to fix this?

Questions

6

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Adding ATT email to Thunderbird

How do I add my ATT email to Thunderbird

Questions

8

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Closed

5G Planned Expansion Map by Tower

Any what to find out when particular towers broadcasting ATT 4G/LTE will be upgraded to 5G? I’m on the fringe area of a 5G ATT tower that’s about 6 miles away from which I can get one bar out on the second story deck of my home, but I would need to purchase a $300 cellular booster and yagi to make

Questions

1.7K

6

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Charged for retuned equipment

I have been charged for equipment I returned within the 21day window.  I have called 611 twice.  My dispute has been escalated twice.  Nothing has been resolved.  I have given them the date I received an email confirming equipment was received.  Their "back office" must be run by (Edited per communi

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17

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Forgot password and Security questions. How to reset att.net email password?

Hello. My att.net email account was made a few years back when I first got att internet. My internet is still tied and active to this account but I don’t seem to remember the password or the answers to the security questions. When I try to reset my password, I get to a screen that prompts me to ente

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12

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Official Solution

College student discount

I'm wondering if you offer discounts for college classes

Questions

128

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Sbcglobal.net Access

Hi, how do I regain access to my sbcglobal.net email?

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15

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Moving an At&t manhole due to construction

I work for a Dallas developer and we have a right of way easement over one of your manholes. We are going to need you to relocate this manhole. The location is on Marilee Rd, Garland, TX. Please email me at [email scrubbed] with a response or good number to call for this.

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23

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Let's make sure it's you

I am locked out of my at&t account. I cannot pay bill. Let's make sure it's you The number shown is old aT&T number which was disconnected several years ago.

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16

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postpaid

how do you get a postpaid acct

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17

6

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Do I have to delete contacts one at a time?

How do I delete multiple contacts in AT&T Mail at once? I have a lot of outdated contacts that were somehow imported years ago. It will take too long to delete them one at a time. Is there a way to select/check the ones I want to delete and then batch-delete them?

Questions

32

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Lagging video gaming. 2

i have unlimited wifi plan - what is the best product to purchase to help my son's ps5 from lagging?. 2

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9

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MR6500 IP Passthrough?

Does the MR6500 (M6 Pro) have a selection for IP Passthrough in its web interface? It's predecessors offer that option (MR1100 and MR 5X00).

Questions

1.9K

14

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Closed

New to AT&T and cannot get more than one bar of signal anywhere

We live in Maine and we just switched from T-Mobile to AT&T last week, which was clearly the biggest mistake ever.  At least with T-Mobile, we consistently got at least 3 bars or more everywhere we went.  We have not seen more than one bar since switching to AT&T.  I have a brand new iPhone 14 Pro M

Questions

30

2

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AT&T refusing to apply credits to my account for money I paid.

AT&T pulled the whole, we haven’t received your traded in device form 6 mo the ago so now we are going to add these extra fees to your account, back at the end of July for an iPhone 12 that I traded in via USPS back in February 2023. After talking to many reps that could not help me I started ma

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14

3

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Homebase

I've had this homebase for years I would like a new router but I do not know how to go about it

Questions

71

3

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Change phone number back to original

Clicked change number on wrong device, need it reverted back asap. Did it a couple hours Ago.

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10

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My phone number isn't active

My phone numbers not active and it's a cricket number. My phone shows there to be another Samsung device connected to mine

Questions

132

1

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New phone

I was wondering if I would be still be eligible for the trade in plan to get a new iphone . I say this because the phone I have now isn’t paid off and was with a different carrier. does it matter ?

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140

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Accepted Solution

trade in installments of 36 months when you buy new iPhone from Apple after 12 months

what happens to trade in installments of 36 months when you buy new iPhone from Apple after 12 months and keep the same line with AT&T and do not take any upgrade promotion from AT&T? you loose the trade in credit from AT&T each month. I have lost trade in credit after I took upgrade pro

Questions

585

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