Our land has a 1950 easement that has been abandoned by AT&T. There has been no activity on the easement for decades. Can I get a release for this easement to remove the encumbrance. It equals 1.6 acres of land. Who can help me on this issue?SB

Horrible horrible! AT&T has a horrible system in place for reporting fraud! You cannot speak to a live person regarding the claims and no one responds after submitting a claim online. Speaking to the customer service Dept is like speaking to deaf ears! Apparently I spoke to a “supervisor” in the

So when I signed up I brought my own devices under the following program (luckily I screen shot it when I signed up). Get $250 in bill credits when you bring your own smartphone to AT&T.  The details clearly states "$250 in bill credits, applied in equal amounts of $10/mo over 25 months",

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Why am I being forced to try to use 5g when I have no service. What is the solution to switching the data to 4g lte? The "Standalone" field is shaded therefore will not let me make the change. Any assistance will be greatly appreciated.

My mom has an android and she continually has calls that go directly to voicemail. She's in a wheelchair and has transportation providers who are individuals that try to call her when they are on their way and the calls never go through. Any ideas on how to solve this issue. She checked her device a

I recently switched from ATT DSL to ATT internet air (fixed wireless). Problem is that my smart devices (google/nest assistants, smart TVs, etc) all interpret the wrong location resulting in content not being available such as local news, ads, and sports. I'm assuming it's getting a public IP from s

Hello, I received a new job but all of the emails such as the offer letter and emails setting up my account are blocked. I need to reset my account but I’m not receiving the reset emails. This is very frustrating!!! And I need this new job. Please help!

We took the International Day Pass. Never used it for a single day (maybe 1 day, if that, accidentally).  Even had “data switched off”.  We also bought a local SIM card to ensure we didn’t use AT&T.We got charged $140 at $10 per day.  Imagine ... Despite taking all precautions, i

I’m trying to find what channel the democrat debate will be in next week June 26 & 27 th

None of our residents at Fossil Creek at Westridge in Mckinney, Texas have ATT Fiber. Residents have between 50-75 mbps DSL lines. The Prestwyck neighborhood directly on the other side of Independence has fiber available to all residents. Both neighborhoods were built in 2017. What is wrong with our

Hello, My voicemail has not been working for months now. Every time someone calls, they get a message that says “Call did not go through… 058T.” I’ve already tried resetting my voicemail password, setting up visual voicemail, turning my phone off and on again. My coverage is fine. Please help. Tha

i need help figuring out how to get my phone back on and past balance due that i can't pay.

Came to ATT from T-Mobile, received 4 iPhone 13s as part of a promotion. I was told that ATT would pay off the phones that had an outstanding balance. This has not happened yet. The promo code was "Tradeoffer21" I've had my service since December 2021 and now I've just received a bill from T-Mobil

I just ordered the new 15. When placing the order I ensured I put the address i am currently residing at. When I checked my shipping status today, i saw that my phone would be delivered to my old address because it is the billing address on the account. I contacted fedex to try and reroute my packag

Fiber is installed in the POP at the end of my driveway. Most of my neighbors are using AT&T Fiber. I have been trying to get Fiber installed at my house for a year now.  In fact, when a local AT&T Technician is in my neighborhood, if they see me, they always ask me why I have DSL and

When I try to log into my account the message on the login screen states: "Let's make sure it's you. To keep your info safe, we'll send you a code to confirm your identity. Your code will be sent to xxx-xxx-xxxx (my cell number.)" The code is never sent. I've been trying for two years to login and h

I spent 1hr 20 min on the phone with a rep to upgrade to the new iphone 15. i paid off my balance as instructed.  I picked the color and the GB then i was told now i need to pay the tax on my phone of $108.87  i gave her the same card again she charged my account then comes back to tell m

I have a very old phone card that was for use with public pay phones. I would like to check the balance (if there is any balance that can be used) but the only way to check the balance online seems to require an "access number" and a "pin".   I have 4 different numbers on the back of this old c

I just became a new customer to AT&T saturday. I was not emailed a fan pin so I can't create a user account on my mobile app. Help! Please!