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Uverse pricing

Every year I experience pricing difficulties with Uverse service. I will not go into details but only mention that I did receive a promotion after service interruption of >45 days due to Hurricane Harvey. The promotion for a year now interrupted after 10 months. After reaching (much effort required)

Questions

768

4

0

Accepted Solution

Broken box cover

We need this AT&T underground box cover to be fixed and safe for people walking at night, it’s dark at night and a person can trip fall inside and hurt themselves. A cheap plastic cover was replaced less than a year ago and now it’s broken again. Please fix it ounce and for all with a stronger m

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22

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Credit check

I want to apply for new service and new cell phones but I want to do a credit chet with att to see if it makes my payment cheaper

Questions

18

2

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ATandT bait and switch sales tactics

I signed up for 300 mbps internet for $35 a month with my ATandT cricket phone service. Took them 4 weeks to get it finally installed after cutting the neighbors line in the process. Then I look at my bill and it says I owe $70 a month for 500 mbps. I text the lil sales girl and she got defensive s

Questions

31

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How can I change the primary contact on our church account?

I am a secondary - the primary user passed away years ago and no one can access his login. We need to place a trouble ticket and are being asked for a four digit pin that I do not have access to - please help.

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25

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ATT recently buried fibre optic cable in my yard and the contracter busted the sprinkler system,

ATT recently buried fibre optic cable in my yard and the contracter busted the sprinkler system, then buried it and then turned off the system so I would not know until the grass turned brown. I have been calling the number provided by ATT cust service (314 235 5328) for weeks but they do not respo

Questions

34

1

0

Hardship Program

Hi I am a RN that has been with ATT 30 years plus, I recently lost my job as a nurse. Are there any programs on First Net that assist clients who have been with at and t forever to help me pay my bill and internet? I tried ACP and they are no longer accepting applications.

Questions

15

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Accepted Solution

Official Solution

Bulk method to add Firewall Drop rules.

Is there a good way to dump an entire list of IP/CIDR ranges into the firewall rules for the ATT provided modems? I'm finding random Chinese devices trying to echo my device or send me random data that sometimes is already being dropped. I've gotten a list of IP ranges for the entire Region. but i'm

Questions

11

1

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AT&T to Alexa Number sync quit working suddenly

we’ve had one of my AT&T wireless phones working fine with an echo device for years. All of a sudden this morning after successfully making a call, the next time I tried echo told me I’d run out of contacts I can’t have more than more than 10 contacts. Please help me troubleshoot!

Questions

18

1

0

Accepted Solution

Official Solution

How to turn off Stream Saver

ATT has now hidden the toggle for Stream Saver. A few months ago, I could find it with a good deal of instruction-searching, since the online instructions never match what I actually see on my account screens, and many, many clicks. When I finally found the page now, on Manage My Data Usage, it says

Questions

2.6K

13

I think my data has been leaked!?

Recently I reactivated my phone number and noticed some fraud and stuff happening. I just need instructions on how to make things safe as possible for my family. I’ve noticed some fraud charges on my account and had to destroy that card. My mom changed my number over the phone but I’m worried that i

Questions

59

2

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cant leave voicemail for an android user in a different state

cant leave voicemail for an android user in a different state i have been in the past able to connect to my friends android and leave a voicemail until att starting having problems now i call on my iphone the my iphone will not go through to her voice mail or connect to her phone i have done all on

Questions

11

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COMPLAINT - Magin Razani 2024

During my time in Hawaii, Local Law Enforcement took up to 7 incident reports for missing cell phones of mine. Most of them disappeared on the BUS. Most busses had cameras,. Most videography went un-examined. All the thieves got away with my phones!I did address this immediately the day my phone dis

Questions

30

6

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internet down/outage and we have not been informed as to why

why is our fiber/internet service down? has been down since 3am ET this morning. we never received any notifications from at&t until several hours later. at&t gave us an 11am ET time for the service to be restored, then extended it to 9pm ET! we run a small business, this is the second outag

Questions

53

3

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trusted site

How can we stop blocking a trusted site? it keeps getting blocked.

Questions

19

1

0

Accepted Solution

House is Missing Fiber Box

I was sent my self installation kit yesterday. We tracked down where the fiber box should be, but there is nothing there for us to plug our new kit in. I’ve read other forums that there is a $99 charge to have a tech sent to install a new in these cases, despite having been told that fiber service i

Questions

33

2

0

Closed

my online Samsung Galaxy A14 5G - AT&T PREPAID - 64GB - order got cancelled however two time 43.46 USD transction on my credit card.

my online Samsung Galaxy A14 5G - AT&T PREPAID - 64GB - order got cancelled however two time 43.46 USD transction on my credit card. called so many time to customer care very pathetic service.

Questions

14

1

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Accepted Solution

Reaching Customer Service Live Agent 24/7

Is there a good number that someone can reach a live agent 24/7? We recently had an emergency while abroad and none of the numbers online could connect us to someone live.  

Questions

31

3

0

Unable to retrieve a password reset link

While trying to reset my password for a website, I'm not receiving the reset link sent that is automatically sent to my email. This just started happening a week ago, I've been logging onto the website for  years.  I've checked my spam...nothing.  I checked my blocked emails...nothin

Questions

16

1

0

Accepted Solution

model 1070 on hold indicator light not going off after answered by ML17929

I have a customer using (3) 1070 phones and (1) ML17929 - when a call is placed on hold with the 1070 and picked up by the ML17929 the on hold indicator light on the 1070 does not change - it continues to flash green and beep on the 1070 even after the call is answered and then ended on the 17929 -

Questions

16

1

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