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Remove my wireless account from Unified account

1. Apparently i have a wireless account which never shows up in my profile but i was given that number by C/S representative during one of the phone calls. 2. What i see in my profile is a unified account ID. I use to have Uverse TV service which i disconnected about 3-4 years ago. 3. Everytime i

Questions

 • Wireless Account

233

4

0

Samsung xcover pro streaming problems

After the latest update I haven't been able to open Netflix, I don't even get to the home screen I just get error 501-1006. I've cleared the cache and uninstalled/reinstalled it. I also can't watch hulu, I can get to the home page but no videos play.

Questions

 • Tones, Games, Videos, More...

16

1

0

Unable to de-unify account

I have 2 accounts. A primary account and a secondary account. I want to merge both of them into the primary account. As far as I understand, this can be done through transfer of billing responsibility - I request tobr from second account into the primary one. However, looks like the secondary accoun

Questions

 • Wireless Account

501

2

0

updating recovery phone #

Hello, I have a bellsouth.net email. The phone # for password reset/account recovery is no longer correct.  I would like to update it. I've searched endlessly and contacted AT&T support to no avail.  Support keeps telling me to see their support article which doesn't work becaus

Questions

 • AT&T Mail Login & Security

38

2

0

How to actually de-unify an account?

Hi all,I've searched and searched and keep coming up empty. In a nut shell, I am in a position where I need to de-unify my DirecTV and AT&T wireless account for reasons that should not be complicated, but, here we are.I call, and reps seem to have no idea what I am trying to do, I've been told

Questions

 • Wireless Account

415

4

0

International Call charged for whatsapp calls

My dad uses whatsapp to call his friend back in India. But, in April they were charged as international calls and we got a bill for ~$650. Victor (#VP230V) agreed that they should be reversed and gave me an assurance that I would be refunded the amount almost 3 weeks ago. Today I checked as I have n

Questions

 • Wireless Billing

1.3K

6

Gateway and host havoc ark server

Hey, I used to have a Ark: survival evolved server hosted by host havoc at my previous residence. I had AT&t fiber there as well but was not utilizing the gateway 320 that I've been set up with at my new residence. Everything else has remained the same - the server, my PC, and all their respecti

Questions

 • AT&T Fiber Equipment

13

1

0

Fraud, no service, already filled out the fraud inquiry form but haven’t gotten any help

We’ve been without cellphone service for a few days now. We filled out the fraud inquiry form and they then told us to call the number because they were the only people who could help us but we haven’t been able to get anyone on the phone.

Questions

 • Device Features

15

1

0

Accepted Solution

Split payment

Did the split payment option disappear? I only see payment arrangement (to pay later?) I just wanted to pay 1/2 now, 1/2 on due date What happened or am I wrong?

Questions

 • Wireless Billing

17

1

0

Another request for carrier visibility / carrier reveal on iPad mini

Same request as this previous post Bought the iPad on eBay and only the only carrier available to select in cellular settings is ATT, though it is unlocked. I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad mini. Please help,

Questions

 • Apple

20

1

0

Need help

Hi there, I don’t have any income. So please tell me how to apply for  Lifeline and/or the AffordableConnectivity Program, to pay for my phone bill? thank for! Mei

Questions

 • Wireless Billing

18

1

0

The phone is active but I cannot make calls or receive them

The phone is active but I cannot make calls or receive them

Questions

 • More AT&T PREPAID Discussions

37

2

0

Voicemail password reset

Your procedure did not work for me. Instead it reset the voicemail one of our Samsung S22 phones so that I could not access the voicsil password reset. Specifically, in My AT&T, I selected the phone, Manage plan and device, Common device tasks - see more options, Reset voicemail password. On tha

Questions

 • Android

29

2

0

Accepted Solution

How can I trade in my iPhone X?

I’m extremely new and have no idea how the ‘trade in’ system works. I always used to buy a new phone when I upgrade. I’ve been using iPhone Xs since it came out. I’m ready to upgrade it now. I do want to say I bought my iPhone directly from the Apple Store in the UK. I live in the UK(England). I hav

Questions

 • Apple

20

2

0

Email profile no longer has account details needed

When trying to login to email and/or reset password, get error message stating "we don't have account details needed to complete your request". Wonder if my entire email profile has been deleted? Created new account just to ask question

Questions

 • AT&T Mail Login & Security

16

1

0

your tv receiver is temporarily unable to connect to the u-verse service

will not connect to u-verse service

Questions

 • U-verse TV Equipment

45

3

0

Decreased reception and service

Decreased service and reception in western Russellville AR in last couple weeks. Recent can’t hardly set inside house and talk.

Questions

 • Network Coverage

16

1

0

Unlock approved but unlock code not sent

I've requested to unlock my Samsung S10E AT&T locked, when I check it it says it's approved (I've received an email for confirmation and I confirmed) but unfortunately no unlock code there, I also haven't received any email with unlock code, when I tried once more unlock request it says I alread

Questions

 • Samsung

36

2

0

Reboot BGW210

Tried to reboot BGW210. Power & Broadband green. Held down WPS. Flashing Green then flashing red then black. Does this mean I am connected?

Questions

 • AT&T Internet Equipment

42

3

0

How can tourists come to the US and use their non-American models of cell phones after the wireless network changes?

I am planning to travel to the US in November. I have checked the list of devices and models that are still supported since the network changes and have noticed that most of them - except for iPhones - are specific American market models. Tourists however have models bought in their regional market

Questions

 • Android

40

5

0

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