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Months ago I fiber optics installed and they had a problem installing the wires. Damaged my lawn and only put down some straw over the area. Now the straw is sprouting weeds. Need straw cleaned up and some grass seed put down. Tried calling Risk Management could not get a live body. Every call just
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AT&T Internet Installation
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salut, j’ai acheté un iphone récemment au Sénégal 12pro max mais il est verrouillé sur le réseau at&t et comme je ne le savais pas, serait-il possible de me dire ce que je dois faire pour le déverrouiller
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Phones, Tablets & Devices
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Hi, I ordered a prepaid SIM card recently and it was shipped soon. But when I try tracking the UPS delivery, it says that there was something wrong and the package is returned to sender (Fort Worth). The return was successfully delivered, and I never got that card or any information about the deliv
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More AT&T PREPAID Discussions
Don't use ATT fiber optic. ATT damaged my sprinkler system and will not help with the cost of the damage, $900. I can't get ATT or the 3rd party company they pushed me to, to return a call or email. Very frustrating. Use another provider.
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AT&T Fiber Installation
Hello - I'm the CTO for our company and we've suddenly started receiving customer complaints that when they SMS text others a link that includes our domain it is being blocked/filtered out. Is there some place I can check to see if our domain has been blacklisted by AT&T and how do we go about f
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Data & Messaging Features, Internet Tethering
Let me try and post this in it's own thread rather then a response to another thread. I traded in an old Galaxy S II phone as part of the any galaxy S phone, any year, any condition and get $800 towards a new Galaxy phone (S23+). The employee at the AT&T store was great, very helpful a
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Wireless Billing
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There seems to be something lost in communication when I speak with your reps overseas. I've had 3-4 calls with AT&T reps in other countries and I no longer wish to deal with them. The one call I had with a rep in the US was a pleasure to speak with. I want that experience because I'm in need o
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U-verse TV Account
I'm writing to address ongoing service problems that have left me deeply frustrated. I purchased a Netgear Nighthawk Hotspot through AT&T's installment plan to use as our primary internet source. Initially, it performed well. However, over the past year, AT&T's signal quality in my area has
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Other Phones & Devices
My sister and I share a family plan. She traded in an iPhone XR and I traded in an iPhone 11; she should receive $9.73 credit per month and I should receive $22. On our monthly bill, she is receiving my credit and I am receiving hers, this makes it a chore to split the bill payment each month. I ch
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Wireless Billing
I preordered an iPhone 15 pro in Natural Titanium 128GB. I got an email notification from AT&T on 9/21 showing the order had shipped with a tracking number from FedEx. When I use the tracking number from FedEx it shows that they have not received the item, only that the label was created on 9/16
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Phone & Device Upgrades
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Official Solution
When my company attempts to page me, they receive this error message via email: This Message was undeliverable due to the following reason: <xxxxxxxxxx@txt.att.net> has restricted SMS e-mail Please reply to <xxxxxxxxxx@txt.att.com> if you feel this message to be in error. It h
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Data & Messaging Features, Internet Tethering
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Official Solution
With the old Secure Family app I was able to monitor my children’s phone location even without them having the companion app but it seems I can’t do it with the updated version, did they do away with this?
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Apple
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Official Solution
My own device is not showing up in the secure family app. How can I reset that so my phone is listed as a device I can add??
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Plans & Features
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The new overhaul of the Secure Family app took away features rather than just enhancing what is already there. I have a young adult at home who will not install the companion app or the Secure Family app. No teenage or young adult wants to be tracked. The app used to allow the use of towers to give
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Account Features
Hi, As of this morning, all fonts in UI for Yahoo Mail are not displaying properly. It is not just emails (reading or writing), but the display of the folders, menu, etc is all in a very odd font that is very hard to read. Displays incorrectly in both Chrome and Edge. Tried clearing c
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AT&T Mail Features
Until about 2 weeks ago (mid sept 2023) I was able to right click an image from an email and save it by whatever name I wanted. Now it auto downloads, saves as IMG # and I have to go to downloads and actually right click there to rename it. Right click no longer allows me to "save
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AT&T Mail Features
I have been trying for almost a year to get my $50 reward for trading in my Series 5 Apple Watch. First they said it'll take 4 months for it to show up on my account, this was in February. I originally sent it my trade in in December 2022. Then in July tried again and they told me I had to go throug
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Apple
How do I access my second wireless number on the same iPhone?
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Apple
Since the upgrade the Apple phones at least show up however the app will not work on the Samsung phone. It does not even show the device. Everything was fine before the upgrade. I have called in to get help and no one was able to figure out the issue. Help.
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Account Features
I have changed my caller ID name in the ATT app and it STLL months later comes up as someone else. I use my phone for work and this is causing me a lot of problems. is there any way to fix this. I has customer walk me through it as well.
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Wireless Account