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email account - is this real?

We've gotten about 3 emails similar to this one from different YaHoo Mail personnel with different details in their identifying information. The details don't look legitimate, but they talk about cutting off our earlier emails since ATT.net has merged email services with yahoo and yahoo is taking ov

Questions

 • AT&T Mail Login & Security

236

5

0

Upgrade ATT email

How do I upgrade email?

Questions

 • AT&T Mail Setup

30

3

0

How long does it take to get a bill after transfer of billing responsibility is complete?

I accepted a transfer of billing responsibility today. I got an email saying the TOBR was completed and my phone now shows up as a linked wireless account in my profile so I know it was successful. However, when I go to my payments or bill, it says I do not have any accounts linked to this User ID

Questions

 • Wireless Billing

20

1

0

Store Issues

Today I went in the store at 577 N Thompson Ln in Murfreesboro Tn. I was looking to upgrade 3 lines to IPhone 14’s but wanted the next phone took off my account. I was not using the next plan because we normally pay our phones off before trading them in. The service rep made me open the ATT app on m

Questions

 • Phone & Device Upgrades

14

1

0

BGW320 Fiber Disconnects Daily - Flood Limit Log Alerts

Hi - I just had AT&T fiber installed 4 days ago. I have a BGW320 modem on 1 gig service - and the broadband connection drops at least twice a day. When I log into the interface, the broadband connection status is "down" - so it's clearly disconnecting from the AT&T server. It's not a wifi is

Questions

 • AT&T Fiber Equipment

1.6K

9

AT&T Fiber 1000

I’m a new customer of AT&T and I switched from Cox. When I had Cox, my plan was 250 mbps but it was getting really slow. However, AT&T fiber was recommended to me and I have the 1000 mbps plan but I don’t see a difference in speed. Any tips on getting better speed? Thanks!

Questions

 • AT&T Fiber Account

18

1

0

AT&T never showed up

I’m a new customer and the fiber was already installed in the house I just moved into. When pluggin in the gateway to the fiber box, the PON light is not lit and the alarm light is red. Called customer service and the tech was supposed to be here between 8-12 but now it is an hour later and I’ve alr

Questions

 • AT&T Fiber Installation

22

1

0

How do I get UDP port 123 unblocked for static IP Addresses?

I work on software for NTP, Network Time Protocol. NTP uses UDP over port 123. Several/many years ago, NTP was involved in a massive DDoS attack.  Many ISPs blocked UDP port 123 to prevent that.  AT&T blocks it for residenial customers.  I have a business fiber account

Questions

 • AT&T Fiber Equipment

45

4

0

Phone upgrade

So I did the phone trade in plan and I got the new iphone14 for free by switching to AT&T. I wanted to upgrade from the regular 15 to the 14 ProMax and called the number and went through the steps to get a new one ready to ship. In my order summary it states that the new phone is $1099 with $30

Questions

 • Wireless Billing

21

2

0

can I connect my PS4 by ethernet cable to the primary TVbox (DVR) ?

We have ATT uverse and wifi. Our modem and gateway device is installed in a hall closet. The TV converter box is in a spare bedroom and is connected via ethernet cable from a wall outlet, which I suspect is connected to the gateway and or modem devices. Is it possible to place an ethernet cable spli

Questions

 • AT&T Fiber Installation

44

7

0

iPhone trade in

Hey I have this iPhone 8 Plus and i was wondering if I could trade it in for like an iPhone 11 or 12?

Questions

 • Apple

21

1

0

Accepted Solution

Network unlock

The network on my phone is locked how do I unlock it

Questions

 • Android

25

1

0

RESET PIN

I have tried to enter my pin into my prepaid login, and it keeps saying that "It is not the correct PIN," but when I try and reset my pin, I just get a notification on my email that my account has been updated and it doesn't send me a new temporary pin. It also does not send my number a new temporar

Questions

 • Account & Usage

17

1

0

Fiber availability at my address?

ATT fiber is available at every address around me but mine. I think I know what the issue is, but I've contacted ATT and they have not contacted me back about it. About 2 years ago we got a notice that ATT was installing fiber as well. I think the issue is we live on a 600ft private driveway. There

Questions

 • AT&T Fiber Ordering

22

1

0

I would like to add my ACP benefit toward my internet bill please

I want to add my ACP benefit toward my internet bill please.

Questions

 • AT&T Mail Features

11

1

0

Your AT&T Access ID is temporarily locked

ATT Seriously, ATT sends me an email stating that they have temporarily locked my account for unknown reason to an email account they have locked. Lets think about this. ATT is sending email informing me they have locked my account to an email account that is locked. Fortunately I tried resettin

Questions

 • AT&T Mail Login & Security

30

1

0

Accepted Solution

Official Solution

Phone registered under another acct - can't unlock

I foolishly bought a ZTE phone from Marketplace. Despite assurances the phone was not locked, this was untrue. I have submitted a request to have the phone unlocked, but after confirming the unlock request, I get an email from AT&T telling me the device cannot be unlocked as it is active on anot

Questions

 • Other Phones & Devices

90

3

0

Accepted Solution

Number porting

Is it possible to port a number on a specific date/time? I'd like to buy my wife a new phone as a gift but not have the number ported to the new phone (from Verizon) until she opens it on Christmas.

Questions

 • Wireless Account

24

1

0

reason: 554 Message not allowed

I have an sbcglobal.net account, lately I am unable to send meeting requests using Microsoft outlook Email. I get this message.  Can anyone help? The original message was received at Mon, 2 Nov 2020 19:54:24 -0500 from sonic307-11.consmr.mail.gq1.yahoo.com [98.137.64.35]     &nb

Questions

 • AT&T Mail Login & Security

417

4

0

Unable to become a customer because AT&T cannot verify identity.

Long story short, I have invested around 8 hours or so trying to become an AT&T wireless customer and because I share a name with my father and grandfather, I cannot be verified and complete the order. During the order process in-store for new phone, phone number porting, etc there is a step

Questions

 • Wireless Account

26

5

0

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