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Area internet outage-5 days and counting

5 days with area internet outage. Their 24-48 hour resolution repair is a complete joke! NO updates on their precious link they want you to sign into to stay in the loop. Corporate has been contacted and they give the same run around. ATT has horrible customer service!! Stop and don’t give anything

Questions

63

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Accepted Solution

Closed

Lies and crafted deception.

I called At&t to become a new customer. I was told my brand new $1200 tablet with the best plan, would have unlimited calling text and not slowed Internet. On top of this it would have 50 gigs of mobile hotspot. I agreed and they sent it out. I couldn't see my new plans details because At&t

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28

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Business calls and texts are blocked

I’ve been missing calls and texts messages from companies such as PayPal; this is a problem, for example, as PayPal sends a text to verify my identity. The text never arrives. This has happened when being texted receipts from companies as well as attempting to make online purchases. This far I have

Questions

7

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Accepted Solution

Official Solution

UNLIMITED ELITE plan - free roaming in Latam

I now have UNLIMITED ELITE that includes free roaming in most of Latin America. Do I have to cancel the International Day-Pass or will it work automatically anyway? Don't want to have to call later for a refund of the Daypass fees. Thanks

Questions

396

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Specify a static route on BGW320-500 to attached router?

I am using a BGW320-500 as my ONT and Wifi AP, and its LAN network is 192.168.1.x. I have another router attached to its Ethernet port, which is assigned a fixed LAN address (192.168.1.200) manages another subnet (10.100.0.x). On the BGW320-500, I need to ensure all LAN traffic destined to 10.100.0

Questions

1.3K

8

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Lost phone

Can I locate my phone using my IMEI number or iccid

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5

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The info you gave us doesn't match our records

I buy a second hand surface duo, it was locked by att, when I submit a unlock request, it replied "The info you gave us doesn't match our records"

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12

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Military discount and ACP

Can the military discount be stacked with ACP benifit

Questions

7

1

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Business Phone Line and internet access for a Food Truck Business

I already have 4 personal lines with AT&T. Is it possible to make one of my personal lines into a business line and obtain internet access on my Food Truck business so that the cash register, televisions, and the security cameras may be operated?

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6

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No service at all in Capitola CA around 30th Ave and Brommer St

As mentioned in the subject, there is no service whatsoever in the area defined. It just says SOS. I tried restarting my phone and turning my cellular data on and off but nothing changed. The AT&T coverage maps says this area is covered but this doesn’t seem to be the case. I was in the area vi

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7

1

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IP Passthrough Drops Randomly

Hello, I have a BGW320-505 ATT modem/router that I have setup for IP Passthrough to my RBR850 Orbi router. The Orbi router has the latest firmware (4.6.9.11_2.3.5). About a week ago my IP Passthrough began failing randomly throughout the day. The Internet never drops just the IP Passthrough to my ro

Questions

394

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HP 2548 wont connect

I have tried everything it seems to connect my ATT internet service to my printer. I can not get it connected. I have an HP2548 all in one printer. It was working great before I switched to ATT, I know ATT is not the issue. I know I am missing something, please advise

Questions

7

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Sim card isn't connecting

The sim card is activated but is not connecting to the netwerk. I can't get help from the support pages, because i can not receive text massages and therefore can not log in to my account. It is a prepaid sim card, bought a week ago and has never worked. Can i get help here please? I can not cal

Questions

15

6

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setting up new service

thinking about getting the new 1 gig internet. is there any equipment I need to purchase?

Questions

9

2

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Locked phone

Why is my phone locked? I did not purchase it through at&t, I brought my own device when I signed up

Questions

26

6

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Did AT&T push a firmware update that wiped out subnets?

I had a subnet on my AT&T router (3rd octet was zero, not "1"). Today, my repeaters aren't working and wont reconnect even if I place them within 3 feet of the AT&T router. I looked at the configuration, and I have no subnets now. Did AT&T push a firmware update that wiped out subnets?

Questions

28

3

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Found Equipment

I work at an apartment complex and have found several Uverse equipment, wireless tv receivers and AT&T modems. My question is, is there any kind of reward for sending in found equipment?

Questions

17

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Can I remove the old AT&T box from my property?

Can I remove the old AT&T box from my property?

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10

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Fan pin

Need to access my online profile but never received a fan pin

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9

1

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How can I use a sim from SafeLink in my Samsung Galaxy a52 5g phone

I put sim from SafeLink in Galaxy and when I try to make phonecall it says please put sim in original phone to restore service

Questions

11

1

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