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5 days with area internet outage. Their 24-48 hour resolution repair is a complete joke! NO updates on their precious link they want you to sign into to stay in the loop. Corporate has been contacted and they give the same run around. ATT has horrible customer service!! Stop and don’t give anything
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AT&T Internet Equipment
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I called At&t to become a new customer. I was told my brand new $1200 tablet with the best plan, would have unlimited calling text and not slowed Internet. On top of this it would have 50 gigs of mobile hotspot. I agreed and they sent it out. I couldn't see my new plans details because At&t
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Account Features
I’ve been missing calls and texts messages from companies such as PayPal; this is a problem, for example, as PayPal sends a text to verify my identity. The text never arrives. This has happened when being texted receipts from companies as well as attempting to make online purchases. This far I have
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Data & Messaging Features, Internet Tethering
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Official Solution
I now have UNLIMITED ELITE that includes free roaming in most of Latin America. Do I have to cancel the International Day-Pass or will it work automatically anyway? Don't want to have to call later for a refund of the Daypass fees. Thanks
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Data & Messaging Features, Internet Tethering
I am using a BGW320-500 as my ONT and Wifi AP, and its LAN network is 192.168.1.x. I have another router attached to its Ethernet port, which is assigned a fixed LAN address (192.168.1.200) manages another subnet (10.100.0.x). On the BGW320-500, I need to ensure all LAN traffic destined to 10.100.0
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AT&T Fiber Equipment
I buy a second hand surface duo, it was locked by att, when I submit a unlock request, it replied "The info you gave us doesn't match our records"
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Other Phones & Devices
Can the military discount be stacked with ACP benifit
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The Military Discount
I already have 4 personal lines with AT&T. Is it possible to make one of my personal lines into a business line and obtain internet access on my Food Truck business so that the cash register, televisions, and the security cameras may be operated?
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Account Features
As mentioned in the subject, there is no service whatsoever in the area defined. It just says SOS. I tried restarting my phone and turning my cellular data on and off but nothing changed. The AT&T coverage maps says this area is covered but this doesn’t seem to be the case. I was in the area vi
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Network Coverage
Hello, I have a BGW320-505 ATT modem/router that I have setup for IP Passthrough to my RBR850 Orbi router. The Orbi router has the latest firmware (4.6.9.11_2.3.5). About a week ago my IP Passthrough began failing randomly throughout the day. The Internet never drops just the IP Passthrough to my ro
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AT&T Fiber Equipment
I have tried everything it seems to connect my ATT internet service to my printer. I can not get it connected. I have an HP2548 all in one printer. It was working great before I switched to ATT, I know ATT is not the issue. I know I am missing something, please advise
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AT&T Internet Equipment
The sim card is activated but is not connecting to the netwerk. I can't get help from the support pages, because i can not receive text massages and therefore can not log in to my account. It is a prepaid sim card, bought a week ago and has never worked. Can i get help here please? I can not cal
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Phones, Tablets & Devices
thinking about getting the new 1 gig internet. is there any equipment I need to purchase?
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AT&T Internet Equipment
Why is my phone locked? I did not purchase it through at&t, I brought my own device when I signed up
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Samsung
I had a subnet on my AT&T router (3rd octet was zero, not "1"). Today, my repeaters aren't working and wont reconnect even if I place them within 3 feet of the AT&T router. I looked at the configuration, and I have no subnets now. Did AT&T push a firmware update that wiped out subnets?
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AT&T Fiber Equipment
I work at an apartment complex and have found several Uverse equipment, wireless tv receivers and AT&T modems. My question is, is there any kind of reward for sending in found equipment?
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AT&T Internet Equipment
Can I remove the old AT&T box from my property?
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Landline Phone Troubleshooting
I put sim from SafeLink in Galaxy and when I try to make phonecall it says please put sim in original phone to restore service
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Phones, Tablets & Devices