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Fraudulent/Unauthorized Mobile Service billing

I would say AT&T is big time messed up still living in the era of telemarketing days. I was sent a bill during last spring for a Mobile service which I never authorized. I called the AT&T fraud department, they opened some case, never received any bill after that. To my surprise I received a notice

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19

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Complaint

Rude customer service spoke with supervisor with accent and no concern about not understanding what im saying please call at your earliest convivence.

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13

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Sbcglobal.net email

Have lost my sbcglobal email password and unable to access mail

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15

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Getting locked out of emails constantly

My parents emails are linked somehow. My dad has a currently address and my mom and sbcglobal address. Each time my dad signs into his account, it locks my mom out of her account. When we try to get her in it says her password is wrong. When we try to reset the password the two contact email address

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7

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roaming charges

On Nov 10Th, before flying to Portugal, I called 611 and listened to an automated message regarding an overseas plan. It was stated that once the phone was turned on overseas there would be a $ 10-a-day fee that would cap at $100. Before take-off, I turned my phone on airplane mode. For the entirety

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12

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Official Solution

What is code 9999 when visual voicemail won't work?

I keep getting code 9999 for my visual voicemail and can't get anyone to help me get it fixed. So, I'm having to call my voicemail, instead of using my visual voicemail.

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38

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Looking on how to become a prime contractor for AT&T

Morning, We as a company are trying to get into being a prime for you. I have done tons of AT&T jobs all over Lousianna and Florida. I am trying to get the company set up so we can bid on some of your local (Georgia) and SouthEastern United States Jobs. All help would be appreciated.

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13

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Lost access to my prodigy.net account

My AT&T Yahoo email account, with a prodigy.net suffix/which I use daily, logged me out today, on PC and phone: can't get back in - even though the initial page shows "Signed In", when I start the process. Yahoo's CS was useless: just referred me to a page about why an account might be deleted/

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9

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Home Internet

How do I scan my QR code?

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22

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After a recent router update, cannot assign custom NAT service for port forwarding to any device.

After a recent update, I am having difficulty assigning a custom NAT service to any network device. Assigning pre-assigned NAT services works.  This is under the "Firewall - NAT/Gaming" menu for the BGW-210 using gigabit AT&T fiber. I can create a custom service, but when attempting to

Questions

97

5

Can I forward ATT email to my gmail account

Need to receive emails into single acount

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17

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Accepted Solution

Next Up NEVER ADDED and AT&T wont fix it!!!

Signed up for AT&T almost a year ago and it has been NOTHING BUT HEADACHES. At the time I signed up - I wanted Next Up, I even agreed to have it added to my account. I then had to contact AT&T every month as there were issues with my bill but I never noticed that Next Up wasn't on there.

Questions

285

15

Two International add-ons?

I am traveling to Dublin, Ireland and I have noticed that my AT&T phone has both "Travel at Pay-per-use Rate" add-on and "International Day Pass" add-on. I'll be making calls back to the US and calls around Ireland. Question is, do I need both "add-ons"? Thanks!

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9

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Official Solution

Inquiry Regarding AT&T Wireless Pricing Plans

I am currently exploring wireless pricing plans offered by AT&T and would greatly appreciate your insights to help me make an informed decision. Could you kindly provide detailed information on the following aspects related to AT&T wireless pricing plans?

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23

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RF interface noise in VHF bands from BGW320-505

This modem/router emits very strong RF noise across much of the VHF communications band; causes a LOT of interference with VHF radios. Appears to exceed Part 15. Any solutions?

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10

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Official Solution

Swapping upgraded phone

My wife’s phone recently broke. She’s eligible for upgrade and we’ve ordered an iPhone 14 she doesn’t want the new phone though and would prefer to use my 13 pro. Can I activate her 14 under her and then swap it to my number after activation and keep the current credits we get for the device?

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49

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Official Solution

Charged when abroad

Hey, so im abroad since the past month. I was just monthly charged today for my account. I wanted to know if i can pause my account till i come back and be refunded till then since I really would like to use that money while overseas.

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46

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Blocking, Unblocking

Hello, how to contact the operator so that the operator's lock is lifted for me, I am ready to pay what the subscriber has to pay. I'm from Russia, but it so happened that I bought such a new phone. I will be grateful to everyone for their help in solving my problem.

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26

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Closed

Transfer service from sim to esim

I am going from an XR to 14Pro and just needing to transfer my phone number as everything else has been transferred over. Did a chat with a rep yesterday and was given a number to call today. Called the number today and spent 30 min with him and was sent to the ATT store. Went to the store and was t

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71

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Secure Family App not working as expected after update

I upgraded the app on my phone and the companion app in my son’s phone. Things appear to work and I can see his location. However, I don’t get any reports for usage and the app downtimes do not work as he is able to continue to connect to the internet at all times. What can I do to get the applicati

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1.8K

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