
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
I AM SO TIRED OF YOUR COMPANY'S LIES ! A PRICE IS SET FOR 1 YEAR , THIS WAS JUSST MADE IN JULY U CANNOT EVEN KEEP YOUR OWN PROMISES. SO I AM FILING A 50 MILLION $ (Edited per community guidelines) FOR FRAUD AND DECEPTION.
Questions
•
AT&T Internet Account
We changed from Verizon to ATT on August 28 and were told in the Walmart store where we switched that we would have to go online and change from Personal Account to Business - which is what we wanted originally. I have spent OVER 4 hours on the phone with ATT Customer support trying to get our acc
Questions
•
Wireless Account
Does anyone know why Siri would not be responding on and iPhone 14 plus?
Questions
•
Apple
I haven’t been able to sign in with Max. My AT&T plan covers it. I don’t have SSO enabled. I’ve tried multiple devices. It states “can’t verify subscription”
Questions
•
Max Login & Installation
Is there a plan available for International Exchange students to the US? If so, who do I contact.
Questions
•
Account Features
Accepted Solution
Official Solution
I switched to ATT Fiber a couple of months back. Since then, I noticed my Cell phone plan consumed Cell phone data quickly, so I started paying attention to connecting to home wifi as I work from home. Issue observed : 1. My iPhone X, frequently gets disconnected from home wifi. 2. When I come home
Questions
•
AT&T Fiber Equipment
I am unable to unlock my iphone on AT&T. I have had the phone more than 60 days and I have paid off the phone more than 48 hours ago, on the site it shows unlock eligible, but when I go through the unlock process it says not eligible. I am trying to use SIM in another country but am unable.
Questions
•
Account Features
I need to change the due date of my ATT Bill. I want to change it to the 17th of each month.
Questions
•
Wireless Billing
My phone sends all calls to voicemail plus I am not notified that I have received a voicemail for a long time. The notification could be minutes or could be hours.
Questions
•
Apple
I have an iPhone 14 Pro IOS17, I can’t send group messages unless all recipients are iPhones, also don’t have a group message option in settings
Questions
•
Apple
Hi there Good morning, I hope this email finds you well. We are a Engineering Firm working with City of Madera on a water line replacement project in City of Madera. I am reaching out to you to get the utility plat of existing utility plats in project service boundary. Please let me know if
Questions
•
AT&T Fiber Equipment
On 04/22/2021, I was given a quote by AT&T In-Home Expert (name redacted) for my business-related needs. The total monthly price was supposed to be approx. $120.02. After the ensuing discussion, I ultimately switched providers and signed up with this individual. Ultimately this pric
Questions
•
Wireless Billing
Hello, I've had my ultra for over a month now and everything was fine. Today all of a sudden it dropped a call multiple times and never recovered with trying to connect to the network. I tried restarting my phone, powering it on and off, I did update the phone since it found an update but I had the
Questions
•
Samsung
I get regular text messages but am not receiving one-time codes for verification? I just upgraded to the new iPhone 15 pro when this happened.
Questions
•
Data & Messaging Features, Internet Tethering
I live in the 75219 zip code. There is fiber everywhere around me and AT&T has a node in close proximity. How can I get fiber to my residence? please help
Questions
•
AT&T Fiber Installation
Good Lord! What a lousy experience. I've been a customer for 17 years, and now I've just received (multiple times) some of the worst customer service in my life! I upgraded my cell phone, and was told that by trading in my old phone, I would get a $700 credit towards my new phone.
Questions
•
Wireless Account
I signed up for AT&T Fiber 1Gig service in early August and it was installed within a couple days. With my order came a $150 reward card for signing up online. I have screenshots and pdf's of the order showing the promotion successfully applied. As the technician was installing the fiber line, a
Questions
•
AT&T Fiber Account
I am attempting to connect ATT Phone Advanced to a Google Fiber network, but unable to receive or initiate calls. ATT Phone Advanced tech support says without explanation that this is a Google Fiber issue. If I unplug the cable between the Phone Advanced system and the Google Fiber router,&nb
Questions
•
AP-A Installation
ATT has fraudulently turned over a debt that’s not mine. NEVER HAD AN ATT ANYTHING yet they’re they’re trying to extort $648 from me by claiming a debt so as to affect my credit score then blackmail me into paying it by ignoring my complaints.
Questions
•
Wireless Billing
Accepted Solution
Hi, I have two AT&T drop wires/lines running from utility poles to my house. One is an old POTS line that hasn't been used in 15+ years. The other is a fiber line, which I'm currently on hold with AT&T to cancel. I'd like to have both removed. Is there an option to create this type of ser
Questions
•
AT&T Phone Equipment