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Data Usage of specific amount of 450MB 46 times since start of new billing cycle

I seem to be going over my 100GB wireless internet usage every month. After looking at AT&T's logs for wireless internet usage, I found that on 46 occasions since Dec. 3, I have specific "450.0MB" usages on it, which is 21GB in and of itself!!!!  I would like to know if anyone else has exp

Questions

5.9K

24

Northlane refund card

I cannot connect online or by phone with Northlane. I was not given a pin number to use with the card. I cannot use it as a charge card or gift card either. How do I get my refund????

Questions

67

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Does your wifi constantly go out?

We recently switched from Xfinity to ATT fiber. Had no issues for the first month.  Then beginning 5 days ago, the wifi is in and out all day and night.  Worse in the evenings and is out for over an hour at a time.  The only answer we ever get is that there is an area outage and it w

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21

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Unlock iPhone 15 Pro from Best Buy

I am trying to submit my request to unlock iPhone 15 Pro purchased from Best Buy. However, while I am entering my information, unlock system shows "Looks like the IMEI number you entered doesn’t match an AT&T device. Please check your IMEI number by dialing *#06# or look for the number under yo

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72

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Changing deceased father's name to my name

Hi, my father is the account holder and paid for the internet but recently passed away. I'd like to change it so I'm the account holder and pay instead. Is this possible or do I have to cancel the plan and start a new one under my name?

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15

7

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Unable to log onto VM Viewer

Samsung Galaxie S6 Active After installing VM Viewer I am asked for my phone number and PIN.  After entering I receive "Login Failed - Incorrect number or PIN.  Please ensure you have an account and check your setting are correct" I resent the voicemail password via the website and the new password

Questions

4.8K

6

Reprinted detailed phone bills

How can I get detailed reprinted wireless phone bills for the last 5 years?

Questions

8

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Report Landline outage

Trying to report landline outage. Tried to use my phone today and cordless says NO Line. And NO Dial tone on any phone Please help!  I need Customer support to report Outage! Help

Questions

5

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Trouble unlocking phone

Trying to carrier unlock a s22+. The buddy I purchased it from upgraded through att and sold me s22+. It's been over 30 days since he upgraded. Unlock request not going through because it says installment plan not paid off. Other IMEI says it's still active on another account. He says the s22+ is no

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15

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ATT FIBER to have 30 million addresses by end of 2025

https://www.fiercetelecom.com/telecom/at-t-ceo-eyes-higher-fiber-target-fwa-as-dsl-replacement Fiber ramp Last week, AT&T announced it would ramp capital investments and double its fiber footprint to 30 million customer locations by end-2025. Stankey hinted the 30 million target could

Questions

187

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Unable to login to account from outside US

Hi, I’m traveling and am unable to login to my wireless account. Please advise. I’ve cleared cookies as recommended but still won’t let me login

Questions

1.1K

3

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sbcglobal.net email account

I have not been able to access my sbcglobal.net account for a few years. After trying several times, I just gave up. However, now there is mail that I need to retrieve. Can you assist me please?

Questions

16

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Cut fiber line

Will ATT make you pay for a cut fiber line that isn’t buried to NEC code standards? I likely hit mine with the aerator that only penetrates 3” into the ground.

Questions

37

8

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Internet Air speeds

Is there a guaranteed minimum speed with Internet Air? When I first set it up last month I was regularly getting speeds in excess of 100 mbps. Recently speeds are in the single digits - as low as 6 mbps - leaving be unable to stream video, browse the web, etc. I'm assuming the tower has been overlo

Questions

24

3

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Accepted Solution

Unable to Connect Ring Doorbell or Ring Stick Up Cam

Has anyone successfully connected their Ring devicecs to the AT&T All-Fi Hub? I found this article that identified the ports required, but am unable to configure the AT&T All-Fi Hub and there is no email address for tech support. https://support.ring.com/hc/en-us/articles/205385394-Protocols

Questions

71

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Improve AT&T free email security by changing the User ID "Last Name" to "Secret Phrase"

To whom it may concern at AT&T, Please improve AT&T free email security by relabeling the User ID "Last Name" section box to "Secret Phrase" to prevent bad actors from resetting account passwords to prevent email account hijacking and identity theft. A 6 digit number activated for password r

Questions

13

1

Live TV Streaming issues

I wonder if AT&T added a GPS locator into the router so that it would fix the issue everyone is having with Live TV streaming with services like Hulu, Youtube, etc. This would allow your geo location to be identified just like a phone and phones don't seem to experience this issue.  What a

Questions

13

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Outlook 2021 doesn't download email for days

My in-laws have att.net email addresses. I had to set up new PCs for them, and installed MS Office 2021 Pro (not the Office 365 version).  When I added their att.net email addresses, Outlook automatically set them up for IMAP, and it worked fine.  After a while, all of their folders were

Questions

16

6

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Internet Air Hub - IP Geolocation

After successful configuration of IA Hub and the connection of devices to it, I'm having an issue with only streaming applications that depend upon locality to determine local channels (YouTube TV).  Does the IA Hub utilize an IP address that is outside my local area to cause YTTV to think I'm

Questions

53

2

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AT&T Fiber blocking websites/IP Addresses

I have a BGW320-500 that has Firewall passthrough to my TP-Link Router ER605I can access most web addresses with no problem, but all the websites hosted on my business server are completely blocked - 154.53.36.229. I have spent hours reading forums and tried rebooting resetting with no results. PL

Questions

42

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