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Denied multiple times by asurion when I'm paying for insurance.

I've been calling asurion and att for 23 days now only to be denied everytime. I've had att contact asurion on my behalf and verified the usage and the correct steps and still denied. Today me and a lady name Erica in att supervisor staff called asurion and was told that the holds was lifted on my c

Questions

 • Samsung

19

1

0

Buying and unlocking my Iphones

Hi everyone! Im planning to buy a Iphone on gazelle.com with this carrier. However I live in Uruguay in South America, and I need to unlock it to use it here. So I have several questions.   1) Am i allowed to unlock my phone in uruguay? 2)  Is there any important thing about bu

Questions

 • Other Phones & Devices

27

2

0

Data transfer/phone activation

When ordering online, and using the data transfer app, is the new device activated upon arrival, and how do I deactivate old device when transfer is complete?

Questions

 • Device Features

13

1

0

How do I cancel a line that’s been paid and not in use but you charge $25 a month?

Had line paid off and still getting $25 a month charge. Is there a Calais action suit against ATT?

Questions

 • Wireless Account

24

1

0

Accepted Solution

Official Solution

Fraud - my credit card has been charged for thousands of dollars

My credit card has been charged for thousands of dollars for two wireless accounts and two direct TV accounts and ATT will do nothing about it. I have filed a claim and never heard back. I have gotten a new credit card and ATT somehow charged in the new number four charges this week. Nobody from Fra

Questions

 • Wireless Billing

211

18

How to create effective videos

Please help me

Questions

 • Community lounge

120

3

0

Accepted Solution

Official Solution

McAfee software

My AT&T supplied McAfee software indicates it will expire in 19 days When I click renew, a login for a McAfee account appears. I do not have a McAfee account. Does AT&T no longer supply McAfee antivirus software?? How do I renew???

Questions

 • AT&T Internet Security

155

3

0

sbcglobal.net strikes again

I was able to finally get into my account. I saved the password to my devices & also I wrote it down. I was able to stay logged in for a couple weeks & everything was fine. Now today I cannot log in & I get a 205 error on first try. Then I tried to just reset password & says hmmm...d

Questions

 • AT&T Mail Login & Security

17

1

0

sbcglobal.net

Why can't I get into my sbcglobal.net mail? Att always takes me to currently.com mail and I don't want that.  I have used sbcglobal.net for many years and want to access my mail. Sharon (Edited per community guidelines) (Edited per community guidelines)

Questions

 • AT&T Mail Login & Security

24

3

0

Need to access my old SBCGLOBAL.net account

The forgot password directions on the forum did not work. I need to work with an individual at ATT directly.

Questions

 • AT&T Mail Login & Security

11

1

0

Accepted Solution

Official Solution

Unable to accept AT&T Terms and Conditions

I just pre order the IPhone 14 pro max at my local AT&T store to be shipped to my house. After viewing the order on my account, it says "Your orders are on hold. See details “ After clicking that it’s says to Read and accept our Terms & Conditions." I click the link to the TnC, and it says t

Questions

 • Apple

400

16

Accepted Solution

Configure my ATT/Yahoo email account in Outlook 2019

Trying to set up my ATT/Yahoo email account in Outlook 2019. When outlook asks for my Yahoo email password, it will not accept it, even though I'm sure it's the correct password.

Questions

 • AT&T Mail Setup

32

3

0

Can't load certain apps

I can only load some apps while wifi is on. This is a new problem. Can anyone help

Questions

 • Android

12

1

0

Accepted Solution

Phone number for egregious customer service issues

Is there a phone number I can call for especially egregious experiences? I was given misinformation and ended up getting sold into two different accounts (one for me and one for my ten year old!) and then they were never merged appropriately after long calls I had to miss work for. I was then bille

Questions

 • Wireless Billing

50

4

0

No wifi

My wireless light is blinking green and broadband light will blink green, then red, then green again. Tried resetting and unplugging. Still will not work.

Questions

 • AT&T Internet Equipment

22

1

0

Accepted Solution

Getting A Bill With Address

How can I get phone bill statement with my address on it so that it can be used at the DMV as residency proof? For prepaid account, the account history on Paygoline does not contain address, although I had set my address in the profile.

Questions

 • Account & Usage

19

1

0

Official Solution

How to move data to your new phone - AT&T Community Solutions

Learn how to transfer your photos, texts, and more! First off, congratulations on your new device! If you are like me, you want to move your pictures, videos, and data to your new phone. Most people may find it intimidating but not to worry, it is really easy. You'll find some apps and resources b

Questions

 • Device Features

3.8K

3

0

A year and a half later still haven't received $100 VISA card offer

Back in March of 2021 I signed up for AT&T Fiber when I moved. As part of an ongoing promotion they had a deal where you could get 2 $100 Visa cards after paying for 3 months of service. I signed up got my internet, which I will give them for the most part has worked very well. My only complaint

Questions

 • AT&T Fiber Account

30

3

I cannot receive email from a specific email account

I am having issue receiving emails from one specific company. I was able to receive two emails last month from them and the email has been added as my contact. I also checked that it is not in the blocked email. This email is to receive a reset password link. The sender company confirmed that it is

Questions

 • AT&T Mail Login & Security

21

8

0

Accepted Solution

History log of text/calls.

Hello, how far back can I go to get text/calls and is it possible to get the messages that were outgoing/incoming?

Questions

 • Wireless Account

26

1

0

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